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“Washington DC Vacation at the Hilton Garden Inn” 4 of 5 bubbles
Review of Hilton Garden Inn Washington DC/US Capitol

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Hilton Garden Inn Washington DC/US Capitol
Ranked #78 of 140 Hotels in Washington DC
Certificate of Excellence
Wollongong, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Washington DC Vacation at the Hilton Garden Inn”
4 of 5 bubbles Reviewed April 30, 2014

We are 60-year-old self-funded retirees with lots of pleasure and business travel experience in many parts of the world. We have high, but not unreasonable expectation of hotels and, more importantly, we always try to match our expectations with what we believe we purchased. Our most important criteria for selecting a hotel are cleanliness and location. For this hotel, we booked a room with one queen size bed and got a larger room.

The hotel is very modern, our room was a good size without being huge, the restaurant service and food is good, as is the bar, and the hotel has a good quite spot. For those who like to save money, the room has a microwave and there's a lobby store that sells microwave-meals and cold drinks, etc. Also, 75 meters up the road is a huge Harris Tweeter supermarket that sells everything including prepared meals, so eating cheap shouldn't be a problem, if that's your preference.

The coin operated guest laundry proved bonus for us, as we arrived in DC four weeks into a six-week vacation, so clothes became a problem. The Lobby Desk happily provided change, which was useful. The complimentary Wi-Fi was surprisingly quick, for hotel networks.

The test of hotel service is when things go wrong, and they did go wrong for us. Our first room was on the top floor, and during the night we were woken by a repeated loud noise. We don't know the source of the noise, only that it made sleep impossible. Working with hotel management and the lobby staff, we were able to quickly arrange another room, down on the 10th floor. While having to change rooms at any stage of a vacation is a real pain, it was made better by good service from all levels of hotel staff. There were lots of business travellers staying when we were there.

While this hotel isn't walking distance from the centre of the city, with the Noma-Gallaudet University Metro station, which is situated only a few stops from Metro Centre; located three (3) minutes walk from the lobby door, getting around DC isn't a problem. I'd recommend you do what we did and get SmarTrip cards from the station. This makes using the DC Metro very easy. The Metro staff we encountered in DC where very helpful and they lead us through the process.

Bottom line, this is an excellent hotel, the service was very, very good, the hotel facilities are very good, it's in a good position and we'd stay again anytime. This would be an excellent hotel for business travellers.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank 694PhilR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,193 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Elmsford, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 30, 2014

Stayed at the Hilton Garden Inn in March of 2013. Had a room with a view of the CSX Mainline. This is a very active line and many trains pass by. If you are not a railfan or have worked for a railroad you want an interior room as opposed to one with a view of the CSX mainline. The meals at the Buffet (Breakfast) and at the Bar and Restaurant were freshly prepared and tasty.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank patrickjf2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Not Saying, Afghanistan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 30, 2014

The people were friendly and supportive. I found that staff people just passing by in the halls were quite cordial and interested in helping out their visitors. The rooms were a little tight but that is to be expected of DC. The work out room is ok, but could have benefited from more machines.

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Howie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed April 28, 2014 via mobile

I had an opportunity to spend 3 nights in this beautiful hotel lately with my friend. We were two hours early for the check in but that wasnt a problem. Our room was amazing,with two huge fluffy kingsize beds, a big flatscreen tv, coffee machine, iron and ironing board and so on. The room was tastefully decorated and also included a guide to washington dc,which turned out to be helpful since it was our first visit. The bathroom was clean and big. The hotel swimming pool and hot tub are nice, it can get a bit noisy at evenings with children but still. Staff is incredible, absolutely all of them, chatting with us in the lift and being helpful. What was really important to me is the fact that they treated us with the same respect and kindness as everyone, though we are quite young compared to their usual clients and we experienced attitude due to that in many places. I have only great things to say about this hotel and will come back if I get the opportunity for sure. Big like!

Stayed April 2014, traveled with friends
Helpful?
3 Thank janakovac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
668DavidD668, General Manager at Hilton Garden Inn Washington DC/US Capitol, responded to this review, May 6, 2014
Dear janakovac,

Thank you so much for your enthusiastic review and for sharing so many details about our amenities with the Trip Advisor community. I am delighted to hear that you found our staff to be friendly, respectful and kind. We know you have many hotel options in DC, and are sincerely grateful for your business.

I hope we will have the pleasure of serving you again soon!

Warm regards,

David Del Russo
General Manager
david.del. russo@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northwood, New Hampshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 26, 2014

We stayed 3 nights with our 2 young kids and overall it was a great trip. Every person we talked to was friendly and helpful, the breakfast was great. Rooms were clean and comfortable. The neighborhood felt safe and it was only a 2-3 minute walk to the NoMa Metro stop which was nice (and only one stop from Union Station). There's a grocery store basically next door, as well as several restaurants and coffee shops. The only thing we weren't pleased with was the pool. We specifically made sure to stay somewhere with a pool for the kids and only used it once. It was VERY salty (not the typical chlorine smell/taste you'd expect), very small, and very murky. We chose not to use it again. Otherwise, this is a great choice. We would definitely consider it if we were to visit DC again.

Room Tip: We were put on the top floor, but on the wrong side of the hotel to get a really good view of the ci...
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  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Candice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
668DavidD668, General Manager at Hilton Garden Inn Washington DC/US Capitol, responded to this review, May 6, 2014
Dear Candice N,

Thank you for taking time to share your thoughtful and detailed review of your experience with us. You touched on many of the amenities that make our hotel so popular with families on vacation during Spring Break and Cherry Blossom season. You’re right about our pool water tasting salty. Instead of traditional chlorine, we use salt in our pool to keep the water clean and clear. It is more environmentally friendly. However the water should not be murky. I apologize for that inconvenience! That happens occasionally during periods of very high usage but the water usually clears up again during the quiet overnight period. Our engineer has verified that the filter system is working normally.

Thanks again for taking the time to share your thoughts, and I hope we will see your family again soon!

Sincerely,

David Del Russo
General Manager
david.del. russo@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

Location is great. About 12 min walk from the Amtrak station. Hotel was pretty new. Great customer service. Chris the front desk clerk impressed me with his professionalism. I witnessed him handling a not so pleasant situation calmly and with grace. Great experience overall.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank EniBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islamorada, Florida
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

There are not many hotels in the NE section of DC. Most are in the NW area. We wanted to be as close as possible to our son's apartment in the NE. This hotel was only thirteen blocks away and was a very reasonable cost compared to many other hotels and non of those were as close as this one. I chose the free breakfast over points and this was a good choice as the breakfast was otherwise $15. You could order eggs or omelets any way you wanted and there was plenty of bacon and sausage and just about any thing else you could want for breakfast. We were lucky to have parking at our son's place, a big problem in DC especially during cherry blossom season. The room was very nice and clean. The staff at the front desk were very pleasant and helpful.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ralph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC/US Capitol

Property: Hilton Garden Inn Washington DC/US Capitol
Address: 1225 1st St NE, Washington DC, DC 20002-4274
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Washington DC
#59 Family Hotel in Washington DC
#72 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC/US Capitol 3*
Number of rooms: 204
Official Description (provided by the hotel):
Located in Downtown Washington, DC, the new 13-story Hilton Garden Inn Washington DC/U.S. Capitol is in a prime location just one metro rail stop from Union Station - the transportation hub of our nation's capital and home to Amtrak. We are located just one block from the New York Ave/Florida Ave/Gallaudet University red line metro station. Guest rooms at the Hilton Garden Inn Washington DC/U.S. Capitol showcase a modern décor, which include the cutting-edge Garden Sleep System(R), which features bedding of 100% New Zealand virgin wool, a mattress that adjusts to the contours of your body, and a dial that can adjust the firmness of your mattress. Your guest room at our Capitol Hill hotel also features complimentary high-speed internet access - both wired and wireless, a high-definition LCD television, a Herman Miller ergonomic chair and a modern work desk. For our in-room dining, take advantage of room service from our in-house restaurant, The Garden Grille & Bar, featuring American Cuisine offerings. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc/Us Capitol Hotel Washington Dc

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