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“Great stay ~ This is the place to stay when your in DC !”

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Hilton Garden Inn Washington DC/US Capitol
Ranked #82 of 141 Hotels in Washington DC
Certificate of Excellence
Myrtle Beach, South Carolina
Level Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great stay ~ This is the place to stay when your in DC !”
Reviewed January 3, 2014

Great Staff, loved the front desk ladies, very competent, helpfull and friendly. Great housekeeping and the girl at the breakfast buffet was nice as well. This place is great. Nice lobby, business center, rooms, all of the facilities are great ! When your in DC this is the place to stay. Close to everything, spacious, comfortable and all the staff does everything to make sure your stay is great !!!

Room Tip: With our large family we got connecting rooms and it worked out just great.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, Director of Sales at Hilton Garden Inn Washington DC/US Capitol, responded to this review, January 7, 2014
Dear James,

We are happy to hear that you enjoyed your stay. We are proud of our service and being recognized by our guests make it all the better. Please come back and see us again.

Rodrigo Arandia
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,245 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (187)
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Ft Myers, Fl
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 2, 2014

Very centrally located. The breakfast and dinner menus and quality was good. The housekeeping and maintenance service in the rooms left a lot to be desired. The rooms were smelly and the bathtub was filthy. We came back to a room with a dirty, disposable glove on the floor. With three children between two connecting rooms we had to sit them all on the bed and wait for the hotel staff to retrieve the glove, as we had no idea were it had been used. It took six visits from the staff to finally give us 3 towels and 2 bars of soap.

  • Stayed December 2013, traveled with family
    • Value
    • Location
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    • Rooms
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cherylFtMyers_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, Director of Sales at Hilton Garden Inn Washington DC/US Capitol, responded to this review, January 7, 2014
Dear cherylFtMyers_Fl ,

Thank you for your review and feedback. Please accept our most sincere apologies for what happened during your stay. We take great pride in our work so it’s very disheartening when we fail to meet our guests’ expectations. Please rest assured that we will be discussing this matter with our team to make sure that this incident does not repeat. In the meantime, please accept my apologies and we hope that you allow us an opportunity to make it up to you the next time you visit Washington DC. I promise that we will not disappoint.

Rodrigo Arandia
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 25, 2013

Comfortable beds, clean spacious rooms, great breakfast. Located next door to two restaurants in addition to the one inside the hotel. A grocery store and pharmacy are a block away. Metro station is several blocks away. It is a safe area, and a great jumping off place for seeing the city.

  • Stayed December 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank radar63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Brunswick, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2013

Wonderful people, pleasant, helpful and very accomodating. Every one of them! Nice room, clean and great security for a reasonable price. I have stayed here twice in the last 4 months, and I would gladly return.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank llbarry54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2013

Close to everything in DC, nice amenities. Quiet and secure. Internet worked great, and very close to nice eating places. Bar and restaurant eating experience was very good. Metro stop is a quick 5 minute walk.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 15, 2013

My family and I stayed at the hotel during a brief visit to DC. The service from the GM and his staff was exclellent, the hotel clean and comfortable. Hotel is 5-10 mins away from the main sightseeing areas and retaurant options are limited. Close to the metro.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Redwov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 5, 2013

We stayed here from Nov. 3- Nov. 9, 2013. We were traveling with my husband on a business trip and didn't choose this hotel personally since it was coordinated through his company. At first we were disappointed that we were not within walking distance to downtown DC. But the disappointment began to fade quickly upon arrival.

The DC Metro is very convenient for getting around the city. The hotel is less than a block from the NOMA station.

The hotel is in a nice area that seems to be undergoing revitalization. Several restaurants, a Starbucks, and the Harris Teeter grocery store are within a minutes walk. I felt safe walking with my children within the perimeter of the hotel.

The hotel staff was far above average. They were exceedingly friendly and sincere. Nearly every employee was smiling and attentive. The management at this location clearly understands customer service and hires with excellence at every level. Smiles and genuine concern for the hotel guest was delivered to us by the doormen, concierge, desk management, hospitality, and restaurant staff. We were wished a "good day" when we left, we were greeted warmly upon our return, we felt like we were part of a family. Before the end of the week we were on a first name basis. The staff interacted with my children and the kids looked forward to seeing them as we passed through the lobby. They were always eager to answer our questions, give direction, or help us with any request.

The hotel was clean and comfortable. When we asked for extra pillows, blankets, and towels we received them in a very short amount of time, after only one call! We enjoyed breakfast in the hotel and felt the price was reasonable/good for the buffet offering and service. The omelets, waffles, pancakes, and french toast cooked upon request were amazing. We did experience one unfriendly, rude waitress several mornings, but she was the exception to the excellent service we received. The management received our complaint/feedback about this waitress with openness and professionalism.

Although we were eager to try the Garden Sleep System, we were not impressed. We slept fine, no complaints. We were just not "wowed".

We experienced the nightclub's booming base on our first night, and there were several police cars with sirens that were called to the scene. Several people were handcuffed. The noise was noticeable. We were on the 7th floor with a view of the club. The club was only open two of the nights during our stay. The second night was not disruptive to our sleep at all.

As long as Bobby, Teemon, Barrett, Chris, and others remain at the hotel, we would not stay anywhere else. This is definitely our home away from home.

Room Tip: The suite was very spacious and was perfect for our family. The mini-fridge, microwave, and large c...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CTP6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, Manager at Hilton Garden Inn Washington DC/US Capitol, responded to this review, December 11, 2013
Dear CTP6,

I am so happy to read your review about your experience with us. We strive daily to provide that "home away from home" atmosphere with each and every guest and we clearly did that with you and your family.

The hotel is in the NoMa neighborhood of DC which is the fastest and one of the newest neighborhoods in the district. I'm glad you found the metro convenient as it's less than 7 minutest to downtown.

I'm sorry about the noise from the nightclub. The bass can get to loud and we realize that can be disruptive depending on your room location. Thankfully yes it is only open 2 nights a week.

We are lucky to have such great people working for us who do genuinely care about our guests as if they were their family. I'll be sure to mention your comments to the staff for sure!

Thank you so much for staying with us and becoming a part of our "family" We look forward to seeing you again soon!

Anthony McKitrick
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC/US Capitol

Property: Hilton Garden Inn Washington DC/US Capitol
Address: 1225 1st St NE, Washington DC, DC 20002-4274
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Washington DC
#59 Family Hotel in Washington DC
#72 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC/US Capitol 3*
Number of rooms: 204
Official Description (provided by the hotel):
Located in Downtown Washington, DC, the new 13-story Hilton Garden Inn Washington DC/U.S. Capitol is in a prime location just one metro rail stop from Union Station - the transportation hub of our nation's capital and home to Amtrak. We are located just one block from the New York Ave/Florida Ave/Gallaudet University red line metro station. Guest rooms at the Hilton Garden Inn Washington DC/U.S. Capitol showcase a modern décor, which include the cutting-edge Garden Sleep System(R), which features bedding of 100% New Zealand virgin wool, a mattress that adjusts to the contours of your body, and a dial that can adjust the firmness of your mattress. Your guest room at our Capitol Hill hotel also features complimentary high-speed internet access - both wired and wireless, a high-definition LCD television, a Herman Miller ergonomic chair and a modern work desk. For our in-room dining, take advantage of room service from our in-house restaurant, The Garden Grille & Bar, featuring American Cuisine offerings. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc/Us Capitol Hotel Washington Dc

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