Stayed at this property Oct 2 through Oct 4, 2012. Hilton Honors Gold. On the evening of October 3rd I arrived back to my room (1002) and found blood spots on the mattress sheet followed by a bed bug. I alerted the manager on duty who quickly moved me to a new room, fulfilled my request to launder my non dry clean only garments and said the general manager who contact me. During checkout I had to request my clothes and asked for the general manager. The front desk agent took my business card and said the general manger would call me. 24 hours after finding beg bugs at this new property I have not been contacted.
- Official Description (provided by the hotel):
- Located in Downtown Washington, DC, the new 13-story Hilton Garden Inn Washington DC/U.S. Capitol is in a prime location just one metro rail stop from Union Station - the transportation hub of our nation's capital and home to Amtrak. We are located just one block from the New York Ave/Florida Ave/Gallaudet University red line metro station. Guest rooms at the Hilton Garden Inn Washington DC/U.S. Capitol showcase a modern décor, which include the cutting-edge Garden Sleep System(R), which features bedding of 100% New Zealand virgin wool, a mattress that adjusts to the contours of your body, and a dial that can adjust the firmness of your mattress. Your guest room at our Capitol Hill hotel also features complimentary high-speed internet access - both wired and wireless, a high-definition LCD television, a Herman Miller ergonomic chair and a modern work desk. For our in-room dining, take advantage of room service from our in-house restaurant, The Garden Grille & Bar, featuring American Cuisine offerings. ... more less
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- Also Known As:
- Hilton Garden Inn Washington Dc/Us Capitol Hotel Washington Dc