This brand new hotel is nicely decorated and located in a revitalized area of NE DC. It is next to a DOJ and ATF government buildings's so it's super safe to walk the 1 block from the Metro station any time of day. The rooms are very art deco and large. Now for the bad parts, I am a Hilton Honors gold member so I stay t a lot of Hilton hotels. I have to say this is the worse customer service I have ever received. The front desk staf is curt and unwelcoming and not just because of the incident I am about to describe, but the entire tone of the staf is rude. I called the front desk one night because the WIFI was not working and I was left on hold for about 10 minutes. I decided to walk to the front desk and the front desk man said "I'm the only one here and dont know anything about the internet so I stopped answering the phone because to many people were calling." The next unacceptable thing is, this hotel is infront of a night club that on Saturday night is out of control. The street infront of the hotel is taken over by pedestrians, slow moving cars with loud radios and people that stare you down as you walk by them. It was bad!! So my recommendation to you is NOT to stay at this hotel on a Saturday but if you do, be back in the hotel by 1000 PM at the latest. I did not get to eat/drink at the restaurant bar, but it has a very cool feel to it and has a great outdoor patio. What a shame because this could be a great "go to" hotel for DC, but it's far from it.
- Official Description (provided by the hotel):
- Located in Downtown Washington, DC, the new 13-story Hilton Garden Inn Washington DC/U.S. Capitol is in a prime location just one metro rail stop from Union Station - the transportation hub of our nation's capital and home to Amtrak. We are located just one block from the New York Ave/Florida Ave/Gallaudet University red line metro station. Guest rooms at the Hilton Garden Inn Washington DC/U.S. Capitol showcase a modern décor, which include the cutting-edge Garden Sleep System(R), which features bedding of 100% New Zealand virgin wool, a mattress that adjusts to the contours of your body, and a dial that can adjust the firmness of your mattress. Your guest room at our Capitol Hill hotel also features complimentary high-speed internet access - both wired and wireless, a high-definition LCD television, a Herman Miller ergonomic chair and a modern work desk. For our in-room dining, take advantage of room service from our in-house restaurant, The Garden Grille & Bar, featuring American Cuisine offerings. ... more less
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- Also Known As:
- Hilton Garden Inn Washington Dc/Us Capitol Hotel Washington Dc