We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Definition of Customer Service”
5 of 5 bubbles Review of The Living Room

No photo provided
Got a photo?
Add it.
The Living Room
Tysons Corner, Virginia
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“Definition of Customer Service”
5 of 5 bubbles Reviewed October 25, 2010

I always heard the W was a great place to meet for a Happy Hour. My colleagues and I decided we should go there after work for a couple drinks and some dinner. Unfortunately, we did not have a reservation. During the time we were waiting, I felt we were treated like 2nd class citizens. As soon as we were about to complain to management and walk out, a short Asian girl, Anh Chow had addressed our concerns and found us a temporary table to sit out during our wait. She was very professional and a delight. Anh was able to bring my colleagues out of their bad mood with her positive attitude. She even suggested drinks such as the dark and stormy which my coworkers loved. This great service change the tempo during my dinner meeting. Anh Chow is definition of customer service.

3 Thank RafaelK82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first

Travelers who viewed The Living Room also viewed

Washington DC, DC

Been to The Living Room? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing