Our first impression of the hotel lobby and room was WOW! The location is fantastic, right near the White House and near 2 Metro stations. The hotel itself is ultra modern and very trendy. However, when we were in our room and started unpacking and tried to find places to put our clothes, it started to not be so great!
The room was a 'wonderful' level room, and had the bathroom layout that others have mentioned - no actual bathroom, but a sink in the bedroom, a shower next to the bed, and a toilet with a door that left an inch gap that you could see straight through! This was even more of a pain at night as if you need to use the bathroom your partner will be woken by the lights as well as the noise from using the sink right near the bed.
There was also not enough storage. There were two sets of three drawers, but both of them were very narrow in depth, so narrow that you couldn't fit clothes in them without folding them in four! They were shallow too, so you couldn't fit much in each one. The wardrobe was tiny, and had one of the sets of drawers inside it, with a safe on top and an ironing board in it. This meant there was enough room left for about four items to hang properly, anything else had to hang over the safe and drawers. We only stayed two nights and had to leave some of our clothes in the suitcase as we couldn't find anywhere to put them! There were only two drawers that were a decent depth, and we filled those with a few t'shirts as they were so shallow.
There is also a Chaise Longue in the room, but this is built into the furniture and wasn't big enough for an adult to stretch out on as your feet would have hit the TV! It would have been great if they'd have put a proper set of drawers in place of this instead. The bedside tables are hollow square shapes too which again means no storage space.
Our room was also located near an electrical cupboard with an air conditioning unit whirring away, which went all night and could easily be heard in our room. We were on the 3rd floor, and like other reviewers have mentioned you can hear the base tones from the music played in the Lounge area. The soundproofing isn't good between rooms either - we could easily hear TV's, conversations and people in their bathrooms through the walls too. All in all a noisy room!
Getting to the room was another annoyance. There are 3 lifts serving the hotel, and when the roof terrace is opened, one is set aside to serve this only. The terrace is open from 11am till late each day. When events were on, which they hold in the basement, they then set aside a second lift for event guests only. This leaves one lift for all remaining guests, and it meant lots of frustrated people queueing to get to their rooms! We ended up taking the stairs throughout our stay as the wait was around 10 mins which is a long time when you're waiting!
To get to the roof terrace, hotel guests need to go down to the lobby (the lifts don't allow you to reach the roof terrace directly from the floor you are staying on) and queue to get to the roof terrace. This was really annoying as the queues were huge in the evenings (we were there over a weekend) and no preferential treatment was given for guests. During a wedding that was on while we were there the roof terrace was closed to everyone except wedding guests, but no-one mentioned this while we queued to go up, only to be told it was closed and we should try again later!
The restaurant (J&G Steakhouse) was fab though - food was a good price considering it was a hotel, and the food itself was fantastic. Breakfast was great too. The menu was brilliant, with a great choice of both healthy and more indulgent breakfasts. The waiting staff were fab, friendly and extremely professional. For us the restaurant and it's staff were the highlight of our stay. You'll definitely need to reserve a table in advance, and if just two of you are dining, request a square table. There is a bank of four tables for two people to the right of the entrance which are small and are tightly packed in. The meals come with side dishes, and if you order 2 or more you'll have trouble fitting it all on the table. The square tables have more room and are not set up close to other tables, but are dotted around the restaurant so you get more privacy too.
Overall stay here if you like a trendy hotel with convenient nightlife that you don't mind queueing for, in a great location with an outstanding restaurant. To get around the impracticality of the room, upgrade to a larger room, as other guests mentioned that the larger ones do have proper bathrooms. Choose a high floor away from lifts, stairs and electrical cupboards and you'll probably have a great stay!
- Official Description (provided by the hotel):
- Welcome to W Washington DC, a hotel beyond expectations. Next to the White House, the most powerful suits - pinstripes and black lace-rendezvous at W Washington DC, where Italian Renaissance meets modern cool. With commanding rooftop views of major landmarks, W-Gate is all about stately indulgence. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc