This is the first time I have stayed in a Kimpton property but it will not be the last. I booked this hotel via a travel website and I must admit that I was a bit concerned when I learned that the hotel I was staying at was a property that I was unfamiliar with. This concern was compounded by the fact that my wife and I had friends who travel for a living (Europe, Asia, Australia, Americas etc.) meeting us for a few days for a mini vacation and birthday celebration.
***PLEASE READ FULL REVIEW AS THE STAFF DESERVES THE RECOGNITION***
Immediately upon arrival our concerns were washed away. We were greeted by a very pleasant door man who took our bags and handled the valet parking of the car. We then had the pleasure of meeting the very helpful and professional young ladies at the front desk Blair and Katherin were so helpful. We had to extend the stay on one room and even though we booked through a travel site they handled everything as if they personally took our reservation. There was an AC issue with one of the rooms and it was handled quickly by the manager (Michael) and the maintenance man (Milorad). Kiah and Candice were also very helpful with getting us set up in the Gallery one evening for a little birthday celebration. The entire staff deserves to be recognized for their outstanding efforts (if I have forgotten to mention anyone by name I apologize).
The best complement that I can give this hotel and its staff is this... I have never stayed at this hotel before nor have I met any of the staff prior to my stay but they made my family and our friends feel like we were the most important guests at the hotel. And I watched them do the same for each guest that arrived and left.
P.S. They love Crumbs Cupcakes :)
- Official Description (provided by the hotel):
- Located on Capitol Hill near Union Station, The Kimpton George Hotel stands out as one of the most stylish boutique hotels in Washington DC. This luxury hotel offers celebrity appeal, impeccable service and extraordinary value in an ideal location. The Kimpton George Hotel, at the nucleus of Capitol Hill's business district, is steps from Union Station and the U.S. Capitol Building and a short walk from the National Mall, Smithsonian Museums, and the U.S. House of Representatives and Senate Office Buildings. ... more less
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- Also Known As:
- Kimpton Washington Dc
- Hotel George Kimpton