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“Hotel elegance close to the National Mall”

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The St. Regis Washington, D.C.
Ranked #23 of 141 Hotels in Washington DC
Certificate of Excellence
Newark, Delaware
Level 6 Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Hotel elegance close to the National Mall”
Reviewed November 22, 2012 via mobile

Stayed here on a weekend trip to Washington DC. Totally worth the stay though we got a great deal on the rate. The hotel is beautiful, well decorated with classic design. The service was superb as was the cleanliness on the room. The room itself was amazing. It was spacious with a neat chandelier and plush furniture. The bathroom was also very nice with a spacious shower and a TV built into the mirror. The location was also great. It's close enough to the National Mall, museums, and memorials that you can walk anywhere in 10 to 30 minutes or just grab a cab. Also, there are plenty of places nearby to grab a nice meal or just hang out at a bar. Overall a great hotel!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerpyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

Thank you for taking the time to post your experience during your stay with us. We look forward to welcoming you back in the future.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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UK
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 21, 2012

The location of this hotel if you are a tourist with a short timeframe makes it the perfect choice. Upscale, great amenities and service that is almost perfect.

A few tips.....there are no baths is some rooms (is this just a US thing?), the restaurant is damned near impossible to get into, so unless you want to suffer room service book ahead.

They are pretty gruesome about sticking to check in times...expect a wait...however once you are eventually "let in" it's pretty great.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank firstclasschick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

Our signature restaurant, Adour, is very popular and advance reservations are highly recommended. Check-in is guaranteed at 3:00pm though we always try our best to accommodate early arrivals. Bathtubs are not available in each of our hotel rooms but can be requested based on availability. We appreciate your feedback and we look forward to welcoming you back the next time you are in D.C.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
42 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 21, 2012

I had drinks and lunch at the bar here and could not have been treated better. The bartender has beautiful old school manners. As I did not want to sit at his only larger table available, he politely insisted. Upon mentioning I was a vegan he mentioned that the chef would be happy to accommodate and alter the menu to that of which ever I desired. I must say, it felt like home! I would definintely recommend coming here, and it is a beautiuful location with amazing architecture and design, and for the service, definitely five star.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CatherineRockshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

Thank you for the wonderful comments. I am delighted that you were able to enjoy the five star service that St. Regis is known for. We truly go out of our way to accommodate and please all of our guests. We sincerely hope to see you again the next time you are in Washington.

Warm regards,

Ammar Samad
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
Level 5 Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 17, 2012

The St. Regis is in a perfect location. Literally The White House is just a stone's throw from the hotel. There is a Starbucks across the street and restaurants all around. The property itself needs to be renovated. The lobby couches appear stained from years of wear and tear. The restaurant, albeit fantastic, has stained carpeting throughout. The actual rooms themselves were best described as tired. We had two doubles, which seemed more like two twin beds- very odd. Both beds had wheels on them and they would easy move. The wheels made the room feel more like a nursing home. Just odd.
Would I stay here again? No. There is no wow factor here. I have stayed at other St. Regis' and this one is sadly worn down. And please know that I wanted this hotel to be great.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeonyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

I am pleased that you were able to experience Washington D.C. from our remarkable location during your stay with us. I apologize that you do not feel as though the hotel lived up to St. Regis standards. The hotel was renovated at the end of 2007 in a traditional yet elegant style with contemporary touches and modern amenities throughout. The double beds are standard size doubles. We appreciate that you took the time to post your comments.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Level 5 Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 13, 2012

This hotel is ok. The rooms are dated and kind of loud and not very spacious. It is very traditional style, but the rooms just left something to be desired. The restaurant is pretty good, and the location is decent. However, I wouldn't go out of my way to stay here, and would recommend the Ritz if you like a more traditional hotel.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cjc04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

Thank you for posting your feedback regarding your stay with us. The rooms were updated and designed to match the traditional and elegant style of the historical building. Our centralized location in the heart of downtown Washington is a short distance from the White House as well as monuments and museums on the National Mall. In addition, there are three metro stops within two blocks of the hotel making it easy to get anywhere within the city.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 9, 2012

Checked in and given a room without a bath. When we asked for a room with a bath they showed us a disabled room. This is a five star hotel and we were told that when we made the reservation we should have asked for a bath.
We had to go out to a conference when we came back we had been moved to a room on top of the entrance with a bath that you had to climb into with a step stool that was extremely noisy. If you want a good 5 star experience stay at the fairmont, park Hyatt, or ritz Carlton. They know how to treat their guests.

Room Tip: Book a room on a high floor
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelpro12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, December 4, 2012
Dear Guest,

Thank you for taking the time to post your comments. Since our hotel is a historical building on the National Register, we have a limited amount of space and therefore not all of our hotel rooms have bathtubs. We are happy to accommodate requests for rooms with bathtubs if available.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 8, 2012

This was the first time I returned to the St. Regis on 16th & K since renovations and I expected that the dowdy old hotel would now rise to St. Regis standards. Sadly, that's not the case.
Let's start with a positive - the lobby is clubby and ornate, and one gets a sense that many a political power play has been hatched here. But you can appreciate that without paying these rates, and frankly you that feel in many historic Washington DC hotels. Another positive, the staff are attentive, friendly and eager to please. The real negatives are the accommodations. The rooms are cramped and stuffy with fussy decor. Everything feels old, even though I don't think that is the case. I am an SPG Gold customer, so I got an upgraded room, but still by the end of the stay, I was eager to get out of there. I wish it weren't so. Next time, back to the new Washington Hotel W.

Room Tip: Insist on a room with a view of the street on a higher floor. If you don't get one, don't b...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review, November 12, 2012
Dear Guest,

We appreciate your feedback and are glad that you enjoyed our signature St. Regis service during your stay. I apologize that you do not feel as though the hotel lives up to St. Regis standards. The hotel was renovated in an elegant and classic style with modern amenities throughout. We have several different room categories and would be happy to offer a different room layout for your next visit. Please feel free to contact me at ammar.samad@stregis.com or 202.638.2626.

Warm regards,

Ammar Samad
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Washington, D.C.

Property: The St. Regis Washington, D.C.
Address: 923 16th and K Streets, N.W., Washington DC, DC 20006 (Formerly Carlton Hotel)
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Washington DC
#18 Business Hotel in Washington DC
#19 Romantic Hotel in Washington DC
#20 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Washington, D.C. 5*
Number of rooms: 182
Official Description (provided by the hotel):
No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more   less 
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Also Known As:
The St. Regis Washington, d.c. Hotel Washington Dc
St Regis Washington Dc
Washington Dc St Regis

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