The only reason that we took this tour instead of another brand was because we had VIP passes due to a bad experience in San Diego. (Long waits, full trolleys, etc.) This one had its own host of problems. We never had problems with the Trolley's being full but did have problems with the pickup locations not being on the right place on their map. (Capital and White House) We were just told, "oh, special event" or "oh, things changed and we are waiting on maps."
Some of the drivers we had were entertaining, others were bland. Some of the Trolleys were comfortable others uncomfortable. It gets very hot in the Trolleys with small windows that do not open well.
While waiting for their Trolley's we saw that the two double decker companies were coming around much more frequently. The other companies also had more staff on hand to answer questions. (They were even kind enough to help us make sure Old Town Trolley was going to stop there.) There are never any signs for the trolley stop for this company but other companies do have signs. It also appears that for the same price some of the other companies offer two days instead of one.
All in all I will do my best to stay away from any tours by Old Town Trolley, Duck Tours, or Historical Tours of America. There are much better options out there.
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