We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Prepare to Wait”

Old Town Trolley Tours of Washington DC
Book In Advance
More Info
and up
Washington DC Hop-on Hop-off Trolley Tour including Arlington National Cemetery
Ranked #17 of 139 Tours in Washington DC
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Voted “Washington’s Best Tour” by Washingtonian Magazine, the Nation’s Capital comes alive aboard Old Town Trolley Tours. Live narration filled with humorous stories and well-researched historical facts will show guests all of Washington in three loops that cover Arlington National Cemetery, the National Mall, National Cathedral, Downtown, Georgetown and points in between. With 19 stops, guests can disembark for shopping, dining and attractions all day. Old Town Trolley Tours has a 100% money back guarantee.
Useful Information: Activities for older children
Williamsburg, VA
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Prepare to Wait”
1 of 5 bubbles Reviewed October 22, 2007

My family and I used Old Town Trolley of Washington DC Oct. 21, 2007. Our trouble started attempting to reboard after getting off at our first stop, Jefferson Memorial. We waited with two other couples for about half an hour when a trolley came by with only enough room for two people. We then waited with the other couple for an additional 20 minutes before the next trolley came by. We ended up waiting 50 minutes at one stop! We had trouble again at the National Cathedral. We waited for another 50 minutes and by the time the trolley did come we had to leave eight people behind because lack of room. We had wasted so much of our day waiting that we didn't have time to see all the sites we wanted to see. I would advise using another tour operator that doesn't overbook.

1 Thank Bilbo_Baggins01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,551 reviews from our community

Visitor rating
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Norman Oklahoma
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Buyer Beware”
1 of 5 bubbles Reviewed September 25, 2007

This past Saturday, 9/22/07 I was in Washington DC with my parents and we took an Old Town Trolley tour that we purchased online. We were told the trolleys would come around approximately every 1/2 hour, which they did. The problem was they were all full! On our first try to re-board we were told to wait another 1/2 hour, and then when the next trolley came around there was only room for the four people that were ahead of us, we were told to wait again! At this point we took a cab to the Air & Space Museum since we didn't want to miss it. After that we waited for the next trolley to continue the tour on the orange line loop. There were probably 20 people in line and only room for 5 people on the next trolley to come by. Since we were at the front of this line we managed to find 3 seats all in different areas of the trolley. We were squeezed in like sardines.Worst part of all was we were then afraid to get off at any of the remaining stops for fear of not being able to re-board later since every stop we came to had lines of (angry) people wanting to re-board our trolley which was full.
We left DC the next morning feeling our only opportunity to see the sights had been ruined by a tour company that over sold tickets for the capacity of available trolleys. I requested a refund for the tour and reimbursement for the cab fare. Trusted Tours did refund the tour price but not the taxi fare we incurred.
If you want to see DC I suggest taking the bike tour (excellent) or walking. If your group is not up for that much activity at least try another tour company.
DC is a wonderful city with too many things to miss waiting for an overbooked trolley!

4 Thank ljbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Good value”
4 of 5 bubbles Reviewed September 2, 2007

Trolleys are a great way to get around town while touring with grandparents. We especially enjoyed the "Monuments by Moonlight" tour.

1 Thank Lamgomom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Best way to see DC on a tight schedule”
3 of 5 bubbles Reviewed August 13, 2007

This was my second time on the Old Town Trolley Tour in Washington. Taking a hop on hop off tour is definately the best way to see all the important sites in Washington when you're on a tight schedule. We were only in DC for a day and, unfortunately, we were unable to see everything we wanted to see. This particular tour only runs from 10AM - 5PM, which I think is ridiculous during the summer months. However, the staff is super friendly and knowledgeable, and the wait time for trolleys was short.

2 Thank mellifera75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Overviewof DC! - But get there early! - Don't use it for transportation”
2 of 5 bubbles Reviewed May 21, 2007

The trolley's two routes are a great way to have an overview of DC. But don't count on the 'hop on hop off' getting you very far. Often, too many people are waiting for a trolley and not everyone gets on. And the hours are too short if you want to take some time at more than one stop.

3 Thank Sandralah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Old Town Trolley Tours of Washington DC also viewed


Been to Old Town Trolley Tours of Washington DC? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing