I was a little skeptical to eat at a place named "the ugly mug" but we had a restaurant.com gift card and this was the only place that seemed appetizing to me. The food was DELICIOUS!! Service was GREAT!! When you go in be sure to ask for Maggie. I noticed there were only two servers, her and another woman but even with it being as busy as it was Maggie was wonderful!!! We had buffalo wings, a pepperoni pizza, a burger, and some nachos; not the most nutritious food and if made wrong they could taste horrible!! Not here, EVERYTHING was good! I can't wait to go back!!!