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“Beautiful part of the country...”

Massanutten Mountain
Ranked #812 of 2,388 things to do in Virginia
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Attraction details
Owner description: A mountain in the Massanutten Range noted for winter skiing, hiking and mountain biking.
Reviewed August 7, 2013

We had a wonderful week in the Shanandoah Valley, staying at the Massanutten Resort. The surroundings were just beautiful: deer and ground hog greeting us every morning! Lovely mountains and lots of activities kept our family of 3 teenage girls happy. Tubing, horseback riding, visits to the caves and local wineries kept us busy! We took a ride to Charlotteville to see Monticello also. Lots to do and great restaurants locally around the mountain and in Harrisonburg. Highly recommend going to this area, but be prepared to drive alot!

Thank mimzy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 45 of 73 reviews

Reviewed July 20, 2013

During a recent stay at Massanutten my husband and I had a very unpleasant experience. We were offered two nights lodging at the resort with a requirement that we participate in a 90 minute sales event. After 3 hours, and being verbally abused by the staff, my husband and I promptly left the event and the facility. We did not stay a second night.

The purpose of our visit was to evaluate Massanutten as a time share gift for our two grandchildren.
Many of the amenities were nice, perhaps not on the same scale as other facilities when you compare one activity to another (i.e. Massanutten Water Park to Great Wolf Lodge) but the fact that Massanutten offered a vast variety of outdoor four season activities for the family made it appealing.
The properties that we viewed and the hotel that we stayed in did not meet our basic requirements. The hotel was dark, dated, uncomfortable beds and linens and the bathrooms old and worn. The model condos were poorly decorated outfitted with cheap furniture, cabinetry and appliances and the aesthetics, inside and out, were lacking. It simply didn’t work for us.
We were not going to be potential new time share owners but we could have departed with a positive feeling about the property.
The following is our experience with your sales team:
During check-in we were advised that we had been scheduled for a time share presentation at 8:00 a.m. Friday morning. We were pleased because we didn’t want to bring the grandchildren along. Keeping a 12 and 8 year old entertained during a business meeting is challenging. The 8:00 a.m. schedule would allow us to participate in the 90 minute presentation and get back to the hotel in time to take the grandchildren to breakfast.
Before the presentation began, we explained to the salesman that we had two grandchildren back in the hotel and we needed to depart as scheduled at 9:30 a.m. We were there 3 hours when we finally insisted on leaving, things got NASTY. We were passed off to two other salesmen. When we stood to leave, the salesman stood up and proceeded to yell at us as he led us to a counter. His finally comment as he walked away was “…and promise me you will NEVER come back as you are not welcome here”. Really? Would I come back? Not only would we not come back, we left the property and did not stay Friday night.
Is it necessary for the Massanutten Sales Team to use such unprofessional tactics to sell this property? I’m sure that most folks don’t do the math:
$23k for one week annualized for 52 weeks equates to $1.2M
$400 per week for maintenance annualized for 52 weeks equates to $21k a year

Is this a good buy and/or a viable resale? It doesn’t help the sales team to have a real estate presence across the street selling for significant less.

8  Thank Dla1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

I love....love.....LOVE THIS CRADDLE OF GOD'S ARMS.....the best vacation if your like myself that loves to be one with nature....this resort is a no stress, inexpensive, layed back place to take the family or to re-new your love with self or other behalf......I HIGHLY RECOMMEND!!!!

1  Thank Godsbestmiracle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Friends gave us a timeshare at Massanutten..........LOVED best the hiking in the mountains..WE went in early NOVEMBER and the Fall colors were stunning. LOVE the mountains then don't miss this............

3  Thank jeannette y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

We arrived March 24, 2013 (Sunday) as 4 to 6" of new snow was falling. The next day, we got another 2 to 4" of new snow and they still did not open the mountain. The only thing open was the tubing slope, which was pretty good in the end.

My advice to travelers. If you live within four hours drive, it is worth the risk this late in the season. However, for those that live more than four hours drive (or are planning to fly here), do not travel here before January or after February. They just do not seem to get enough snow on average and with such a short season, you are better off going out West to Colorado, Utah, Montana or Idaho.

This was a first ski trip this far East in ten years, and even though I did the research and along with the amazingly heavy snowfall this week, we did not even get to ski or snowboard at all. Very disappointing to say the least.

Basically, since we have to fly or drive to all ski resorts (we live in the Southeast where it never snows), we will never take the chance on a resort this far East ever again.

Now for the good news: The mountain views are fantastic, the Luray Caverns (about 30 miles away) is amazing and worth the $24/adult, and/or $12/child.

2  Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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