Needed to trade in one of our bikes for a smaller one, but had never been to the bike shop because bikes had been delivered to us. Was on the right street but mistakenly walked in here because the names of the two bike companies were so similar. Although I was clearly a tad lost and confused, the two men working the shop were rude, unhelpful and mocked me as I tried to figure out where to go. Played like they had NEVER heard of another bike company anywhere nearby. Turns out where I needed to be was 1.5 buildings away but not well marked. Rude, rude, rude people and my 10 year old watched the whole thing. They could have cared less. Suggest you take your good money elsewhere because there are plenty of charming and kind folks on the island who would be happy to rent you a bike. Start with HiltonHeadBikeRental.com at 843-384-9322.
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