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Blau Costa Verde Beach Resort
Ranked #3 of 10 Hotels in Holguin
Canada, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Vacation”
4 of 5 bubbles Reviewed May 24, 2014

Food good, Staff excellence ,The water show was great and the other severing average ,Our room was not quite ready for us ,but after seeing our rep. It was 3 days getting that done but other then that all was a great time with friends and some of the staff remembered us from before And thanks to out new friends / staff we met on this trip ,Stayed there in 2012 Nice vacation then and another nice vacation again, and will be going back next year. Remember you are in Cuba .

Room Tip: Book the new section ,if you want updated rooms.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (647)
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English first
Plymouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed May 22, 2014

We stayed at Blau Costa Verde for out honeymoon at the end of April. We were told repeatedly that Cuba was lovely and the people couldn't do enough, so we were really looking forward to a lovely honeymoon.
The staff weren't all friendly and it tended to depend on how much you tipped them to the quality of service you got.
The hotel rooms were dated and run down and certainly didn't deserve it's 4* status.
We discovered that you could upgrade your room which we did do after 3 days, but as they knew it was our honeymoon surely they should have given us this in the beginning!! You get one honeymoon and ours definitely didn't feel special. Not only did the hotel not recognise it, neither did our tour operator.
The beach is beautiful, shame we didn't know about the all inclusive beach sports until it was too late.
We won't be returning to Blau Costa Verde, the tour operator or Cuba!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nickyjustwed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 21, 2014

The Holguin area is for laid back vacationers. There is very little entertainment beyond the Resort, but Blau tries to keep you distracted enough to remind you that you are in Cuba. Make sure you buy Blau Costa Verde PLUS (Premium) and not just Blau Costa Verde (Regular) as the difference is:
- the main daytime and evening entertainment is held in the Regular area and the noise is measurable
- there is a pool that is only for the Premium customers. This pool is much nicer than the Regular one
- they serve food at the side of the Regular pool so there are many more birds doing their bird biological functions around the pool
The Premium rooms were very spacious and cleaned daily.
There is a 24Hr bar that serves food and booze.
There is a buffet that serves breakfast, lunch and dinner at specific times.
I've attached a Tours Planner ( Air Canada Vacations Version, but I think they are all the same) because you have to have reservations to the ala carte restaurants and you need to plan your return times. If you do this in advance you can book available dining space as soon as you get there (recommended)
I met a Scuba diver from Quebec and he says the diving is spectacular.
Bring toiletries to hand out to locals as they have great difficulty getting these in the country.
Exiting Cuba requires 25 CUCs but it has to be paper money not coins.
As of this writing (2014-05-20) they were saying that they would be phasing out CUCs in a year.
Have a good vacation!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Douglas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 20, 2014 via mobile

We were at Blau from May 9-16, 2014. I am going to start with the cons first: there is only one and it is more towards a guest then the hotel. There was a couple spending their 40th anniversary and she was a pain. Whenever we were near them you could hear her complain about everything from having to walk from place to place to the resort having kids as guests. She was a miserable women and I am glad that she said she won't be back. She partly ruined our trip. Even our kids started to mimick her and her outrageous complaints.
Pros: Everything! This was our second time in less then 8 months. This time we brought our 10 and 12 year old children with us.
The staff were friendly (even remembering my husband and I), courteous and very accommodating.
The food was delicious for Cuba. Our kids are a lot at each meal and were excited to new foods.
The entertainment was good. It was hard for them as it rained most nights right when the shows were to start. The fire show was amazing!
The beach is great for snorkeling. The swordfish love the bananas from the buffets. If you travel down the beach you will find better shells.
We love Blau so much we are already planning our next trip. :)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dbisey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nova Scotia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

Stayed at the Blau from April 30th to May 14th. Front desk staff were very friendly and efficient. Now that there is a money exchange at the front desk 24 hours a day, there is no need to wait in long line ups for CUC's. Newly installed wifi in the lobby area was a bonus to have, at the same rate per hour as the dial up (6 CUC per hour). In the space of two weeks, we never had one issue with any member of the staff, even though they seemed to be understaffed in some areas. A bit of patience goes a long way. Having been here so many times, it was nice being greeted as an old friend by staff, but I also noticed the first timers were treated well too. They immediately felt welcomed and "at home". Some of our group stayed in the original section and some in the Plus section. All had good experiences with air conditioning, water pressure, beds, etc. Ate at the Italian a la carte for supper one night and found the service and quality very good. The thin crust pizzas at lunch time are a must have. Resort was heading into low season when we left. In my opinion, management laid too many staff off a week or two early, which left those staff remaining hustling double time. Overall, another wonderful stay at "the cottage" and plans are underway for a family trip this fall, if not sooner!

Room Tip: Plus Section 16-18 are close to new pool, Block one is quiet in the old section.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank readersroost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 16, 2014

We love this hotel. My husband and I have been to Cuba a quite a few times, and we have been here twice! We love it. The staff, incredible!! Barbara handled our vow renewal, and it was so beautiful!!! We got married in Jamaica and this was WAY better than that!! She is a wonderful lady, and when we had any questions, she was there to answer. I had been emailing for months before we went down to coordinate everything, and when we got there everything was all set! We had upgraded to the Plus section this time and having stayed in the regular section the previous time, this was well worth the money. The rooms in Block 16,17,18 and 19 were great. We had 13 people down there with us, and we were all grouped together in the blocks.
The bartender at the beach bar Henry, wonderful!!!! As well Rosa, wonderful lady at the lounge bar. Always remembered our drinks, and so friendly!! The gentleman at the 24hr bar, were ok, however not our favorite.

Food was ok. There was something for everyone. I am sorry if you are a picky eater, then maybe you should not travel. I chose not to eat the meat, and that is my choice, however, my sons and husband do and never have an issue. We always find something.

We had gone down to renew our vows, and it was amazing. The photographer, (I am sorry, but I have forgotten his name) was AMAZING. He took over 150 photos at the wedding, and had put them on a disk for us, and when we opened the disk, he had put each photo in different shades and played with the colors for us, and it turned out we had 575 photos on it and they are wonderful!!!! They had set up the beach beautiful and had taken care of everything.

Now near the end of our trip, our son fell very ill. We are not sure what he had, as we had all eaten and drank the same things. We also had other children with us in our group and all were fine. As we were trying to leave, Barbara had taken one look at our son, and had the doctor at the resort in less then 15 minutes. They were very through in checking him out, and gave him a shot so he was able to travel home. The doctor was amazing, and so was the pharmacist.

We only did one excursion, and it was swimming with the dolphins, and it was soooo worth it!! The kids loved it!!!

The resort was beautiful, the weather was wonderful, and we will be returning and I am happy to say it will be in the very near future!!

Thank you to all the staff at Blau for making our trip for all our family and friends a wonderful one!!!!

Room Tip: In the Plus section, block 16 is the closest.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed May 15, 2014

Blau will not blow your mind by any stretch of the imagination however the value for the money and the staff are what really makes this place.
The rooms are average at best and not exactly spotless , when we first entered the room we had been left with a dirty coffee cup and a sink full of someone elses water...yuck!
The food on the resort leaves a little to be desired , we had ok food and bad food but never great food and though they say you get "Premium" drinks in Blau plus...you have to ask for them , they are certainly not offered.
Blau's best points were really the staff and the value for the money...through Sunwing I was able to get Blau Costa Verde for a very good price at just over $800 for the week taxes inc. , would I pay more for this resort....if so not much. The Staff were A1 ! we took our & month old baby and she was treated like gold every where we went especially by one of the servers at the Buffet...I believe her name was Yugostana , every morning she went out of her way to say hi and play with the baby , I found this resort to be very family friendly.
even aside from the direct resort staff all the Cuban people we came across were so friendly , we met a gentleman named Leo who drives the horse and carriage which are available directly in front of the hotel and this guy was unbelievably nice , infact he even went as far as to invite us to his sons birthday party! We were very flattered.
all in all Blau was a decent value for the money but go in with the thought of it being a 3 star and not a 4 star then you shouldnt be disappointed.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigdaddyeddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blau Costa Verde Beach Resort

Property: Blau Costa Verde Beach Resort
Address: Playa Pesquero, Holguin 0000, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Holguin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Blau Costa Verde Beach Resort 4*
Number of rooms: 309
Official Description (provided by the hotel):
Blau Costa Verde Beach Resort is located on the seafront next to the fine white sandy beach of Playa Pesquero in eastern Cuba. Our Holguin resort is surrounded by luscious tropical vegetation. At Blau Costa Verde Beach Resort the natural environment is fully incorporated into the resort. Blau Costa Verde Beach Resort offers spectacular views from our rooms over 36 000 m2 of gardens and natural vegetation. Blau Costa Verde Beach Resort offers (with extra charge): Souvenir shops. Car and moped rental. Taxi service. Parking. Laundry service. Medical services: nursing service in the hotel and medical visits on request. Bureau de change in reception. Massage services. Hairdressers. Special dinner. Weddings. Blau Costa Verde Beach Resort ALL INCLUSIVE: Breakfast, lunch and buffet dinner. 2 á la carte restaurants per week, reservations are required. *Dress code long trousers. Local beverages and select international brands. Non-motor water sports. Sporting activities: volleyball, basketball, tennis, aerobics and snorkelling, daytime and evening entertainment programme including Spanish lessons, dance classes, and nightly shows. Minibar. Teatime. Discotheque. Fitness Center. ... more   less 
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Also Known As:
Blau Costa Verde Beach Hotel Holguin
Blau Costa Verde Cuba
Blau Costa Verde Beach Resort Cuba/Holguin

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