We went with a group of us, 4 adults and 3 children (5, 6 and 7). I emailed them before we booked to get info on the children's activities and babysitting costs. I was told they had a kids club from 10-5 and extra care was $4. When we got there the kids club was actually only 10-12 and 3-5. The extra care was $8 per kid/hour. Very disappointing as we had planned to do a day excursion without kids. There is no playground or kid specific areas so bring your own toys if you choose to go.
The food is fine with lots of options. You won't starve but you stand in LONG lineups (30+ min) to get something fresh made. Way understaffed. It took 2 hours and 15 min to be served at the Cuban restaurant. By the time we received our dessert the kids were tired and cranky, we had to leave.
Staff was pleasant enough but that is their job, I wouldn't expect less.
The room we stayed in was old and outdated. The front door wouldn't close unless we slammed it (had someone across the hall yell at me about it but told them to take it up with the hotel). We were ground floor and our patio door wouldn't lock. When we complained we were told it would be $10/per person/per night to upgrade.
Maid service was less than standard. I had to go complain to reception to get clean glasses and sheets after the 3rd day and then we never got clean sheets again (I cut my leg and bled on the sheets so I know for a fact).
The beach is beautiful and great for snorkeling. The water is rocky and I highly recommend water shoes. There was a ladder by the dive school so we would go in and out there as I couldn't handle stepping on the sharp rocks. If you follow the path to the right of the beach it will take you to a smaller, secluded beach. We went there almost everyday as you could see all sorts of creatures that avoided the main beach.
Cuba is beautiful and I will go again but I won't stay here.
- Official Description (provided by the hotel):
- Blau Costa Verde Beach Resort is located on the seafront next to the fine white sandy beach of Playa Pesquero in eastern Cuba. Our Holguin resort is surrounded by luscious tropical vegetation. At Blau Costa Verde Beach Resort the natural environment is fully incorporated into the resort. Blau Costa Verde Beach Resort offers spectacular views from our rooms over 36 000 m2 of gardens and natural vegetation. Blau Costa Verde Beach Resort offers (with extra charge): Souvenir shops. Car and moped rental. Taxi service. Parking. Laundry service. Medical services: nursing service in the hotel and medical visits on request. Bureau de change in reception. Massage services. Hairdressers. Special dinner. Weddings. Blau Costa Verde Beach Resort ALL INCLUSIVE: Breakfast, lunch and buffet dinner. 2 á la carte restaurants per week, reservations are required. *Dress code long trousers. Local beverages and select international brands. Non-motor water sports. Sporting activities: volleyball, basketball, tennis, aerobics and snorkelling, daytime and evening entertainment programme including Spanish lessons, dance classes, and nightly shows. Minibar. Teatime. Discotheque. Fitness Center. ... more less
- Also Known As:
- Blau Costa Verde Beach Hotel Holguin
- Blau Costa Verde Cuba
- Blau Costa Verde Beach Resort Cuba/Holguin