This was our first visit to Cuba and this hotel was recommended by a friend - our stay here was relaxing, and we lay by the pool planning a three week stay for next year!
The gardens, rooms, restaurants were lovely and, yes, the bathroom could do with an update but that made no difference at all to our positive experience of our holiday.
Every member of staff from security, gardeners, service staff and waiters waitresses without fail was cheerful polite and welcoming. They are a credit to the Melia group and their responses showed a genuine wish to ensure our holiday was the best it could be.
We were in block 42, perfectly placed close to the lobby but we experienced no noise from the entertainment when we left early, exhausted by our relaxation!
The trip to Havana was wonderful and the tour guides for this and Santiago were excellent- they knew their stuff and were helpful and professional throughout both trips. Do not miss either trip - they were SO good in understanding the history and experiences of Cubans and the trip to the Tropicana was amazing!!
We loved spending time with John and with Keith and Julie - thank you for your lovely company !! Come back next year!! Please!! More
- Free Parking
- Breakfast included