We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Extremely high standards”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Iberostar Grand Hotel Trinidad
Ranked #1 of 11 Hotels in Trinidad
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Extremely high standards”
5 of 5 bubbles Reviewed November 4, 2012

This was a hidden gem in the middle of an old style village. The rooms were very large, spacious, clean, cable television, mini bar plus wifi! The bathrooms were extremely clean. The restaurant was very good, with a good selection of foods.
The staff were very friendly and personable always willing to help. I have stayed in a number of the Iberostar hotels and this was the best by far. The only very slight disadvantage is there was no pool to chill out at, but otherwise everything else was perfect. Highly recommended.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, November 10, 2012
Dear Stephen T,
Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you enjoyed your stay in our hotel.

We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal,

Warm Regards,
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,269 reviews from our community

Traveler rating
    869
    325
    48
    14
    13
See reviews for
154
776
46
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Istanbul, Turkey
Level Contributor
142 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

It was a big surprise to stay in a such a good hotel in Trinidad.
Rooms very large, with modern baths, mini bar, TV, WiFi internet !!!!!!! (not very common in Cuba)
The restaurant was perfect with very good breakfast and dinner.
Drinks at the lobby also very good, a little bit expensive to Cuban standards but still very cheap to European standards.
Very nice balcony in from of the rooms.
Situated in the middle of the old city, everithing at a walking distance.
Hotel situated on a square which could be noisy during the week-end as all young poeple gather there
I would deffinitely recommend this place.

Room Tip: Ask for a room with balcony
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hasselmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, November 3, 2012
Dear hasselmc,

Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities.
Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad

Kind Regards,
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heraklion, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 31, 2012

The best place to stay in Trinidad.Good location,near to everything in that small village.Nice and clean rooms,good food.Helpfull and polite personel.One of the best iberostar hotel that i have visit!

Stayed October 2012, traveled as a couple
Helpful?
Thank ioanna k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, November 3, 2012
Dear Ioanna K,

We were delighted to read that you enjoyed your stay and wish to thank you very much for your comments.

Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad for a bit more pampering.

Warm Regards,
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

cracking Hotel shame their was no pool. Trinidad is a brilliant place very friendly and safe. The Bars were really goo for chilling out. We saw one of the smallest taxis ever i think it was a Fiat 100 with a 20+ stone driver, LOL. The rooms in the hotel were excellent and the staff couldn't do enough for you. Don't miss this gem if you go to trinidad.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinners_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, November 3, 2012
Dear Tinners_10,

Thank you for giving us and other readers of Trip Advisor your very positive comments.

We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal,

Kind regards
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLean Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

The hotel is immaculate, rooms are spotlessly clean and everything works as it should. The beds are very firm, which I like. The hotel places large umbrellas in the rooms which we used during periods of light rain.

All the staff personnel are friendly -- from the bar tender, to the chambermaids, restaurant staff and porters, to the public relations manager Leonardo Miranda Trocones. Leo greeted our small group, showed good humor throughout our short stay and helped me with an issue I had with a different hotel. The hotel's location is ideal; just a short walk to all that you want to see in this beautiful city. There is no nicer place to stay in Trinidad.

Room Tip: Ask for a room facing the square.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, November 3, 2012
Dear Allen M,

Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our hotel.
Staff members appreciate to know that their efforts have been appreciated, thank you for highlighting the high service that you received during your stay.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad.

Sincerely,

Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed October 23, 2012

After a hot and long journey to the hotel we were warmly greeted with a cool drink and refreshment towel which was the perfect start to great stay!. The staff were welcoming, the rooms excellently polished. The place was very clean and the housekeeping staff provided the room with a little smile by leaving little gifts. Rooms were spacious, cool and quiet. The waiters in the restaurant were very friendly and all looked after us well. Breakfast contained and excellent choice and each of our meals in the hotel were very good, with the exception of the veg!. the only thing that would have added to the stay was if it had a swimming pool. I would highly recommend this hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deirdre G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, October 29, 2012
Dear Deidre G,

Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our hotel.

We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal,

Kind regars,
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heilbronn
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

The Iberostar is for sure by far the best hotel in Trinidad. It is located right in the heart of Trinidad and offers some luxury which I did not find somewhere else in Cuba (except Vardero or Havana).

When entering the hotel lobby you feel like entering a completely different world. There is a very nice fountain right in the middle and it does not feel like Cuba at all. Everything is very clean and in a very good conditions, reception staff is very friendly and helpful.
Check-in started with a delicious welcome cocktail, our room was just great. Although located right in the centre it was a very quiet room (thanks to the very good windows..).
After making our sightseeing and visiting Topes de collantes we just enjoyed a nice mojito and some cuban cigars in the hotel lobby. Life can be so worth living...
Breakfast was also very good, offering a lot of choices.
We would definitely chose this hotel again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, October 29, 2012
Dear DanielS,

Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities.
Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad

Warm Regards,
Alberto Herrera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Trinidad
181.3 mi away
Melia Habana
Melia Habana
#2 of 78 in Havana
4.0 of 5 bubbles 3,206 reviews
8.0 mi away
Hotel Los Helechos
Hotel Los Helechos
#7 of 11 in Trinidad
3.0 of 5 bubbles 207 reviews
0.0 mi away
Hotel La Ronda
Hotel La Ronda
#2 of 11 in Trinidad
4.0 of 5 bubbles 172 reviews
Show Prices
Show Prices
Show Prices
121.8 mi away
Sanctuary at Grand Memories Varadero
84.8 mi away
Royalton Cayo Santa Maria
Royalton Cayo Santa Maria
#1 of 15 in Cayo Santa Maria
4.5 of 5 bubbles 2,916 reviews
269.5 mi away
Paradisus Rio de Oro Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Iberostar Grand Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Hotel Trinidad

Property: Iberostar Grand Hotel Trinidad
Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 11 Hotels in Trinidad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Evoline ltd and HotelsClick so you can book your Iberostar Grand Hotel Trinidad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Trinidad

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing