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“An acceptable place to stay”

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Brisas Trinidad del Mar
Ranked #11 of 11 Hotels in Trinidad
Reviewed December 25, 2013

This is like a shabby Mexican all-inclusive with bad plumbing and terrible food. It has a nice beach that I was unable to enjoy enough. The bars on the property turned out great drinks. I missed not having internet.

  • Stayed: November 2013, traveled solo
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2  Thank Fern J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 20, 2013

My husband and I recently spent 5 days at Brisas Trinidad del Mar (Dec 8-13). We had a great time. The beach was beautiful and the water clear and warm. The resort was also very attractive. Since the resort is on a peninsula, nearly every room has a view of the water from the balcony, (not too many rooms face onto the central entertainment area, but these ones were noisy.) The rooms were spacious and conveniently furnished, but somewhat worn. However, they were clean, and our cleaning lady swept, washed and dried the floors every day.
The staff was helpful, and some really went out of their way for us! We did leave tips, a total, on average, of only $2-3 a day. Some reviewers seem to resent that tips are expected. I didn't actually find they were expected in order to receive decent service, but they were very much appreciated and probably earned us "service with a genuine smile". Either way, I have no problem with tipping. We always tip in Canada. Why not in Cuba? The difference is, in Cuba it's appreciated more than in Canada. Salaries are so low in Cuba -we've heard different numbers, with the highest being CAN$30 a month- that people often work a second job in tourism, especially to earn tips. We met a physician there who works a couple of days a week as a massage therapist at a resort, where he makes more money in tips than his day job at the hospital. We also brought toothpaste and Advil and white socks to give to people. These things are hard to come by in Cuba, because of the American embargoes.
I'm a picky eater with a small appetite, and was able to eat healthily there. Some vegetables were canned, but there were always fresh options, including tropical fruits. Cuban meat and dairy products are organic, from free-range, grass-fed animals, and the milk, yogurt and ice cream tasted so much better than what we get in Canada. I heard people lose weight in Cuba because the food is so bad, but sadly, I didn’t lose an ounce; it’s because of their desert bar with Cuban fruit custards and jellied deserts. My favorite of the 3 restaurants was the outdoor "Cuban restaurant" with a palm thatched roof and live music (2 female vocalists and classical guitar.) All-inclusive bars were scattered across the resort, some on the beach. My favorite, with the best pina coladas, was on the west side near the gym, where Ruby tended bar. The 24 hour bar/snack bar made good espresso and cappuccino (café con leche). We rented a scooter (40 CUCs for 2 days -about CAN $45) and loved the freedom it gave us to visit the countryside, a nature reserve, a fishing village and Trinidad city. I thought it was too risky to use a scooter at first, but we heard from other guests who had rented one that there wasn't much traffic and there was lots of passing room on the roads. It was interesting to drive on roads shared by bicycles, scooters, dogs, cows, horse-drawn carriages, vintage cars from the 50's and 60's, old army trucks, and wagons pulled by tractors being used as buses. But street lighting is minimal, so if you borrow a scooter, get back to the resort before the sun goes down. Five days wasn't enough. I'd have liked another day there to take a catamaran for snorkeling on the reef.

  • Stayed: December 2013, traveled as a couple
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10  Thank Terri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

As part of an organised tour spent two nights here on an all inclusive package. Although extensive and well laid out had feeling buffet area wasn't clean. Very restrictive menu in the "a la carte" restaurant. Rooms are only ok and require upgrading. Our air conditioning was leaking water onto the floor, no hot water, and basics such a toilet paper are in short supply. Adjoining beach was lovely and refreshing away from the sprawling hotel complex. Just note that this hotel is about 15 minute drive from the enchanting town of Trinidad

  • Stayed: November 2013, traveled as a couple
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3  Thank Happy186605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013

Pluses: Great Caribbean beach access. Beautiful beach. All inclusive (well, almost). Attractive pool. Nightly entertainment. Room safes. Attractive building exteriors and grounds. Huge, varied breakfast buffet. Clean guestrooms. Good beds. Beautiful view of peninsula from guestroom balcony. Competent, friendly bartenders.
Minuses: Guestroom needed repairs (e.g., see-through crack in outer door). AC adequate but could have been cooler. Very low to barely perceptible water pressure. "Hot" water barely warm much of the time -- never hot. Lobby overrun with tourists, including us, arriving on tour buses. Evening meal in Tower restaurant just average.

  • Stayed: November 2013, traveled with family
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2  Thank ParkLover_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

I never write reviews and always think people on here are too fussy/critical, but this time I really have to warn travellers....!

Hotel is overall quite clean, spacious, with nice pool. More like a UK 2 - 3* hotel. Staff not very friendly.
On the pennisula so out of the main town. Taxi to Trinidad should cost 5 pesos (but drivers charge 10 because we're tourists and don't know any better).

Food is absolutely atrocious. Worse than bad. Totally inedible (and I can eat most things!). Think worse than school dinners, with Wetherspoons seeming worthy of a Michelin star, and you're half way to realising how bad this food is!

Complained to The Holiday Place who took no notice whatsoever. Would def recommend avoid booking with The Holiday Place.

Stayed: November 2013, traveled with friends
6  Thank caz5325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

Well this hotel does not live up to expectations with its delightful frontage, reception area and beautifully sandy beach.

Like many others in our trip, we found things which malfunctioned. In our case, we found the safe in pieces and we insisted on being moved as the staff would not reassure us as to when it would be fixed. The exchange was surly to say the least. On a positive note, our new room was on a higher floor, positioned away from the entertainment area. It was less shabby than some of our party found. We stayed two nights and the chambermaid cleaned our room indifferently. Perhaps she expected a daily tip!
As it is an all inclusive resort, the eating areas are very large. Breakfast in the main buffet area appeared plentiful but the quality of the food varied considerably. We had dinner on night in the Tower restaurant which was billed as exclusive. The menu offered verbally was restricted and very dull. Meals elsewhere were variable: at worst tasted reheated, at best, choose from the cook-while-you-wait area at the far end of the buffet restaurant. There, should you be targeted with your 'free' gift of a necklace made from seeds/cigar as the meal closes, you will be reminded that a donation would be welcome. This becomes weary as each meal passes. We were inclined to tip staff who were merely helpful and cheerful and didn't use this ruse - they did tend to be the female staff.
The best service came in the bar areas where cocktails and other beverages were on tap. Otherwise service was indifferent.
The best part of our stay was the organised salsa lessons given by a very charismatic and patient young man. We all had such fun and even those less coordinated amongst us managed some basic steps.

Room Tip: Choose a room away from the entertainment area on the south side or on a higher floor. Do not unpac...
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  • Stayed: November 2013, traveled as a couple
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3  Thank Auberiginas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

The location, the beach and all the places are good (the hotel is nice, considering 3 stars, I'd give it only 2! good food, classical international kitchen) the problem is the staff: the receptionists seems to hate you and are very unkind, they look angry even before any question and don't even try to understand you if you speak any language that is not Spanish!
Then there are bad girl dancers, good shows but there're ALWAYS asking for tips to all the tourists, they're make you feel ashamed and embarraced if you do not give them enough tips..

  • Stayed: May 2013, traveled with family
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3  Thank cami_sime1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brisas Trinidad del Mar

Address: Peninsula Ancon, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Amenities:
Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style:
Ranked #11 of 11 Hotels in Trinidad
Price Range: $107 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brisas Trinidad del Mar 4*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brisas Trinidad Del Mar Hotel Trinidad
Brisas Hotel Trinidad
Brisas Resort All Inclusive Trinidad

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