We had made a booking with Ananda Tours to visit Waiheke Island, and do a winery tour. Right from the outset Brooke at Ananda Tours was helpful with my enquires and the booking. Her replies to my questions were prompt and I felt very comfortable booking with this company.
Unfortunately, however, we were unable to come to NZ due to a significant illness in our immediate family. Both Brooke and Jenny bent over backwards to refund all of our money (and onto another credit card due to the original one being stolen!)
This company was so friendly, so professional, and so caring. I would not hesitate to recommend them or to use them again if and when we do get back to NZ.
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