We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Unwelcoming with minimal atmosphere” 3 of 5 bubbles
Review of Spinnaker Restaurant - CLOSED

No photo provided
Got a photo?
Add it.
Spinnaker Restaurant
Cuisines: New Zealand, Seafood
Dining options: Late Night, Dinner, Lunch, Reservations, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Late Night, Dinner, Lunch, Reservations, Serves Alcohol, Waitstaff
Napier, New Zealand
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Unwelcoming with minimal atmosphere”
3 of 5 bubbles Reviewed April 19, 2013

Earlier this month,we booked for 7.30 and arrived on time. After waiting a couple of minutes, a middle aged blonde woman wearing glasses, ( I give this description for the owners benefit) came over and just stood there. I mentioned that we had a booking, she picked up menus and walked off to a reserved table. We followed and while we were standing by the table waiting to be seated, she spoke her only words to us which was to tell us " the fish of the day" and then walked off. 15 minutes later she exited the restaurant with a bottle of wine under her arm. A very pleasant young woman took over and gave us very good service. The food was ok but at the prices charged we felt it was overpriced. Wine was reasonably priced. I see from previous reviews that others have also had issues with waiting staff. My wife's dessert looked suspiciously like an Aunt Betty's Sticky Date pudding, although garnished very nicely.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
3 Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

52 reviews from our community

Visitor rating
    26
    13
    10
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
East Kilbride, United Kingdom
Level Contributor
35 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“The Spinnaker - what a find!”
4 of 5 bubbles Reviewed March 31, 2013

We came across the Spinnaker restaurant by chance. It is a little out of the town...but it is well worth the effort. In fact, in our case the effort was minimal because the owner/chef's mother came and picked us up from the motel and took us back again later. The food is delicious, professionally cooked and presented and the wine is reasonably priced (I'd recommend the Ned). We had Teriki, a local fish, and a ravioli with prawns, both cooked to perfection. It's not perfect; the decor is tired and the head waiter could have made a little more effort to welcome coustomers. But the view and the quality of the food more than compensated. Well worth a visit in a town not overly endowed with quality restaurants.

  • Visited March 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank bboyd254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Never on Sunday”
2 of 5 bubbles Reviewed March 19, 2013

We pre booked dinner for Sunday. On arrival we found that there was a Sunday special available (roast beef) However when no menu was offered we found that the chef was on a day off and no a la cart menu available. We were offered a pan fried fish dish as an alternative to the roast. A very disappointing experience

  • Visited March 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
3 Thank Foody_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kawerau, New Zealand
Level Contributor
99 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“great view, good food”
4 of 5 bubbles Reviewed January 27, 2013

While staying in the Waikawa Marina I enjoyed a number of breakfasts and dinners at Spinnaker.
The food was consistently good, and the view of the marina and sounds very relaxing, I am looking forward to my next trip.

  • Visited January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank amysmum578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
30 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“poor service, the view wasnt enough”
1 of 5 bubbles Reviewed January 21, 2013

We pre booked, yet were not provided with menus until the exact time so sat at our table for over 5 mins waiting = not welcomed for being prompt. Wine was ordered but brought back to someone else in the party to try = basic stuff. Two mains exactly the same were ordered (venison) so how could they be presented so differently both in content, the way presented and also one was on plate other a dish?! one was very hot the other lukewarm = poor. Also a rare steak (which was the first of our 4 mains to arrive) which was not cooked rare, there was no steak knife and when requested that staff member asked another to get it for us = further delay. When also pointed out it wasn't actually rare at all the staff members response did NOT include an apology - she simply asked "are you happy to eat it?" and was already walking away from the table = shocking. All our plates weren't cleared yet we were still brought the dessert blackboard, we had to ask for plates to be taken. We were all VERY disappointed with the service and the complacent attitude towards us or generally on that day.

  • Visited January 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank DMF_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Spinnaker Restaurant also viewed

Picton, Marlborough Region
 
Picton, Marlborough Region
Picton, Marlborough Region
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing