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“The trains let it down”
Review of Broadway Motel

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Broadway Motel
Ranked #3 of 16 Hotels in Picton
Certificate of Excellence
GreenLeadersSilver level
Christchurch, New Zealand
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The trains let it down”
Reviewed November 23, 2012

This is a perfectly suitable motel, but if you're a light sleeper, the trains will wake you up. Having read other reviews we thought, "it can't be that bad", but the trains run through the night and the level crossing behind the motel is quite noisy at night with the warning bells. Ear plugs were provided and the windows look double glazed, but no relief for us.

Very clean and good facilities despite this.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Edinburgh111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_H_1, Owner at Broadway Motel, responded to this review, November 25, 2012
KarynMc

I am very sorry to hear that your sleep was disturbed while you stayed at the Broadway Motel. This is not what we want and as you are aware we do go to great lengths to ensure all our guest have an enjoyable stay. Unfortunately you did not mention if you utilised the ear plugs, which are provided for anybody who may be a light sleeper. Another light sleeping guest found that the ear plugs resolved this issue for her, so we now make them available to all guests.

KarynMc, there is however one correction I must make regarding your comments. I checked with Kiwi Rail and they indicated that there are only two trains that travel at night in Picton, one at approx 11.30pm and another at 5.15am.

Again I apologize for you disturbance and if there is anything else we can do for you then, please let us know. Thank you again for staying at the Broadway Motel and we look forward to welcoming you back again in the future.

Henry Kersten
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Christchurch, New Zealand
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 16, 2012

We had a great overnight stay at Broadway Motel. The room was clean, the king-sized bed was comfortable and the location is great, within walking distance to town and just across the road from the Fresh Choice!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brimax_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawkesbury, New South Wales, Australia
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 11, 2012

Great location at the end of town, easy walk to everything. Room was very nice, spacious and clean. The owners are lovely, very pleasant. My mum called us from home in Australia while we were there and even she commented on how nice the man on reception was.
They recommended a great restaurant in town and some spectacular sight-seeing for our trip and were lovely people, very helpful.
Picton itself was a surprise, so pretty and a fun place to hang out for a couple of days.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Australia
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 20, 2012

We stayed at the Broadway at the beginning and end of our Queen Charlotte trek. The owners were extremely friendly, the rooms were clean, quiet and in very good condition. I would recommend this motel to anyone staying in Picton.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank camlbut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Levin
1 review
Reviewed October 12, 2012

My husband and I always stay at the Broadway Motel when we visit Picton, as since our first visit, it has always impressed us with excellent, friendly service and the rooms are always comfortable and clean.

On our visit last week, we went with family from overseas, and for the first time, we didn't take a vehicle, as we were only going as far as Picton, so we could go around the sounds to show off some of New Zealand's beautiful scenery!! I was worried about getting from the ferry terminal to the Broadway Motel when we arrived at 9.30pm, but I shouldn't have!! The Broadway Motel was so helpful and organised transport for our collection, and also for our departure.

Our overseas family was most impressed with the service and level of comfort all around.

We always recommend the Broadway Motel to friends travelling down South, and can't wait for another opportunity to get down to Picton again and stay!! :-)

Sheryl & Wayne T

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheryl and Wayn... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_H_1, Owner at Broadway Motel, responded to this review, October 14, 2012
Sheryl & Wayne T
Sheryl & Wayne – Thank you very much for the positive comments about Picton and the Broadway Motel. We really appreciate you taking the time to review our family business and we look forward to welcoming you back again in the future.

Henry & Donna Kersten
Owners Broadway Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2012

Stayed for two nights split over three days as I had a meeting in Wellington. It was no problem to leave the car in their car park for the time I was away. Arrived for the second night's stay after the 9.30pm ferry disembarked. I too agree with a previous review that it was a lovely touch to get to the motel room with lights and heating on. The staff were extremely friendly.

I have stayed in the Broadway a number of times since 2005 and although there seems to be much choice in Picton nowadays, I would not stay anywhere else. Highly recommended.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_H_1, Owner at Broadway Motel, responded to this review, October 14, 2012
Mark H

Thank you for the feedback and it’s great to here that you enjoy staying at the Broadway Motel. It’s great to hear that you felt welcome as this is something that is very important to us and we look forward to welcoming you back again.

Henry & Donna Kersten
Owners Broadway Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 5, 2012 via mobile

We only stayed one night, arriving late on the last ferry from Wellington. We had prebooked our accommodation at the Broadway Motel and were told that reception closed at 9pm and that there would be a message board to point us to our room if we arrived later than that. I was a tiny bit worried in case we turned up and it had been forgotten but there was a big whiteboard in the window with our name and an arrow pointing us to our unit. It was cold and rainy and I cannot emphasise enough how lovely it was to walk into a beautiful room with the heater and lamps on to welcome us. We stayed in a one bedroom unit so our children had their own beds. The motel was nicely appointed and absolutely immaculate and sooooo cosy. Donna (I hope I remembered the correct name) was very helpful with tips for our ongoing travel. Thank you for a lovely, if short stay. I would happily return.

Stayed September 2012, traveled with family
Helpful?
Thank verygenki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_H_1, Owner at Broadway Motel, responded to this review, October 14, 2012
Verygenki
Thank you for the Feedback and it’s great that you were warm and cosy in your one bedroom family unit. It is important to us that all our guests know what Picton has to offer and I hope that the information Donna gave, helped you take full advantage of all the great things that are on our doorstep.
Thank you again for taking the time to review our family business and we look forward to welcoming you back again in the future

Henry & Donna Kersten
Owners Broadway Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Broadway Motel

Property: Broadway Motel
Address: 113 High Street | Marlborough, Picton 7220, New Zealand
Location: New Zealand > South Island > Marlborough Region > Picton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Picton
#2 Luxury Hotel in Picton
#3 Family Hotel in Picton
#5 Romantic Hotel in Picton
#5 Business Hotel in Picton
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Broadway Motel 4.5*
Number of rooms: 18
Official Description (provided by the hotel):
Quality in the Heart of Picton. If you are expecting ... Central location, spacious / modern / clean units with air-conditioning, kitchen facilities, flat screen TVs, Sky TV, mains pressure showers, comfortable beds, free Wi-Fi, all within 700m of the Ferry Terminals and Train Station. Then the Broadway Motel is the place for you. With a Qualmark 4 Star Plus rating, for the last ten years, this puts us amongst Picton's Top rated motels & hotels. Being a family business it is very important to us that we provide excellent service and a clean, serviced room for you every time. So close to the supermarket, shops, restaurants and bars, all within 450m, - we are ideally situated in the heart of Picton. Quality accommodation, friendly service at an affordable price for your next stay in Picton. ... more   less 
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Also Known As:
Broadway Hotel Picton

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