We went down with friends and booked the studio units. The website advertised the accommodation as "luxurious". We were bitterly disappointed. For $170 a night per unit, the accommodation was sadly lacking. Basic motel accommodation is how we would rate it - worth more like $120 a night. They were clean. The setting was beautiful with magnificent views, and the gardens well kept and quite lovely. But everything about the cottage was basic right down to the toiletries e.g. one cake of soap which had to do shower and handbasin. We ordered their "yummy brekky tray" (their words) and again what was on offer could not be more basic. Akaroa is a beautiful place and we had gone down to celebrate our 36th wedding anniversary (which I advised at the time of booking). When we expressed our disappointment, the response we kept getting was that the honeymoon cottages are lovely. But we didn't stay in them so the relevance was bit lost on us! Also felt that when we expressed our disappointment they tried very hard to make out that we were most unusual as their feedback is always positive. They have since offered us a free night in better accommodation HOWEVER to travel to Akaroa from the North Island is an expensive business - this was an expensive weekend! So we are unlikely to get down there again in the near future.. And because of their attitude - would not return even for a free night. There are plenty of alternatives. The other couple we went with are in complete agreement with us. I just felt that the advertising of this property promised a lot more than is the reality, hence the disappointment. They do not live up to their website or brochure hype.
- Official Description (provided by the hotel):
- Akaroa Cottages is part of Heritage Hotels group (Heritage Hotels).We have recently upgraded most of our cottages with new curtains, carpet and paint with some new furnishings. Perfectly located just 1.5 kilometers from the historic and unique French settlement of Akaroa, this idyllic Heritage Collection resort offers luxurious self-contained accommodation in a truly magnificent setting. Capturing the charm of this special location, Akaroa Cottages are crafted from timber and stone and are surrounded by tranquil native bush. These Private spacious cottages are complemented by stunning views of the beautiful Akaroa Harbour and the undulating hills of Banks Peninsula. Most of the Cottages have Double Corner Spa baths, Log burners and Views and they are all privately set. We cater for groups, couples weddings and Families. ... more less
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