The first thing that struck me was how friendly the staff at Pier 21 were. Thanks for the confirmation booking call as I booked through wotif and to Rebekah for her warm handwritten welcome - it added a nice touch. Also thanks to the breakfast staff - Hands down the nicest pancake breakfast I've ever had! (Be careful with wotif as I had booked for 2 adults, 2 kids but the front office lady said the booking only showed for 2 adults.)
The hotel itself is in a good location - we chose it for its proximity to the Royal Show. Our 2brm ground floor apartment #9 was cosy and clean with a view of the pier and boats moored. The beds were large and comfy - my two toddlers slept soundly as did hubby and I.
A tiny thing where there is room for improvement is having a mini bar checklist with prices in order to check off items as they are consumed instead of having to rely on memory to tell the front office staff what was consumed. Also staff name badges would be good so I can know who to thank personally in reviews like this. Actually 1 more thing - not sure if this applies as my booking had only registered 2 adults but having a front door that also locks from the inside as my toddlers could have escaped by just turning the handle! Maybe other apartments have this safety feature?
We would definitely come back again!
- Official Description (provided by the hotel):
- Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivalled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Morrissey amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle and was recently awarded “Best Deluxe Accommodation” at the Western Australian Tourism Awards. ... more less
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- Also Known As:
- Pier 21 Apartment Fremantle