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“5 Star Service”

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Pier 21 Apartment Hotel
Ranked #4 of 8 Hotels in Fremantle
Certificate of Excellence
Miami, Florida
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“5 Star Service”
Reviewed February 28, 2012

We spent a total of 17 nights at Pier 21 and actually recommend to some of our other crew that needed a place to stay. We were in Fremantle rigging the Sea Shepherd Vessel Brigitte Bardot as part of the film crew for Whale Wars. Pier 21 offered us not only a great place to stay, but also an office space to work in and first class hospitality.
Pier 21 is tucked away on the Swan River, with convenience to Cottesloe Beach and downtown Fremantle.
Tim and his staff are professional, passionate and kind. He even came over to visit the boat! We needed a space to pack and sort gear and Tim helped us no questions asked.
Each morning we enjoyed a yummy breakfast cooked to order by Deo. He always greeted us with a smile and took pride in every item he made. The views of the river are lovely and each room we stayed in had a nice balcony to sit and enjoy the scenery on. We didn’t have much time to use the pool, but the area was clean. The gym was clean and always had water.
The rooms are luxurious with huge bathrooms, comfortable beds and a small kitchen area. We loved having a kitchen with a large fridge, so that we could cook when we wanted or keep things fresh. Wireless Internet is available and parking is free. I note this because parking in Fremantle is expensive!
Not only will we stay there again, but we can’t wait to get back.

P.S. Enjoy the black swans that will come say hello along the river’s edge!

  • Stayed January 2012, traveled on business
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Helpful?
1 Thank SharkyJillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2012

our stay early this month was relaxing, and a pleasant expereince.
Our room opened up onto the pool area. From the room we had a great view of teh river and surrounds.
We made full use of the facilities - tennis court, Gynasium, indoor pool and spa, outdoor pool. We invited friends over to join us around the pool and BBQ area.
the rooms were clean with cleaning staff very friendly and obliging. Bedding was quality, and for a business trip the room can be used as an office with excellent connectivity options for TV, WiFi and video.
would stay here again

Room Tip: rooms with river views. room 5 & 6 open up onto pool
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  • Stayed February 2012, traveled with friends
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Helpful?
2 Thank wayne c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret River Region, Australia
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 29, 2012

Pier 21 is BY FAR the best play to stay when in the Fremantle area . . . actually, we stay in the city about 6 times a year - usually at a four or five star hotel in the city centre somewhere. I don't think I'll ever go back to those small, non-inviting little hotel rooms again after staying at Pier 21!! Someone (with great taste) had put great effort & money into the whole place, from the refurbished rooms (5 star), to the stocking of the fridges (beautiful meals for sale in the freezer!), L'Occitane bathroom products, the views to die for (Marina & river outlooks) and right down to the brand new Nespresso coffee machine & milk frother in the the rooms! Top notch. Our price included a full breakfast which was cooked for us on order - best breakkie! And for me, the most important thing . . .. cleanliness. The first time in ages that I went into accomodation and didn't feel the need to wipe the 'grottiness' away. Yeah.

Room Tip: Ask for a River View.....get the cooked breakfast.
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  • Stayed January 2012, traveled as a couple
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Helpful?
3 Thank tukcanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bunbury, Australia
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 11, 2012

After reading the earlier reviews, we were a little concerned that we were going to be disappointed with our stay. Instead when we opened the door to our two room apartment we were so gobsmacked by the quality, with its gorgeous views, leather settee and huge flat screen tv. The hotel has recently been refurbished and the quality of the refurbishments is better than many five star hotels we have stayed in. It was better than our stay at Burswood and half the price. We had a beautiful night's sleep in lovely soft white linen and the towels were white and fluffy as well. Everything was spotlessly clean with all you needed by way of a compact kitchenette which had a full size fridge and dishwasher. The staff were friendly, keen to help and the breakfast was wonderful. It also has a pool, tennis court and barbeques. The barbeques have been upgraded and were spotlessly clean. Sitting on the large balcony watching the ferries and sailing boats go by was so theraputic. For couples make sure you ask for room 44 on the fourth floor. Brilliant! The only downside that we could see is that there is no restaurant or room service. It only has a breakfast room. The upside is that just across the bridge is the Left Bank Restaurant and Tavern where you can purchase a very good meal with wonderful views up the river. All in all....a five star experience.

Room Tip: Rooms 20, 30, 40 appeared to get less sun in the afternoon yet still had an awesome view of river...
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  • Stayed January 2012, traveled as a couple
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Helpful?
2 Thank brianreid2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed January 9, 2012

what is so enjoyable about this apartment is the "harbour" atmosphere and scenes. Its location made us feel as the owner of an apartment at the edge of the harbor and always ready to sail with the boat anchored off the screen close to home. But for those who on a vacation in summer, be wary of facing the cool breeze. I am very happy to use the convenience of a full kitchen equipments for cooking. The privacy and security is excellent. Very worthy for first timer in Australia. Do try the hot water pool at night, you'll get many friends.

  • Stayed October 2011, traveled with family
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Helpful?
6 Thank BeachBoys_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naracoorte, Australia
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 5, 2012

From the moment we arrived we were greeted by friendly staff. The apartment was 2 bedroom as I was travelling with my son. The apartment although not huge was large enough for us, with a kitchen dining and lounge area. There are varying size apartments and rooms - so depending on your budget and type of trip you can choose the best for you.. The balcony overlooking the Swan River was excellent for just chilling out after a day of sightseeing / shopping etc. It was very hot while we were there but the breeze from the river was enough to cool us down. There is also the pool (two infact) one outside and the other inside next to the gym. The pool was very welcome on the extremely hot days and I even saw a dolphin frollicking in the river - a highlight for me. The breakfast at the hotel was excellent and although we only had the continental it was enough to satisfy before the morning activites. You can order a cooked breakfast as well. There was plenty of parking which was included in the price. The first morning we walked into Fremantle which took about 1/2 hr strolling along the Swan - very pleasent. Great restaurants and shops in Freo. All in all I would definately stay here again.

  • Stayed December 2011, traveled with family
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Helpful?
3 Thank Jennyb57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier 21 Apartment Hotel

Property: Pier 21 Apartment Hotel
Address: 7-9 John St, Fremantle, Western Australia 6159, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Fremantle
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Fremantle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
Official Description (provided by the hotel):
Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivaled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Biology amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle. ... more   less 
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Also Known As:
Pier 21 Apartment Fremantle

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