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“Harbour Master”

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Esplanade Hotel Fremantle - by Rydges
Ranked #2 of 7 Hotels in Fremantle
wa
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Harbour Master”
5 of 5 bubbles Reviewed June 1, 2014 via mobile

We held our mum's 60th birthday party at the Harbour Master and we could not have picked a better venue. The start was hetic as we ran late but the staff assisted us to get it started on time. The service was of the highest quality and the food superb. We had some people that didn't show and the staff moved tables so that the party guests all sat together.I would highly recommend attending this venue this area is an asset to the hotel. Nothing was a bother even the three boisterous boys that were at the party. On the way home our mum stated that she felt the venue captured the essence of who she was. Also the champagne was lovely usually when you get a glass of champagne it is bitter tasting the champagne provided was gorgeous. The chefs are amazing the food was glorious we all ate way to much. I cant rave about this venue enough and we will definitely be back.

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
1 Thank bellavah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 4, 2014
It so good to see we were able to contribute to the success of the special event and that your mother enjoyed the venue and the service. The food is constantly being reviewed and we just launched a new menu to compliment the new al fresco space, which has been popular, particularly the new tapas style grazing plates and hanging chicken skewers! We try to please the patrons and answer the market needs and the more value we can offer, we feel the better our return customer numbers will be..hope we see you back with us again...

Regards

David Bornmann
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1,487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (421)
Date | Rating
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Tasmania
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

This was our first trip to WA in early May and we were so glad we chose to stay at the Esplanade Hotel. Great location so central to everything. Stayed for 7 nights in an internal room overlooking the pool. The bed was a little hard but a call to housekeeping and a doona was placed under the sheet which fixe that small problem.
All staff we encountered we friendly and helpful both at reception and the bar, We often sat at the outdoor table for an evening drink and a new outdoor area was being constructed while we were there.
Easy 10 minute walk to the train station or catch the free CAT bus from the stop across the street.
The only thing that possibly needs improving is the balcony overlooking the pool could do with a clean and paint, other than that I would highly recommend a stay here.

Room Tip: I would choose a room with a park view next time.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SandBTasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 4, 2014
Was nice to see you enjoyed the hotel and the location, we are in the process of changing over the hotel beds to new Rydges Dream beds, which get very favourable reviews from our guests, I have circulated your comments to the front office and HK team as they could have room moved you to one of the rooms that we have these news beds in..we are also mindful of the courtyard area needing a bit of work, we have completed the upgrade of the pool space, we are currently working on painting and fixing the walls and balconies in the area mentioned and will look 100% when completed..next time you return we will have some of these items resolved to ensure you have a more comfortable stay..

Regards

David Bornmann
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Brisbane, Australia
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

Very convenient location walking distance to restaurants and cafes

The staff at reception were very helpful and my room on the fourth floor overlooked the park and Ferris wheel

The conceige was really helpful for directions and gaining a cab
My only complaint would be the price of a steak coming from the East Coast I'm not acustome to paying $50 plus sides it seems to be a Perth issue

Room Tip: Fourth floor
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  • Stayed May 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 3, 2014
Good to see you enjoyed most aspects of your stay. The meat quality of the steaks depending on which cut you are referring to ie porterhouse on the bone and Wagu are not cheap cuts and personally having come from Melbourne I would expect to pay over $50 for these in any of the well know venues there - ie Rockpool and the Steak and Wine Grill.. Perth Restaurant prices again vary as they do in Melbourne, it would depend both on the venue and the cut you are ordering..good quality beef is not cheap. That being said we are revising the menu, although steaks and grill section will not differ to much degree, other tapas and cheaper variety meals will be available for patrons as well.

Regards

David Bornmann
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St. Moritz, Switzerland
Level Contributor
382 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

Owner and management have changed recently and upgrades to the rooms seem to have been made, however as it looks not all the rooms. We have been fortunate enough to be allocated a newly furbished room on the 4th floor with partial view to the park. The lower floors however go just to an internal wall. The rooms are nicely appointed and clean, however for a 4 1/2 star hotel as they mention to be, the value for money is not given. You hear bathroom noises, voices and water running from the upper floor as well as from the room next door and one of our rooms had a door not fitting and noise from the hallway came through rather loud. The hotel has fast and good complimentary WiFi, howevever extremly expensive extras as e.g. valet parking (they deny there is another option, however there are enough parking fields in the area, but you find that out only after accepting the valet). This was the only hotel in the whole three weeks of our journey charching for mineral water. They have a nice breakfast buffet, however (perhaps on purpose) a rather ugly coffee and next to it they offer to prepare you a freshly made espresso at a horrendous prize - well, as most of their guests seem to be there for conventions, they can probably spoil themselves and charge it to their company.
The hotel is ideally located, close to the restaurants on Fisherman Harbour, several breweries and the Espresso Strip, so we did not use their restaurant and bar services.
Reservation, check-in and check-out have been friendly and efficient, however days later we had to ask by mail to get our tax invoice - something even 3-star hotels delivered within minutes after check-out.
There are not a lot of hotel options in beautiful Fremantle and I think this hotels profits from this situation.

Room Tip: The newly furbished rooms on the upper levels are your best bet.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Engadiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 3, 2014
Appreciate the frank review of our hotel, we have been working on the improvements around the hotel since taking over 18 months ago, it was nice to see you appreciated the new WiFi, free to house guests and it's speed which is also equally important. The porters woudl normally advise of other options if asked, ie the car park across the road in the open is cheaper than our valet at $29, there is also Wilson's around the corner from the hotel that can be more expensive for 24hrs.. the issues faced with these are security and flexibility of access and the convenience of having your car parked and delivered to the front door. In the general gist of hotels with Valet, the price is quite reasonable and unfortunately due to the nature of the parking facility, self parking is unable to be offered in our carpark. As you note, mineral water is charged, we are looking at including espresso with customers paying the full buffet breakfast and may roll this out shortly.. There are a number of accommodation venues in and around Fremantle, particularly serviced style apartments we compete with, we certainly do not take if for granted about our size or location in the city and do our best to offer good value to our guests as well as superior service and facilities for them to enjoy.

Glad you enjoyed Fremantle and the restaurants etc nearby

Kind regards

David Bornmann
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Noosa, Australia
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

Stayed at the Esplanade hotel last week and had a very good experience. Dasni on reception checked us in and she was absolutely delightful. Got a room overlooking the park which was a good size with a very comfortable king bed. The hotel is in a great location and within walking distance to the restaurants and shops. Would definitely stay again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LPNOOSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 3, 2014
Thank you for your kind review of Dasni and the service experience, she is one of the team that gets commented on frequently due to her unique friendly and sincere nature, I am glad you enjoyed your stay and the time in Fremantle.

Kind regards

David Bornmann
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Somerset, United Kingdom
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

This hotel has obviously been fairly recently renovated and they have retained a nice small hotel feel to it while modernising well. Bed and bedding very comfortable, really great breakfast and a lovely location. I was here for a conference and the meeting spaces were good but I would also love to stay here if I came back to Fremantle with my family.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NickyFairweather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 3, 2014
Was nice to see you enjoyed your experience whilst here for a conference and your valued feedback as a Top Contributor in taking the time to share your impressions with other travelers, be great to have you back with your family so you can enjoy some of the other beautiful aspects of Fremantle you may have missed.

Kind regards

David Bornmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed May 27, 2014

My husband and I stayed for 3 nights in this hotel, and would recommend it highly. We stayed in a suite on the 5th floor, and loved its sense of space and privacy, far away from the public areas and any traffic noise. The bed was large and very comfortable, the bathroom spacious with twin basins and separate bath and shower. The breakfast buffet was exceptionally good, and we enjoyed many cappucinos and drinks in the bar area. All the attractions in Fremantle are within walking distance of the hotel, and the town itself is really friendly and interesting with its strong sense of history. If we find ourselves in the area again we wouldn't hesitate to return to the Esplanade Hotel.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scorpioprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review, June 3, 2014
Sounds like you had a fantastic time in Fremantle and why not? It's such a treasure of things to see and do you can certainly spend a weekend here and not do it all! Another good reason to return and take advantage of the specials, packages and other options we extend to our valued clients, keep your eyes out for a new package we are launching for winter, good for school holidays that will include a tram transfer and entry to the Fremantle Prison...

I hope you come back and stay with us again soon.

Regards

David Bornmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Esplanade Hotel Fremantle - by Rydges

Property: Esplanade Hotel Fremantle - by Rydges
Address: Cnr Marine Terrace & Essex Street, Fremantle, Western Australia 6160, Australia
Location: Australia > Western Australia > Greater Perth > Fremantle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Fremantle
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Esplanade Hotel Fremantle - by Rydges 4.5*
Number of rooms: 300
Official Description (provided by the hotel):
From the moment you arrive in the sweeping driveway of the Esplanade Hotel Fremantle you will feel the relaxation of being out of the hustle of a major CBD with the comfort of staying at a Rydges 4 1/2 star hotel. Holiday makers and business travellers alike will enjoy the comfortable accommodation with a variety of different styles to select from to meet your requirements. With balconies overlooking popular parklands, beautiful Fremantle or the resort pool, be pampered by selecting the two person spa as a special treat! During your stay you have full use of the resort-style leisure facilities. Take a dip in one of our two outdoor, heated swimming pools surrounded by tropical gardens, relax in one of three outdoor spas, there's also a sauna and fitness centre for your convenience. You'll be spoilt with two restaurants - the Atrium Garden Restaurant buffet and The Harbour Master featuring tapas, grill and local seafood - and two bars including Marine Lounge Bar and the Ball & Chain with craft beer on tap and great pub grub. The Esplanade Hotel - by Rydges is ideally located in the heart of cosmopolitan Fremantle within walking distance to famous markets, museums, art galleries, Fishing Boat Harbour, beaches, unique shops, nightlife, restaurants and bars. Awards: 2015 Management Team Award - Australian Hotels Association WA Awards Marketed Accommodation Hotel Award - Australian Hotels Association WA Awards 2015 & 2014 Excellence in Hospitality - Fremantle Business Awards 2014 Redeveloped Accommodation Hotel Award - Australian Hotels Association WA Awards ... more   less 
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Also Known As:
Esplanade Hotel Perth

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