I booked in February for three nights at this hotel in April. I booked through QANTAS and received a confirmation. When I emailed the hotel to say I'd be arriving very late, I was told they were holding no booking for me. They could only take me in for one night. QANTAS hotels assured me the email was sent; the hotel claims they never received it; I'll never know what really happened. But it was a nuisance having to find somewhere else for two nights (since nowhere had three nights) and to pack and move while attending a conference. Next time, I'm sticking with TripAdvisor!
The property was okay, but I'd booked a more expensive room because I wanted the kitchenette - specifically, a toaster. No toaster. They do have a microwave. The bed was fine, though it was too hot for a doona.
Liked: location – terrific; broadband, with cable in room; curtains, which met in the middle and stretched the distance.
Didn’t like: lack of toaster; only 2 glasses supplied; lighting poor (no light over the desk); no pen or paper; sliding door to bedroom was stuck; someone had left a watch in the drawer, so drawers had clearly not been checked; no blanket; noise from local construction at 7am.
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- Also Known As:
- The Bannister Suites Fremantle Hotel Fremantle