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Hotel Restaurant Schutzen
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Reviews (216)
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170 - 175 of 217 reviews
Reviewed December 25, 2008

Good location. Attentive staff, Excellent breakfast, Very comfortable beds and good room. We would be happy to come again.

  • Stayed: December 2008, traveled as a couple
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Thank RailTravellerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2008

My wife and I were looking for a hotel to spend the night in Interlaken. The hotels were expensive and not overly appealing. We went to Lauterbrunnen, and got a room at the Schutzen. The reception was warm, and we were given a room with a balcony that had a great view of the waterfall. We slept with the window open so we could be lulled to sleep from the sound of the water. The bed was comfortable, the bathroom suficient albeit small (great shower), and the breakfast was very enjoyable. Would we stay here if ever in the area? Most definitely yes, The staff made us feel welcome and the food at the hotel restaurant was good and reasonably priced. It was a great place to stay in expensive Switzerland!

  • Stayed: June 2008, traveled as a couple
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1  Thank jdmckay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2008

The receptionist did not know if there is or there is not a toilet in the room.
The bed was broken under my 75 kg twice. What would have happen if I dared to be 80 kg?
The hotel did not keep the reservation conditions on the website.

  • Stayed: July 2008, traveled as a couple
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1  Thank gabor98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berghotelier, Chef de Récéption at Hotel Restaurant Schutzen, responded to this reviewResponded November 23, 2008
Google Translation

It is a fact that our new receptionist did not know yet very well our hotel. That's our mistake and we learned from it to teach our staff better before they start their job at the front.
We check regularly all our beds and we buy each season some new beds. If something like a "broken bed" happens, it is important to tell us that immediately that we can fix it. We are very sorry about that.
Our reservations-conditions you find here: http://www.hotelschuetzen.com/fileadmin/user_upload/dokumente/Annullationsbedingungen.pdf We always work with them and they are also visible on the reception.

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Reviewed July 6, 2008

  • Stayed: July 2008, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berghotelier, Besitzer at Hotel Restaurant Schutzen, responded to this reviewResponded November 23, 2008
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Reviewed May 4, 2008

  • Stayed: May 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berghotelier, Besitzer at Hotel Restaurant Schutzen, responded to this reviewResponded November 23, 2008
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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