This is supposed to be one of the top hotels in the High Tatra region but we left feeling very disappointed.
We unfortunately fell for the special package: half board and the children stay for free in the same room at 140 euros per night. This had to be paid upfront when we booked - no such thing as keeping the cc details for the reservation.
We've usually been lucky with half-board but in this case the food was very bad (just like described in the previous review). It had no taste, was mass produced and certainly not the food of a top quality hotel- more like a hostel. Breakfast was ok but nothing special, we experienced a lot better in other hotels in Slovakia and Poland.
The hotel is located high above the village, a stiff walk if you don't have a car although there is a shuttle bus which costs 2 Euros per trip.
Then the decoration. The central lobby has some of the old grandeur of a 100 years old hotel but as soon as you got into one of the extremely long corridors one had to think of the movie called The Shining. The furniture looked tired and certainly lacked class and the lighting was gloomy.
The room was decorated in a style that could be called mid-nineties it certainly lacked a modern touch. The bathroom was very small with a hand shower(!), not even a proper wall mounted shower.
The spa was alright - it least it looked new but only if it wasn't too crowded.
My other main complaint was the service at the reception desk. We met a number of people travelling around the Tatras who used the Tatra card which gives you free travel and discounted entry in the area. When we checked the leaflet it mentioned that the Praha was also part of the scheme. However we received nothing when we checked in. When I questioned this at reception they first said it wasn't part of our package. I pointed out that the leaflet doesn't mention any package but they then claimed this was only written in Slovakian. I checked this later with a Slovakian and he said it didn't mention anything of the sort.
Other cheaper hotel offer this card why is the Praha being difficult about this.
All in all very disappointing, luckily we only stayed for 2 nights.
- Official Description (provided by the hotel):
- Remarkable architectonic building - Grand Mountain Spa - near the resort Tatranská Lomnica Grandhotel Praha**** is located at the foot of the Lomnický Peak in the town of Tatranská Lomnica, in the heart of the High Tatras. It’s grand opening took place as far back as 1905. The hotel has a rich tradition, stylish interior, and unique cuisine.This 4 stars jewel provides 125 rooms and suites, surroundings of the top Tatras resort- ideal destination in winter as well as in summer, special care for families, place for ideal relaxation not only in luxurious interiors of the hotel but also in relaxation zone. Even the most demanding clients will be captured by the latest news and additions - luxurious Grand Mountain Spa, new rooms and mountain suites, some with fireplaces.Grandhotel Praha**** is the perfect place for relaxation and rejuvenation. The tradition of local climatic spas together with healing effects of the Tatra nature have been the main inspiration for the new Grand Mountain Spa, opened in 2012.Impressive outdoor and indoor facilities, pools, saunas, whirlpools, and relaxation rooms are supplemented by luxurious treatments. The highlight of the spa is the only outdoor heated infinity pool in the area with breathtaking views on the valley and mountain peaks. ... more less
- Reservation Options:
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- Also Known As:
- Grandhotel Praha Hotel Vysoke Tatry
- Grandhotel Praha Slovakia/Vysoke Tatry