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Reviewed June 18, 2014

First of all - perfect location, amazing view from hotel, near is small old church. Rooms are really big and comfortable. Clean service works good. It would be good them to refresh bath. Hotel has big swimming pool and spa zone. Gym is also available but too small as for me. Breakfasts were tasty, we also tried supper for additional payment - 15 euro per person. We had a standard room, but very spacious and comfortable, bathrobes, which is convenient for spa. Staff polite and nice.

Date of stay: April 2014
  • Trip type: Traveled as a couple
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Thank Tetiana B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marek K, General Manager at Grand Hotel Stary Smokovec, responded to this reviewResponded June 27, 2014

Dear Mrs. Tetiana B.,

Thank you for your feedback. I hope that your stay with us met your needs and you had a great time. I believe that our location helped you to enjoy High Tatras much more. And I can agree with you that our rooms are very spacious than you would expect, which starts from our standard rooms. The LUX category and suites offer also a balcony - a perfect way to enjoy your stay with breathtaking view.

I hope we can welcome you during this summer season again.

Sincerely Yours,

Marek Koumal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

It has been our seventh time visit. We don't want to compare each visit but this was first time with our baby. We expected high standards as usual. There was everething perfect as usual but what surprised us this time how babyfriendly the hotel and it's staff were. We'll certainly come back next year and we recommend this hotel to everyone who loves pure nature, fresh air in combination with luxury.

Date of stay: June 2014
Trip type: Traveled with family
1  Thank Martin_Jurik
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marek K, General Manager at Grand Hotel Stary Smokovec, responded to this reviewResponded June 27, 2014

Dear Mrs. Irenicus79,

Thank you for sharing your feedback for your recent stay at our Grandhotel Stary Smokovec in High Tatras. It is great to hear that even with your baby your stay was superb with the same high service you did expect. We try our best that every of our guests will get highest possible service.

We are looking forward to welcome you again.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed June 14, 2014

Great old style hotel that brings you right into the atmosphere of an old times but in 21st century. Perfect services, nice stuff, cosy rooms. Every day brings pleasant event or surprises. We enjoyed evening opera concert with panorama of High Tatras just behind. We absolutely loved express lunch - what a great idea to bring three courses lunch in 15 minutes. We even got it in 13 during the busy wedding day in the hotel! We fully recomend this hotel for stay in High Tatras and we will definitely come back.

Date of stay: June 2014
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Thank Silvusa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marek K, General Manager at Grand Hotel Stary Smokovec, responded to this reviewResponded June 15, 2014

Dear Mrs. Silvusa,

Thank you very much for your great feedback. I'm glad to hear you had perfect experience with our hotel, my colleagues, services and gastronomy.
Also great to hear you enjoyed the express lunch - we guarantee that you will get the three courses at once in 15 minutes or less.
And the evening opera concert - we're planning to have more during the summer - I'm looking forward to welcome you at our Grandhotel.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed June 10, 2014

This Hotel is GREAT. Friendly people, very good service, indoor swimming pool (with no people early in the morning), buffet breakfast with a great choice, big clean rooms with a nice view...
That is what I expect from the hotels. That was a great time there (4 days).

Date of stay: May 2014
  • Trip type: Traveled on business
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Thank Cut121
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marek K, General Manager at Grand Hotel Stary Smokovec, responded to this reviewResponded June 15, 2014

Dear Cut121,

As General Manager of Grandhotel in Stary Smokovec I would like to thank you for sharing your feedback with Tripadvisor community.

It is great to hear you had so great experience during your 4 day stay. I hope, that in short future we will be able to welcome you at least once again this summer.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed June 4, 2014

We had a very nice experience staying at this hotel. Excellent service (including an English-speaking staff) and great ambiance. It's the perfect spot to base for hiking or other activities in this beautiful location. Some people mention it is "worn" - I would say it looks inviting and comfortable, from another time period altogether.

Our room was terrific, other than being a little close to the outside terrace for the late-night crowd, but closing the windows closed them out as well. The food was very good for both breakfast and dinner (half board). I'd happily stay there again if I get the chance!

Note: There is no internet / wifi available in the rooms. Just in the common areas downstairs.

Date of stay: May 2014
  • Trip type: Traveled as a couple
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Thank nobodyspecial17
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marek K, General Manager at Grand Hotel Stary Smokovec, responded to this reviewResponded June 15, 2014

Dear Tinger17,

thank you very much for sharing your wonderful feedback. I'm happy to hear that during your stay there you had only great experience with our hotel, services and gastronomy.

Hopefully you will be able to visit us during this summer. We prepared some new activities we didn't have last year such as tandem bike, croquet etc.

Have a wonderful day,

Sincerely Yours,

Marek Koumal
General Manager

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