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Reviewed September 10, 2019

I return to this hotel again and again because of its unique situation and great facilities. A short boat trip from directly outside the hotel leads you to wonderful wide sandy beaches, never crowded and always clean.

Room tip: Ask for a kettle and it is provided free of charge.
Date of stay: August 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank janesB5389ZI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, General Manager at Vila Gale Albacora, responded to this reviewResponded 3 weeks ago

Dear Mrs. Jane,

We thank you for having taken the time to fill out our questionary with your comments about your stay at the Eco-Hotel Vila Galé Albacora.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations.

We hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival.

With sincere regards,


Lígia Jerónimo
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2019 via mobile

Lovely location and great common areas. The pool area is great, especially for families with young children.
Rooms are OK, nothing to write home about with cheap uncomfortable beds.
There was however beach sand in the bed and floor , so not sure if they were changed.
What really ruined it all for me was the restaurant and bar staff who are young and inexperienced, making really easy things extremely complicated and time consuming.
Very unfriendly and in need of a lot of training.
Definitely over priced for what it is. Food was OK, definitely not worth what we were charged though .
All in all, not a pleasant experience and we will not be back unless we are told that management has changed and service has been improved.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank 192kaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, General Manager at Vila Gale Albacora, responded to this reviewResponded August 18, 2019

Dear Mr. or Mrs. Kaz

We thank you for having taken the time to fill out our questionary with your comments about your stay at the Eco-Hotel Vila Gal,é Albacora. We welcome all your comments and suggestions, they deserve our best attention.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels.

We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival.

With sincere regards,


Lígia Jerónimo
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2019 via mobile

Nice set up, close to the beach but very poor service, staff inexperienced and rude not helpful at all. Sea sand all over the floor and bed in the room, not a nice experience for the price! Would not recommend.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank cristinagI7301ZU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, General Manager at Vila Gale Albacora, responded to this reviewResponded August 18, 2019

Dear Mrs. Cristina,

We thank you for having taken the time to fill out our questionary with your comments about your stay at the Eco-Hotel Vila Galé Albacora. We welcome all your comments and suggestions, they deserve our best attention.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels.

We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival.

With sincere regards,


Lígia Jerónimo
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019

This was our second visit ti Vila Gale Albacora. The reception staff were very helpful letting us check in a little early. It was our 25th wedding anniversary the day we arrived and we had a bottle of bubbly waiting in our room after dinner which was lovely.
Very nice rooms, we had a river view room. Worth paying a bit more for.
We also used the spa this time which was very nice and not at all busy.
Took the boat to the beach a few times it's just €3 each.
The only negative is more bad luck than anything,but we went on the dolphin trip again and again we saw nothing but a few birds. Bit of a shame as it was a big Birthday for me while we were there and seeing dolphins would've been nice.
We would definitely return to this Hotel staff lovely, food very good and just lovely surroundings.

Room tip: Ask for a kettle in your room, reception are more than happy to help.
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank _antonyandfiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, General Manager at Vila Gale Albacora, responded to this reviewResponded August 13, 2019

Dear Mr. Antony and Mrs. Fiona,

We thank you for having taken the time to fill out our questionary with your comments about your stay at the Eco-Hotel Vila Galé Albacora. We welcome all your comments and suggestions, they deserve our best attention.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels.

We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival.

With sincere regards,


Lígia Jerónimo
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2019

I booked this last minute as a treat for my Boyfriend's job promotion. Chris our Brazilian receptionist was amazing, he was great in ensuring we knew all the important intel.. Such as Spa treats ..Customer cocktail party and all you need to know for a great break... The Hotel is charming and very romantic. However apart Chris and his friendly attitude... I found the rest of the staff, either very corporate or just not interested... We waited at least ten minutes at the bar for a drink, while the 3 bar staff all stared blankly at a receipt... When on holiday I want the staff to create a friendly and chilled out atmosphere. .. Not as if I am checking out after a business meeting. Also this hotel is free for kids.. so if you haven't got any you may find yourself surrounded by everyone else's.

Room tip: Ask ! For an upgrade or sea view...
Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Sarahmorgan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, General Manager at Vila Gale Albacora, responded to this reviewResponded July 26, 2019

Dear Mrs Sarah Morgan.,

We thank you for having taken the time to fill out our questionary with your comments about your stay at the Eco-Hotel Vila Galé Albacora. We welcome all your comments and suggestions, they deserve our best attention.

Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels.

We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival.

With sincere regards,


Lígia Jerónimo
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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