My fiance and I arrived in Pusynas hotel at the end of January. Overall impression of the hotel once you walk in is good, reception and restaurant seem like a good place. However, once we walked in our room we left somewhat shocked. Room was tiny, worn out, walls had cracks all over, but the worst was the feeling how awfully cold it was inside. We went downstairs willing to pay extra for upgrading our room, however receptionist with stoney and not very pleasant face expression replied they had no rooms available. We walked out to search for other accommodation elsewhere. Upon our return we were told that one room suddenly became available, however it was just the same as ours, maybe 2 inches bigger in size, but same terribly cold and not cosy. When i commented on the temperature, receptionist told that the hotel was built in the 70s...Excuse me? Most of hotels in Druskininkai were build then however have been renovated since, that is clearly no excuse for me when the temperature outside reaches -20 and inside is no more than +14. I have got to say for service they provide and room quality the price could have been much less, but it isn't, it costs just the same as other hotels near by (Credo for example where we ended up staying) and that is well over rated.
We are glad receiving the refund and not staying in that hotel. Never again.
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