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Traveler rating
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Reviewed April 12, 2019

Although this hotel is reasonably priced, the noise was unacceptable. I was woken up at 2am on my first night by drunk guests returning, was told the next morning by hotel staff that there had been a number of complaints and was offered free use of spa facilities but I hadn't bought the right clothes for this. No alternative offered. Even though I moved rooms the walls were so thin I could hear guests in next room talking and playing music until 4am. Disappointing.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank paulhenry1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anželika M, Manager at Wellton Riga Hotel & Spa, responded to this reviewResponded 5 weeks ago

Dear paulhenry1,
Thank you for choosing our Wellton Riga Hotel & Spa for your stay and for your feedback!
Please accept our sincere apologies for the inconvenience caused during the stay.
Sleep quality of our guests is very important for us and we can assure you that we are doing our best to provide the quality of service and comfort.

Please accept our apologies once again and we hope that it will not prevent you from staying with us again.

With kind regards,
Anzelika Mazeika,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2019

Lovely hotel! Staff are very friendly and helpful. Room was immaculate with everything you need. Spa not very big but gown and slippers provided and a nice way to relax after a day exploring. Lots of choice for breakfast and a lovely little spa! Bus stop arriving from the airport is just over the road so very convenient- luggage storage available.

Date of stay: March 2019
Thank 1997ajs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anželika M, Manager at Wellton Riga Hotel & Spa, responded to this reviewResponded April 11, 2019

Dear 1997ajs,
Thank you for your recent stay at the Wellton Riga Hotel and SPA and your comments!
We highly appreciate every guest comment and recommendation regarding provided service and our product in general.
We are very pleased to read your kind words regarding our service and our facilities as well.

We will be glad to welcome you in Rixwell and Wellton Hotels!

Sincerely,
Hotel Director
Anzelika Mazeika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019

We stayed there for one night.

The price was excellent when considering Riga's prices.

The rooms were clean, quite luxurious (for a standard room), fairly spacious and comfortable.

Service excellent.

Was not too impressed with the SPA, but it wasn't bad either.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LaurynasG15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anželika M, Управляющий at Wellton Riga Hotel & Spa, responded to this reviewResponded April 10, 2019

Dear LaurynasG15,
Thank you for your recent stay at the Wellton Riga Hotel and SPA and your comments!
Thank you for sharing your experience with us and for all of your positive comments, we are trying our best to make our guest’s stay as pleasant as possible.
We have shared your compliments to the team and I am sure it will serve as a great encouragement to all of us to continue to deliver service excellence to our guests.

Looking forward to welcome you again in Wellton Riga Hotel & SPA!

With kind regards,
Anzelika Mazeika,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2019 via mobile

Large rooms with comfortable beds. The bathroom is modern with a big shower. All hygienic articles are included. A very good breakfest. The swimmingpool and jacuzzi could have been a bit warmer.
When I got back from dinnner the last night, the hotel had given me champagne, chocolate and birthday card. Pure class!!
The hotel is located perfect. Everything of interest is nearby, and by walking distance.
I will use this hotel next time I’m in Riga.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank TravelingEivind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anželika M, Управляющий at Wellton Riga Hotel & Spa, responded to this reviewResponded April 10, 2019

Dear TravelingEivind,
Thank you for choosing Wellton Riga Hotel & Spa as your place to stay in Riga.
Every guests opinion is important for us and your comments are really appreciated.
We are glad that you enjoyed the hotel and our services and appreciate you sharing your comments.
Thank you once again for your feedback.

Looking forward to welcome you in Wellton Riga Hotel & SPA.

Best regards,
Hotel Director
Anzelika Mazeika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2019

We stayed for 2 nights at the end of our trip the staff are very helpful and the hotel is exactly as described the facilities were excellent we will be back of that we are sure we wish we had longer this time

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dream23165437730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anželika M, Управляющий at Wellton Riga Hotel & Spa, responded to this reviewResponded April 10, 2019

Dear Dream23165437730,
Thank you for choosing Wellton Riga Hotel & Spa for your stay in Riga and for taking your time to leave a review about our hotel!
We are glad that you enjoyed the hotel and appreciate you sharing your comments.
Looking forward to welcome you again in Wellton Riga Hotel & SPA!

Best regards,
Hotel Director
Anzelika Mazeika

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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