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“Great stay in a brand new hotel”

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Mercure Riga Centre
Ranked #21 of 109 Hotels in Riga
Certificate of Excellence
Geneva, Switzerland
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Great stay in a brand new hotel”
4 of 5 bubbles Reviewed August 19, 2014 via mobile

I stayed in the hotel a couple of days after it first opened. Despite some minor coordination problems I noticed, the hotel was an excellent value for money. As an accor gold member I got upgraded to a very comfortable corner suite, got an early check in as well as a late check out and a welcoming drink. This hotel would be my first choice for future stays in Riga.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickthegreek21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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597 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Cyprus
Level Contributor
249 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed August 18, 2014 via mobile

New hotel, nicely designed and clean. Except the reception and cleaners the rest of the staff are indifferent and unorganized specially the breakfast waiters. Avoid breakfast after 9:30am, messy and almost nothing left with staff unwilling to help or attend to guests. The parking must be avoided at all costs, too expensive. As for the rooms, even the standard rooms are nice and modern with good bathroom and showers. Wifi is great overall the place and internet tv lets you watch youtube videos with no interruptions. We surprisingly received the gift of another guest by the concierge by mistake. Awkward situation for the other guest. The hotel is great for now as its brand new, but you can feel its on the road of deteriorating already and losing its 4 star charm within the next year if not months.

Stayed August 2014, traveled as a couple
Helpful?
Thank Sevago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 17, 2014

I have always wanted to go to Riga & I am a fan of Accor Hotels, so when I got the chance of reasonably priced flights to Riga from my home airport (Aberdeen) and found there was a new Mercure there, hubby & I went for 3 nights. The Hotel was everything I expected from a Mercure. from the time we checked in to the time we left staff were very helpful & nothing was too much trouble. Rooms were spacious. Breakfast was good. There was plenty choice, however on a personal note I would have preferred more cold meat choices instead of fish. That aside our breakfast kept us going all day. The price of drinks in the bar were also very reasonable & there was a good choice. To sum up, this hotel was exceptionally good for the price paid & I would have no hesitation in recommending this hotel to anyone coming to Riga.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank sportygirl1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureRigaCentre, General Manager at Mercure Riga Centre, responded to this review, August 17, 2014
Dear sportygirl1212,

Thank you so much for your lovely comments following your stay with us here at Mercure Riga Centre. I am delighted you to hear you had a chance to visit Riga and that you were happy with service provided. Your loyalty is much appreciated. We will re-look at cold breakfast selection with our Chef.

Thanks again for your kind feedback and I do hope we will have the chance to welcome you back in Riga in the near future.

Aigars Gerhards

General Manager
Mercure Riga Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Level Contributor
456 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed August 16, 2014

I was there the week that Hotel opened and had some serious problems,,, I wrote a bad review and after answer from Hotel had the chance of trying again. It seems that mistakes we all made and in this Hotel they corrected and improved everything I was not happy with.
I guess it is fair from my side to re write my review and give them the rating they deserve (I had to wait 3 months from my first review, trip advisor rules, but didnt forget to correct it). I travel for work quite much in Latvia and quality-price I would say it is at this point the best place to be. Near center and very convenient for both family or business trips.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Armando_74a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Level Contributor
99 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed August 12, 2014

The hotel is new and after reading the reviews at Tripadvisor I was prepared to mediocrity in everything, but the rate was lucrative and we booked 2 rooms for our family. Above expectations! Aircon was OK despite heat outside, beds were comfortable, staff was helpful, despite the quite intolerance towards Russians in Latvia (completely understandable from the history). Only TV remote control did not work in one room, but it did not spoil our plans.
The only really mediocre thing is breakfast, I did not like it in every detail, from design of the canteen till the way they clean the table after you. There is place to improve.
One nice extra is a location, it is close to Opera, to shopping mall, to Old Riga.

  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank AndreySt_Pete15-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed August 11, 2014 via mobile

Nice rooms, good breakfast, good location near the railway station where you can get the train to Yurmala, friendly and polite staff. Absolutely fits in expectations of 4**** hotel. I arrived early morning and they gave me a room without any extra money. Very good offer for these money.

Stayed August 2014, traveled solo
Helpful?
Thank Julia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Riga Centre

Property: Mercure Riga Centre
Address: Elizabetes iela 101, Riga 1050, Latvia
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 109 Hotels in Riga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Riga Centre 4*
Number of rooms: 143
Official Description (provided by the hotel):
A brand new hotel located in the very heart of the historic Riga and housed in a beatiful 1901 Art Nouveau building, Mercure Riga Centre is 400 metres from the Old Town and next to the Riga Train Station. This 4-star designer hotel offers air-conditioned accommodation with free access to a fitness centre.The elegant rooms at Mercure Riga Centre will provide you with an LED FHD TV. The spacious private bathrooms also come with a hairdryer and free toiletries. Extras include a minibar. Privilege rooms come with slippers and bathrobes, 40” TV and Nespresso machines.Guests of Mercure Riga Centre can relax in the on-site spa centre, which is perfect for body and mind regeneration. Our guests can relax while enjoying various treatments and facilities including massages, whirlpool, sauna and Turkish bath.They are also welcome to dine at the hotel restaurant, which will offer grand new concept by using open kitchen "teppan", as well as unique chance for customers to follow up the ice cream making process and of course taste it afterwards. Fresh pasta and exquisite wine card with selected wines. Summer terrace will be available as well.Lobby Bar located on the first floor of the hotel will be a perfect venue for informal business meetings and convivial evenings.Mercure Riga Centre is 13 km from the Riga International Airport. The hotel is within a walking distance to the city’s main sights, such as the Freedom Monument or the Dome Square. Outstanding interior design, proximity to the landmarks of the old town along with great business and leisure facilities guarantee a comfortable stay for all the guests visiting Riga for recreation or professional purposes. ... more   less 
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