We had lunch at the Gutenbergs Restaurant with our two children. The food is excellent, as is the view on the roof terrace. The lunch could have been perfect if it wasn't for the masses of bees on the terrace - it was rather unpleasant and we could not finish our lunch. Staff was not helpful at all, and reacted rather indifferent. Coming back down in the lobby we had difficulties carrying the stroller of our child down the stairs. We asked at the reception if there was a lift - but unfortunately there isn't (at least 10 steep chairs to enter from the street to the reception!), so I said:"I wonder how people in a wheelchair can enter in this hotel?" The ironic answer was:"Actually they don't."
Absolutely unprofessional and disappointing.
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- Also Known As:
- Gutenbergs Hotel Riga