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“maritim hotel name but not the quality....” 2 of 5 bubbles
Review of Bellevue Park Hotel Riga

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Bellevue Park Hotel Riga
Ranked #19 of 109 Hotels in Riga
Certificate of Excellence
Munich, Germany
Level Contributor
405 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“maritim hotel name but not the quality....”
2 of 5 bubbles Reviewed June 10, 2013

We booked the Maritim Park Hotel in Riga because we were invited to a Maritim Hotel Information evening. They were informing their good customers that some of their hotels have been renovated or newly opened. we have been in the Maritim Hotels in Magdeburg, Dresden, Fulda, Wurzburg, Germany. All of them were outstanding. From checking in at the reception greeting to the last day. We were pleased with the rooms, breakfast, dinner, service, and the checking out day.

In Riga the Maritim Hotel has the name but NOT the Quality expected. We were picked up with the shuttle bus serviced by the Hotel. When we arrived the receptionist at the desk had not even said "good morning" nor "did you have a good trip?" Something we have not experienced anywhere else as yet in a Maritim Hotel. Oh, by the way in case you do not know, the Maritim Hotel is a 4 star german chain hotel. My husband was neither greeted as dr......nor mr.... NO NAME was mentioned. Through our entire stay while passing by the receptionist....no smile....NADA!

THE ROOM...we had reserved was a superior double room. At the information evening we were told and they presented pictures of a RENOVATED hotel and rooms. well, we were very interested. then, we looked into the Internet and saw that they had very nice Pictures put in from the management. Our room was roomy but NOT at all like what we had expected from the pictures presented nor from this type of hotel. The style was still from the days when this was a Russian run hotel. From the wallpaper to the furniture. The bathroom was simple and not as in the pictures shown. I had no lamp on my night table. Barely decorated was the room. Okay, they left a bowl of fruits on the table. The curtains needed a little more material so that it darkens and that the morning sun does not peak through the sides.

The next day after we came back from breakfast and every day after that (we stayed 5 nights) the room had NOT been vacuumed neither in the bedroom area nor in the bathroom. How do i know this??? I saw my dark hair all over. They might had thought that because the bathroom had a speckled floor one does not see it. yeah, right. The towels were left UNDONE, hung the same way i left them after i used them. The small deco bed cover was never put back on after the beds were done. Ah, I must say that at least the bed and mattress seemed very new and yes...the floors seemed to have been cleaned at least when we first came in. phew! In Addition the used beer glass and can was not taken away from the night table.

Around the sink it was NOT cleaned. Only the sink itself. And, the shampoos etc., were not replaced only on demand. Although they had seen the empty little bottles. I did take pictures but unfortunately I am not the technical person which can attach the pictures onto this remark.

Also the mini bar was not refilled . Had to request it to be refilled. THANK YOU Mr. Richards for your understanding and sending the waiter immediately to the room.

The breakfast room was new. Also the bar and lounge area. All well and fine but my room was more important after a long day on tour. The breakfast buffet is okay. As i asked the young waitress if i could have an omelet she insisted on me eating the dry, wattery scrambled eggs. Obviously, she did not know what an omelet is. Super! Never EXPERIENCED THIS AT ANY OTHER MARITIM HOTEL. I said to her that i would be here 5 days and wanted something else. The omelet came tasting as if they took some of those scrambled eggs and added the ham, onions, peppers and cheese which i had told the waitress the ingredients anyway. Terrible...disappointed in the cook. From that day on i ate fried eggs. Can´t kill those. The Service was poor. The "young waiters and waitresses" have in my opinion not been trained to Service in this hotel. Or rather a hotel named MARTIM HOTEL. The plates were piling up on the table. And one has to go and get their own coffee or tea. No one is served. One morning we were put in a conference room for breakfast and there was pure CHAOS! No eating utensils were replaced and more.

The Bar. Good. The young lady who was there most of the time...great!

What was positive....hmm....the tram outside in front took us in to the Center of the City for only 0.5 lats per person one way. It came every 5 minutes. Was very good and ran until around 11 pm.

Mr. Richards at the reception desk had tried to help us check in our flight through the Internet with all his means but was not able because he also learned then that the Baltic Airline desk closed at 10 pm. THANK YOU ANYWAY, you were the only helpful, friendly person.


I wrote to the Lady we met at the Information evening in Munich on the second day appealing for her help....never heard from her again. Thank you!

I have to sum this up. All in all Riga itself is worth visiting and there are several Radisson Blu Hotels in the area which at least look new and nice. I must say that i do not understand some of the comments i have read regarding this Maritim Riga Hotel unless they are travellers who think it was so great because they have not really experienced better Hotels or the other Martim Hotels in Germany. In one comment regarding this hotel written from another traveller the hotel Manager wrote back stating that the Quality there in Riga...so quasi...a 4 star is a 3 star Quality was his example. No, I do not agree with this statement. You Do Not put a BMW Emblem on a car in Riga...sell it and service it there like a cheap car. It should not lose ist Quality. It HAS TO function like a BMW. This is as always our opinion and an honest opinion. Believe me.....

Room Tip: Don´t go by the pictures the management puts in the Internet. This time unfortunately i did not ask...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hirlsa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda_Maritim, Guest Relations Manager at Bellevue Park Hotel Riga, responded to this review, June 12, 2013
I am very sorry to hear about your recent stay at our hotel.
I would like to start with my apologies that I was not there when you arrived at our hotel to welcome you and give you more personnel touch, but I was on two days training, therefore I asked to great you with fruit basket in the room.

Please note that your review did not go unnoticed and we discussed it during management meeting!

There are some things that I would like to clarify,
1. Rooms
In year 2013 we renovated all 180 Standard rooms and only 4 Apartments that we even do not mention anywhere to not mislead clients. All information about rooms you can find on our official website, that is the only trustful source in the internet.
2. Towels
We are environmentally friendly hotel. In the bathroom are signs that says that guest is able to tell us do they want their towels to be changed. If guest leaves it hanging that means that he wants to use it again. If towel is left on floor it means guest want it to be changed.
3. You wrote
QUOTE
I wrote to the Lady we met at the Information evening in Munich on the second day appealing for her help....never heard from her again. Thank you!
UNQUOTE
Were did you wrote to me since I didn't received any email from you after we have settled shuttle service? As I would be there for you!

Thank you for your honesty and I really hope that all those things did not ruin your trip to Riga and you went back home with a lots of good impressions. We really are doing our best to serve to clients and we are taking your review very seriously and actions will be taken.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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844 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
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English first
Melbourne, Australia
Level Contributor
182 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

We stayed here for three nights and we would stay here again if we came to Riga. It is a few minutes from the old town centre by tram. The tram stops are opposite the hotel. The hotel ambience gains from being out of the old centre without the associated hustle and bustle but is within a few minutes walk from a suburban centre with lovely cafes and restaurants.
The staff were efficient and responsive.
Breakfasts were excellent. A wide selection each morning
The room did have, what we find irritating, two single duvets and no other option for lighter bed coverings; otherwise the bed was fine. The room could have had more storage space for two people but it was adequate for a few days.
Very little English language TV, if you like that sort of thing. The TV choice seems to include an "adults only" channel which we were surprised about.

Room Tip: Try a top floor for some interesting views,
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank In60s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavia, Italy
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed May 31, 2013

I stayed in a double superior room, single occupancy. These rooms are located at upper floors, with nice view on the town. Room was really comfortable, with a very nice and large balcony on Uzvaras Parks. Breakfast can be crowded sometimes as the hotel hosts coach groups but the quality, taking also into consideration the price, is good.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Manu_pavia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda_Maritim, Guest Relations Manager at Bellevue Park Hotel Riga, responded to this review, June 12, 2013
Thank you for your nice words and hope to see you again when you are visiting Riga!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 28, 2013

Thank you for excellent holiday! The hotel was very nice and cosy. We were very impressed with the size of our rooms.The view from the window is nice. Staff ir very friendly and helpfull. Breakfast was very good too. Free Parking, free wifi.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iewiish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda_Maritim, Guest Relations Manager at Bellevue Park Hotel Riga, responded to this review, June 12, 2013
We are glad you liked it and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The Maritim is clean, well-maintained and well-situated. Service is generally good, staff are well-mannered, speak good English, and work efficiently. The room I was in was comfortable, with goos air con and opening windows; good shower. Noise from other guests can be a problem. Rather austere public areas and bleak breakfast room, but the breakfast food was abundant and quality was OK. Overall, good value.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lazlo_Almasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tartu, Estonia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed May 21, 2013

Maritim is an ok hotel. I don't have anything bad to say about it, but nothing really exceptionally stands out either. The rooms are fairly clean, the food is decent, the staff will help if you ask for it. It just lacked that extra care or that extra effort which a hotel should have.

If you're looking for a fairly cheap place on the other side of the river, then Maritim will do the job.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere
Level Contributor
79 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed May 20, 2013

Been in riga quite a few times, but this one was unintentional - missed my connecting flight with airBaltic and they reserved a room for me here. Definitely an improvement from the previous hotel they booked me into.

The hotel is about 2 km from the center, on the other side of the river (looking from the center). It's an older hotel, but the rooms seem to be recently renovated - the room style very 90's - at least in the standard rooms. My room looked pretty much like the first picture on their standard room page on their web site. The lighting making it look a little better in the picture. Entering the room the first time felt like going to a badly heated sauna - really warm and a little humid. But turning the air conditioning on helped pretty fast. Would say rather basic but clean. WiFi worked well in the room.

The check-in and -out were friendly and fast. Arrived late so did not check out the restaurants, but the breakfast was surprisingly good. Especially the salmon and the fish salads.

Would I stay here again - probably not. But that's mostly because of the location. The hotel itself is ok.

  • Stayed May 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aapeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bellevue Park Hotel Riga

Property: Bellevue Park Hotel Riga
Address: Slokas iela 1, Riga 1048, Latvia (Formerly Maritim Park Hotel)
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Riga
#11 Romantic Hotel in Riga
#16 Business Hotel in Riga
#19 Luxury Hotel in Riga
#20 Family Hotel in Riga
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Bellevue Park Hotel Riga 4.5*
Number of rooms: 222
Official Description (provided by the hotel):
One of the Bellevue Park Hotel's main assets is its convenient location, within walking distance from Riga's Old Town and across from the picturesque Uzvaras Park. Our guests enjoy strolling along the park's quiet footpaths, which provide the opportunity to unwind in a pleasantly natural setting that lies in the middle of one of Europe's most dynamic and exciting cities. An ideal tramway connection will bring you straight to a number of prominent city destinations - including the National Opera, the Old Town, the central shopping districts, charming Art Nouveau neighbourhoods, the Central Market, and the railway and bus stations - all within just a few minutes. ... more   less 
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Also Known As:
Maritim Park Riga
Hotel Maritim Park

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