The service in all respects were a big disappointment.
First, the lady at the front desk was not helpful at all with suggesting sights, restaurants and directions. She spoke english good enough however had a bad attitude and did not want to be helpful.
Second, daily maid service would enter the room without warning or knocking. They would simply enter at any time as if it were their own room.
Third, the internet was out of service half of my stay and they made no apologies about this.
Last, upon my checkout they advised me that my rate is going up because they thought I had a guest in my room (I did not). They refused to budge on this and said that housekeeping said I was using too many towels. I said that was rediculous and if I were to pay for using too many towels then I should get a refund for the internet being down and for not eating the breakfast that came with the room. They refused.
I would NOT recommend this hotel based on the terrible customer service. I am sure there are better places then this.
- Official Description (provided by the hotel):
- The hotel Konventa Seta is a 3 star townhouse hotel situated in the heart of Old Riga close to Doma Square and the St. Peter's Church. Hotel represents a unique complex of 9 medieval buildings maintaining an atmosphere of the 14th - 16th centuries and offering a wide range of all modern conveniences. You will find gift shops, art galleries, bars and museums in the yard of Konventa Seta. ... more less
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- Also Known As:
- Konventa Seta Riga
- Hotel Konventa Seta