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“Could be better - but location was good.”

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Rixwell Old Riga Palace Hotel
Ranked #30 of 109 Hotels in Riga
Wezembeek-Oppem, Belgium
Level 6 Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Could be better - but location was good.”
Reviewed July 4, 2013

The hotel photos show a spacious room, but we had a tiny room. Suitcase must sit in passage to bathroom. Two people could not pass at the foot of the bed. Hard wooden bedside goes right to the floor - stubbed my toe trying to walk past the bed. Bottom sheet too small for double bed so it kept coming out. On third day we had no towels. Apart from that we were quite happy. Located within walking distance from most of the tourist spots in the old town. Friendly staff. Good breakfast.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matiss_Cesnieks, Manager at Rixwell Old Riga Palace Hotel, responded to this review, August 16, 2013
Dear Guest
Thank you very much for being our guest and taking time to share your comments with a Tripadvisor.
Concerning Your comments about room spacing, if you you was choosing Standart type room we always suggest for our guests to choose Superior or Bussines type rooms - as these rooms are spacious and offer more comfortable stay. However we are delight to hear from you, that iked Hotel location and our Buffet type breakfast. For our guest satisfaticon we are yousing for breakfast buffet only the best ingredients.

We will be more than happy to welcome you back at Old Riga Palace.

Best Regards
Matiss Cesnieks
Assistant Marketing manager
Wellton Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Norway
Level 3 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 20, 2013

This hotel lies on a quiet street on the outskirts of the city centre with easy walking to most sites. I had a single room which was just fine. The mini bar was packed full at reasonable prices. The breakfast was very good, never have I had choices like meatballs and rice or cheese filled pancakes or pickles for breakfast. The staff was helpful particularly when the safe in the room would not open.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigMNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matiss_Cesnieks, Manager at Rixwell Old Riga Palace Hotel, responded to this review, August 1, 2013
Dear, BigM Norway
Thank you for your visit to our hotel and even more for candid comments you shared whit Tripadvisor readers. We are glad to hear that generally you were satisfied with your stay with us and we are appreciated your positive feedback on our breakfast and location. Thanks for detailed comments,our guest thoughts are important for us,that`s how we may know where our services need are need improvement.
We truly hope that you will choose our hotel again when you will be at Riga an we will be more than happy to welcome you soon!

Kindest Regards
Assistant Marketing manager
Matiss Cesnieks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level 6 Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 16, 2013

However, most of the staff were helpful and kind. The rooms, bathroom and public rooms are well maintained and very nice. However, in the guest room it says that the water is not portable from the tap. In other hotels, when the water is not portable, hotels give you a couple of bottles of drinking water for personal consumption. However, when I requested drinking water from the front desk staff I was told it is in the refrigerator in the room. Yes, there is water in the refrigerator however, you are charged for it. Having check with our tour guide, we were told that the sanitation conditions in the Baltics is of the highest quality. So, I believe it was just another way of charging you for something you did not need. The front desk staff when asked about the water were dismissive...something, I do not tolerate from hospitality staff since I worked in the hospitality industry for many years...it is all about service to the client.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OneMansPerspectives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matiss_Cesnieks, Manager at Rixwell Old Riga Palace Hotel, responded to this review, August 1, 2013
Dear, OneMans Perspectives

Thank you for choosing our hotel and even more for your comments you shared with Tripadvisor readers. We are really glad that generally you were satisfied with your stay at our hotel and we appreciate all the feedback we are recieving.On other hand please accept my apologies for caused inconveniences about information what was give about water quality at hotel.
At our hotel we have important guest thoughts because then we may know where our services are need to improvement.
Thanks one more time that spend your time at our hotel and we will be more than happy to see you again at our hotel again.

Best Regards
Assistant Marketing manager
Matiss Cesnieks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leatherhead, United Kingdom
Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 14, 2013

Not in the most salubrious street, but close to the river and on the corner of Riga's old city. (And before long the street will no doubt be tarted up.) Staff, as usual in this part of the world, friendly helpful and efficient - and all fluent in English of course. The hotel décor is a bit brown and gloomy, but our room was spacious, bright, clean and comfortable. The breakfast was good too.
Generally very good value for money.

Room Tip: The back is probably a better bet.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matiss_Cesnieks, Manager at Rixwell Old Riga Palace Hotel, responded to this review, August 2, 2013
Dear Tony M

Thank you very much for beingr our guest and taking time to share your comments regarding our hotel on Tripadvisor. We are glad to hear that generally you were satisfied with accomadation and available services as well glad that like our tastles breakfast,
We like to share that our guest thoughts are important for us ,that`s how we may know where our services need to improvement.

All the best!
Matiss Cesnieks
Assistant Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
335 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed May 27, 2013

The hotel is not great but it's decent for short stay. The room was clean and well maintained. The breakfast was not good but I guess you can walk a little bit to find decent place for breakfast.

What I like about the hotel is the location. It's close enough to the main attraction but it is also far enough to get nice and quiet night. Riga could be quite noisy in the evening.

I don't have anything about this hotel that really impress me but no major fault either. So I would recommend this hotel for short visit to Riga. It's good value for the money.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeoLHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Level 5 Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed May 25, 2013

I`ll advise this hotel to friends and colleagues.
The location is very convenient. In Old Riga near the Daugava River, close to all the important sites of the old town, and a five-minute walking to the train and bus stations.
The hotel is cozy, rooms are comfortable and clean, the bathrooms are clean, the equipment is working properly. The breakfasts are very good. A varied hot and cold buffet, sparkling wine. Very pleasant and friendly reception staff. Requests for early check-in and late check-out is possible run. We liked this hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mfs78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level 5 Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed May 21, 2013

Spent 3 nights in this very clean and comfortable Hotel. Breakfast and dinner with one glass of wine was included in the price. (Nice food - the fish dishes were best.) The central location in old Riga very close to the airport bus service and central market could not be better. WiFi worked very well. The minibar had useful prices. Sauna is not included and is rather expensive.

Room Tip: We had a top floor room (604), away from the street. Very quiet, but roof windows, so only view offe...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LindbergLimhamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rixwell Old Riga Palace Hotel

Property: Rixwell Old Riga Palace Hotel
Address: 8/10 Minsterejas Street, Riga 1050, Latvia (Formerly Wellton Old Riga Palace Hotel)
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#12 Spa Hotel in Riga
#23 Family Hotel in Riga
#27 Luxury Hotel in Riga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rixwell Old Riga Palace Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Rixwell Old Riga Palace Hotel is hidden from City Center hustle and bustle in the quiet Old Riga street. Hotel’s 6-storу Art Deco building offers 100 elegantly decorated and comfortable rooms that are perfect for romantic leisure as well as business. All hotel’s room decorated with classical furniture and antique items. The hotel has a capacity of hosting 200 guests. Due to its location, the hotel is a good choice for ones, who want to combine the relaxing stay and sightseeing of Old Town. Rixwell Old Riga Palace Hotel is located in the very heart of Old Riga town and offers different services – lobby restaurant, wellness and SPA centre (solarium and gym not available till september), Nuga Best massage bed, sauna with whirlpool tub, conference room and banqueting facilities, car parking. ... more   less 
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Also Known As:
Old Riga Palace Hotel Riga

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