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“Not a luxury hotel and parking not secure.”

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Rixwell Old Riga Palace Hotel
Ranked #32 of 110 Hotels in Riga
Reviewed October 14, 2012

Our stay at the Old Riga Palace was filled with flaws. For starter the room we booked a standard room after reading the reviews on TA with the description it sounded ok. However the standard room is only a fraction larger than the economy room. There is virtually no storage space for luggage, therefore if you have anything larger than a small weekend bag you will trip on it for the duration of your stay. Then there was the shower--small isn't adequate to describe it. Neither of us are large people and, for example, I couldn't get my arms up easily to wash my hair. In additon each time we used it no matter how hard we tried the floor flooded and the bathroom drain didn't work. Now the parking -the website says a parking reservation is necessary. I wrote ahead and was told there was secure parking an no reservation was needed. Well the secure parking offered was an open lot with a trailer and attendent. We were promised it was secure. When we arrived at our car on the day of departure we found the mirror on the drivers side had been stolen. I requested the manager come out to assist us. It took repeated visits into the hotel to speak to the manager who said she was at a meeting and unavailable initially . Her attitude was they called the police and lot manager and there was nothing else she could do. the parking lot folks were helpful, but the manager didn't speak English so there was no way to communicate. We needed assistance in Latvian to locate a dealer and get directions. The manager finally came out and did assist, but not without pressure. It seems they have the garage for a limited number of cars and use the outdoor lot for overflow. Once we determined there was a dealer with a part we left, the police never arrived and I have no idea what they we going to do to help the situation.
As far as favorable points the ventilation system works well in the room, we were able to keep the windows closed so the room was quiet and the breakfast is very nice. Also the location is fine a short walk to the old town and although the area has not been totally rehabilitated it felt safe. \
Otherwise be aware of the room size, shower and parking issues--nothing is luxury about the hotel .

  • Stayed: September 2012, traveled as a couple
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1  Thank wks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 - 405 of 1,084 reviews

Reviewed October 5, 2012

We had an economy twin room. The room was small but well planned. Also the bathroom was O.K. except for the shower. If you are XL or XXL of size, you want fit into it.
The buffee breakfast is very good including sparkling wine and snaps. If you are by car, the hotel offers you a parking in the garage on the opposite side of the street, to a decent price.

Room Tip: If you choose an economy room, please be aware that the shower is very small. Hard to even get in.
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  • Stayed: October 2012, traveled as a couple
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Thank sedelma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

Very nice and clean and well renovated hotel in old style in the middle of the city. Friendly staff, perfect breakfast, wi-fi and etc. recommend for all! I was surprised. Prices are also good!
They are freely speaking english, russian languages and kindly try to solve all issues raised.
P.S. They do not have parking but they use the next house with underground garage for they puprose (not cheap but 100% safe).
P.P.S. The only minus - not easy to come to them by car - city center is small and like labyrinth.

  • Stayed: August 2012, traveled with family
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1  Thank Stalevar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012

I stayed in this hotel at September 2012..Distance from old town to hotel is 3-4 minutes and from new town to hotel is around 10 minutes on foot..But this is not an exception that Riga is really small city and all hotels in Riga can be considered as at centre of city..The rooms are very small but clean..As the hotel is at the edge of old town it's very quite..Staff is extremely friendly and helpful..If you are looking for a budget hotel it's aan hotel to stay 2-3 days..

  • Stayed: September 2012, traveled with friends
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1  Thank stdevrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

We've stayed at the Riga Old Place for a long weekend (3 nights) with a couple of friends, 8 in total. The hotel is nicely located at the edge of the old town. Friendly staff but very small rooms even after having upgraded from economy rooms to standard rooms.

Room Tip: Avoid rooms 203, 303 and 403.
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  • Stayed: September 2012, traveled with friends
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Thank JDI1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

We stayed there for 4 nights and would definitely recommend it. Location is quiet yet only a few minutes away from the very center.

As we checked in, my buddy realized he left his bag in the cab, with all his bank cards, passport, mobile, camera and cash. The lady immediately called the cab company (Baltic TAXI) from the airport. We went for a pint and tried not to think too much about his lost bag. As we came back to the hotel shortly after, his bag was there, with every single item still inside.

If you are looking for a decent place to stay, within walking distance to most sights but try to avoid staying at a noisy place next to one of the countless bars (which are open till very late), then this is your choice.

Also, there is a breakfast buffet, offering something for every taste, including vodka (!) and champagne.

  • Stayed: September 2012, traveled with friends
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1  Thank Rafael_Baur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

I stayed in the hotel for two nights during a business trip and I must say I was impressed.
Nestled in a quiet area, not far from the old town, the hotel is in a good location for all tourist sites, and close to the airport.
Yes, the rooms are a bit small, but they are well looked after and of a good standard.
A mini bar is provided in the room as well as free hifi.
The breakfast is of a good standard, but as is the norm in Riga please don't it to be typical English.
There is a nice cosy bar downstairs as well as a very comfortable reception area.
The staff are very polite and helpfull.
This would be my hotel of choice in Riga..well done guys.

  • Stayed: August 2012, traveled on business
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1  Thank CapetownManager01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rixwell Old Riga Palace Hotel

Address: 8/10 Minsterejas Street, Riga 1050, Latvia (Formerly Wellton Old Riga Palace Hotel)
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#12 Spa Hotel in Riga
#23 Family Hotel in Riga
#29 Luxury Hotel in Riga
Price Range: $40 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rixwell Old Riga Palace Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Rixwell Old Riga Palace Hotel is hidden from City Center hustle and bustle in the quiet Old Riga street. Hotel’s 6-storу Art Deco building offers 100 elegantly decorated and comfortable rooms that are perfect for romantic leisure as well as business. All hotel’s room decorated with classical furniture and antique items. The hotel has a capacity of hosting 200 guests. Due to its location, the hotel is a good choice for ones, who want to combine the relaxing stay and sightseeing of Old Town. Rixwell Old Riga Palace Hotel is located in the very heart of Old Riga town and offers different services – lobby restaurant, wellness and SPA centre (solarium and gym not available till september), Nuga Best massage bed, sauna with whirlpool tub, conference room and banqueting facilities, car parking. ... more   less 
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Also Known As:
Old Riga Palace Hotel Riga

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