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“Perfect visit”

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Dome Hotel & SPA - Relais & Chateaux
Ranked #3 of 109 Hotels in Riga
Certificate of Excellence
Virginia
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect visit”
Reviewed January 2, 2013

The Dome Hotel and Spa is everything it has been reported to be. We prefer a small, intimate boutique type facility and the Dome is all of that. The rooms are somewhat different depending on floor and size (and of course cost) but all appear to be very comfortable and well appointed. We chose a deluxe double which was charming, very large space and extremely comfortable. They are very proud of their beds and we slept very well throughout our visit. Some have complained about the lack of a view but it is a small hotel located in a very old urban area and if a view is important to you, go to the Radisson or Hilton.The staff are all excellent; knowledgeable, helpful, pleasant and always available. Whether you just want information or need tickets and reservations, they will provide what you wish. Location is very convenient in the Old City.

We did not use the Spa or sauna. Reservations are necessary and the times available did not suit our schedule. No fault of the hotel, we just did not ask ahead of time. I did check the facilities and they are well appointed, immaculate and very modern.

Breakfast was included and was terrific. You can order just about any breakfast item you want and there is an excellent selection of cold items, cereals and fruit. Service is quick, efficient and courteous as it was for all restaurant and bar services.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank teemor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, January 7, 2013
Dear teemor, thank you for taking the time to post a review Trip Advisor and I am delighted that you had great experience. Our team takes great pride in offering the highest possible level of service to our guest and it is very rewarding when this is recognized.
Our rooms are all very individual and all very comfortable and we are indeed very centrally located in the Old Riga and all main tourist attractions are in close proximity and of course the wonderful Dome Church you can even see from some of our rooms.
We do hope we will have the pleasure of welcoming you back to Dome Hotel & SPA on a future visit.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
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English first
Riga
1 review
Reviewed December 28, 2012

The perfect place to relax and invite friends and business partners to stay and have a delicious dinner, lunch or breakfast. They also offer excellent SPA rituals. Besides they have a very friendly staff.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank Ivulis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, December 31, 2012
Dear Ivulis, we are really grateful to read that you enjoyed the restaurant Le Dome and Dome SPA! We hope to have the opportunity to welcome you back to our hotel or restaurant soon and would like to assure you of our best personal attention to your future stays at the Dome Hotel & SPA.

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, UK
Level 4 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed December 24, 2012

For my wife's birthday I had planned to go to Tallin, but having left it last minute I couldn't get flights at a sensible time or price, so we ended up in Riga by simple accident of the Ryan air schedule. Having not researched at all about the city, this was a big gamble. It was the first weekend in December. My brief from the wife was that she wanted a good boutique style hotel, and a European City that felt Christmassy. Thankfully, the hotel and Riga delivered on both counts.

I'd emailed ahead to let the hotel know it was my wife's Birthday and I wanted to impress. They were able to arrange both flowers in the room and an airport transfer in a decent Merc. at reasonable cost. The hotel is quite small and discreetly situated in the old town, the entrance is understated, I'm glad we had a driver or I may have missed it.

Our room was a suite. Note that this is a 'suite' in the European sense, so a big bedroom with a small ante-room/lounge at the front. An American wouldn't describe it as a suite - so if you're American you need to manage your expectations! The room was very nicely decorated, quite quirky, and had an enourmous and deep bath, a flatscreen TV and Nespresso machine. We also had a basket with a nice bottle of sparkling, and some fruit complimentary from the hotel which was a nice touch.

We arrived in the evening so ate onsite in the fish restaurant. It was full which is always a good sign so we had to wait for a table. It was worth it. The food was just what we wanted - really interesting traditional local seafood flavours, prepared in a modern well presented way. It was only slightly interrupted when a drunk walked in off the street, but this was well handled by the staff.

The next morning we had chance to explore, Riga is just a perfect location for a Christmas mini-break! We had a good covering of snow, and every square in the Old town had proper Christmas market stalls, including one less than 200 yards from the hotels front door. They were just busy enough to have atmosphere, but peaceful and quiet enough that you had personal space with none of the crush you get at the more famous Christmas markets in Europe. It's a very small city, so a couple of days are all it needs to feel you get a full sense of the place. Lots of pubs and seafood restaurants (and other cuisines) are all on the hotel doorstep in the old town. I don't think I know anyone else who's been to Riga, so there was that nice feeling of being somewhere a little different to the norm. I really do recommend it for this time of year.

Room service breakfast was included in the rate. A decent choice that set us up well for the day. It was a nice touch that on the morning of my wife's birthday they sent up cake. It was also nice that the receptionist knew, and wished her a happy birthday - that is the kind of personal touch you get at the small independent places you don't get at the larger chains.

On the last day my wife also had a couple of treatments in the small onsite spa, which she enjoyed very much. She came home feeling very pampered which was exactly what I wanted from the trip.

This is not a cheap hotel, so you have every right to expect a high level of service, and a quality experience - but I'm very pleased that for us - they delivered.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank WilliWonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, December 27, 2012
Dear WilliWonka, thank you for taking the time to share your experience at The Dome Hotel & SPA during wife's birthday celebration. I’m glad to hear we were able to enhance your Christmas experience and make it a memorable one.
I will share your comments with our team, who I am certain will be encouraged by your remarks. I hope you will come back to see us again soon and have a very Happy New Year!

Kind regards,

Justs Juhno
Front Office Manager
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Oslo, Norway
2 reviews
Reviewed November 20, 2012

Very friendly, helpful and polite staff. The breakfast was great. Did not have lunch or dinner at the hotel. The rooms are modern and very comfortable. Great location! The spa facilities are nice, but small and they seem not to have enough staff for the spa. All in all a great experience and I would recommend the hotel for a long weekend.

  • Stayed November 2012, traveled with friends
    • Value
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    • Rooms
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Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, November 27, 2012
Dear Julie B, your positive comments about our service encourage our team to go further and work harder in order to ensure a marvelous stay in our hotel!
It is good that you addressed some points about our SPA, as this helps us in order to understand the needs of our guests. As well I would like to mention that our SPA is not meant for mass service and is really private, more individual approach.
It was a pleasure to have you at our hotel and if you ever feel like coming back to Riga, we would be honored to welcome you in our hotel once again.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kempten, Germany
Level 6 Contributor
207 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed November 12, 2012

After travelling around a few places in Europe, the Dome Hotel came at a perfect moment, more relaxed, charming and warm with friendly and kind staff. The rooms are very nice and comfortable and the restaurant is very good, delicious breakfast. The spa treatments are also very good. This is a place where you could go to every weekend to escape the routine and step into an oasis of calmness. Loved the feeling of being at a upscale but relaxed place, a B&B feeling at a 5 star luxury small hotel.

Room Tip: the Dome room was very nice but without a bathtub and might be too small for some people, my suggest...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank smashing79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, November 15, 2012
Dear smashing79, we are delighted to know you appreciated our luxury hotel. We are thrilled to know you enjoyed breakfast in our restaurant Le Dome and SPA treatments in Dome SPA.
I am delighted that we were able to create an excellent travel experience for you and hope that you will return for another great weekend soon.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeenshire
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 24, 2012

Cosy and welcoming when the weather outside is on the cool side! Friendly and helpful staff throughout the hotel. Breakfast was wonderful - room service breakfast is included in B&B price and well worth the experience - what a feast! This is a great location hotel, just off Dome Square and provides easy walking distance to all the main attractions. Riga is a truly beautiful city with so many really good eateries and places of interest to visit. Air Baltic Taxis are cheap and efficient - transfer from airport cost us 10 Lat. You can buy vouchers for these at the hotel too. Another experience not to miss is the hotel hammam which is available 24 hours a day. We booked the use of this around 11pm one night. A "Private In Use" sign is placed on the door which means you can enjoy the hammam experience undisturbed. Lovely meringues, fruit and bedside chocolates are also provided in the room along with really nice toiletries. The bed in our room was a little soft for my liking, but on request the mattress was changed quickly and efficiently. Tour guides are available in Dome Square and provide really interesting and informative tours for 10 Lat per person. We had a great time. Loved the Dome Hotel. Only thing that spoiled our experience was the excess charge for a "wine spill" in our room for which we were charged 100 Lat to have the wall repainted! Whilst we confessed to spilling the wine and accepted responsibility for splashing and marking the wall, we considered this to be a particularly excessive charge for a pot of paint and a painter's time.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Hoberie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, November 12, 2012
Dear Hoberie, thank you very much for taking the time to write a review of your stay and such a positive one at that! It is great to read that you found the breakfast, hammam and our services of such high standards and I am delighted that you enjoyed your stay with us in Dome Hotel & SPA.
Unfortunately we had to put your room out of order for several nights for the paint smell to vanish and the charge was only symbolic if compared with real loss.
Overall thank you for all the positive comments and we hope to have the pleasure to welcome you back in Riga soon again!

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 13, 2012

really wery well kept property with nice and friendly and usefull staff. Location is perfect for Riga exploring as hotel is next to central Dome square. Breakfasts are wonderfull and delicious. we were in suite 501 - it is so nice with windows in roof and outstanding design. Bathrobes, slippers, bed linen are of perfect quality, tea and coffe in room are very nice. we were celebrating our anniversary, so staff even put candels and petals one night in bathroom and in bed. really worse staying

Room Tip: room 501 is wonderful
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anastasia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, September 16, 2012
Dear Anastasia D, I would like to thank you for spending your valuable time and giving us feedback about your recent stay. I sincerely appreciate your kind acknowledgement of our turn-down service celebrating you anniversary and that you had enjoyable and relaxing experience in our most romantic Deluxe Suite - 501.
We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dome Hotel & SPA - Relais & Chateaux

Property: Dome Hotel & SPA - Relais & Chateaux
Address: Miesnieku iela 4, Riga 1050, Latvia
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 109 Hotels in Riga
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dome Hotel & SPA - Relais & Chateaux 5*
Number of rooms: 15
Official Description (provided by the hotel):
Chic and stylish, warm and personal, inspired by luxury the Dome Hotel defines a new hotel experience in the heart of Riga's charming old town, a stone's throw from all cultural attractions, restaurants, bars and the financial district. Hotel Chain: Relais & Chateaux. ... more   less 
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