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“Warm & Quirky in Great Location” 4 of 5 bubbles
Review of Dome Hotel & SPA - Relais & Chateaux

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Dome Hotel & SPA - Relais & Chateaux
Ranked #3 of 109 Hotels in Riga
Certificate of Excellence
Aberdeenshire
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Warm & Quirky in Great Location”
4 of 5 bubbles Reviewed October 24, 2012

Cosy and welcoming when the weather outside is on the cool side! Friendly and helpful staff throughout the hotel. Breakfast was wonderful - room service breakfast is included in B&B price and well worth the experience - what a feast! This is a great location hotel, just off Dome Square and provides easy walking distance to all the main attractions. Riga is a truly beautiful city with so many really good eateries and places of interest to visit. Air Baltic Taxis are cheap and efficient - transfer from airport cost us 10 Lat. You can buy vouchers for these at the hotel too. Another experience not to miss is the hotel hammam which is available 24 hours a day. We booked the use of this around 11pm one night. A "Private In Use" sign is placed on the door which means you can enjoy the hammam experience undisturbed. Lovely meringues, fruit and bedside chocolates are also provided in the room along with really nice toiletries. The bed in our room was a little soft for my liking, but on request the mattress was changed quickly and efficiently. Tour guides are available in Dome Square and provide really interesting and informative tours for 10 Lat per person. We had a great time. Loved the Dome Hotel. Only thing that spoiled our experience was the excess charge for a "wine spill" in our room for which we were charged 100 Lat to have the wall repainted! Whilst we confessed to spilling the wine and accepted responsibility for splashing and marking the wall, we considered this to be a particularly excessive charge for a pot of paint and a painter's time.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hoberie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, November 12, 2012
Dear Hoberie, thank you very much for taking the time to write a review of your stay and such a positive one at that! It is great to read that you found the breakfast, hammam and our services of such high standards and I am delighted that you enjoyed your stay with us in Dome Hotel & SPA.
Unfortunately we had to put your room out of order for several nights for the paint smell to vanish and the charge was only symbolic if compared with real loss.
Overall thank you for all the positive comments and we hope to have the pleasure to welcome you back in Riga soon again!

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Kiev, Ukraine
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

really wery well kept property with nice and friendly and usefull staff. Location is perfect for Riga exploring as hotel is next to central Dome square. Breakfasts are wonderfull and delicious. we were in suite 501 - it is so nice with windows in roof and outstanding design. Bathrobes, slippers, bed linen are of perfect quality, tea and coffe in room are very nice. we were celebrating our anniversary, so staff even put candels and petals one night in bathroom and in bed. really worse staying

Room Tip: room 501 is wonderful
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anastasia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, September 16, 2012
Dear Anastasia D, I would like to thank you for spending your valuable time and giving us feedback about your recent stay. I sincerely appreciate your kind acknowledgement of our turn-down service celebrating you anniversary and that you had enjoyable and relaxing experience in our most romantic Deluxe Suite - 501.
We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 22, 2012

Great hotel, great location, fantastic friendly and authentic service. One of the best I have seen in the Baltics and former Soviet Union. Beautiful rooms, maybe a bit pricey overall but I would say well worth it. Stayed there on July 15-17.
Can recommend it warmly!!!! Elviha was very friendly and the reception staff extremely helpful!

Room Tip: All rooms are great and quiet!
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  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alan130769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, August 3, 2012
Dear alan130769, thank you very much for your nice comment. We are glad we were able to make the best out of your time in Riga. I am so glad to hear that it was enjoyable and that you found our staff and facilities to your satisfaction, thank you very much for sharing it with the world and make us shine with you.

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
140 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed June 3, 2012 via mobile

We were there on May 2012. The room was nice, with a Nespresso machine, the breakfast very good. For an hotel with such a name, that was a little disappointing to see there's not even a sauna. The spa area is just a steam room (a very nice one) that you have to book (I don't know if it possible, but try to do it in advance if you are here just for one night or two).
We had some trouble, being invoiced twice even before arriving at the hotel. I had to call them several times before they correct the situation; in most hotels of this class I had the chance to experience already, that would have brought some sort of compensation on arrival, in this one not even an excuse.

Stayed May 2012, traveled as a couple
Helpful?
Thank OneAdvisedTravaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, June 12, 2012
Dear AnHedgehog, thank you so much for your kind feedback on Dome Hotel & SPA as your holiday destination. I am glad that you enjoyed your room and breakfast.
During summer time we have really low demand of sauna and we have closed it for small functionality improvement.
I am really sorry for double charge, we will do our best to compensate it for your next stay!
We are looking forward to welcoming you back!

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tremelo, Belgie
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

I had the pleasure of staying three nights at the Dome Hotel & Spa, and we had a wonderful time.
Not only is the hotel staff very eloquent in English, they are all very friendly and ready to help their guests with whatever is needed. You'll feel at home, the minute you sit down at the reception to register, sipping from the offered drink.
The first night we dined in the Dome Hotel & Spa fish restaurant, of which the receptionist had told us that it had recently won a price for it's quality, and I can confirm that it was merited ! For our second night we asked the receptionist to make a reservation in the Rosengrals medieval restaurant, but that was fully booked, so she suggested dining at Salve (we asked for typical Latvian cuisine). That was a wonderfull suggestion ! The third evening we made a reservation for the roof-top grill restaurant of the hotel, and that too was great. Unfortunately the sight from the roof-terrace is blocked by other buildings, but it is cosy, and with a plaid on the knees and a terrace-heater behind us, the wind could not disturb us.
The room itself was great too, with the best bed I ever slept in !
Unfortunately we didn't had the time to enjoy the Spa, but next time, we will certainly try.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DirkvdO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, May 24, 2012
Dear DirkvdO, thank you for taking the time to share your feedback of Dome Hotel & SPA on TripAdvisor. I am very pleased to read your appraisal of our team, and thank you for noting that our staff is friendly and that you received a warm service. I know my colleagues will be equally pleased to learn of your kind remarks. Thank you again for your kind comments and I hope to see you very soon again in our hotel.

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
99 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 bubbles Reviewed April 25, 2012

Stayed for 5 nights during recent trip to Riga. Fortunately i am used to many high-end properties in US and Europe. This hotel is clearly can be ranked as one of the nicest i have been. Design, service, location, room quality, views just outstanding. Very personable service and genuine friendliness on all levels.
Small, but very well designed spa area with steam room is very nice as well
Very good breakfast with buffet and a-la-carte options. Had dinner one night in their fish restaurant and was not impressed to simple in terms of presentation, small even for european standard portions, overall some room for improvement to match this terrific hotel.
Alex Shulman MD

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank alexshulman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, April 30, 2012
Dear alexshulman, we are very thankful for the excellent opinion you have shared at TripAdvisor about your stay at Dome Hotel & SPA.
We are very happy to meet your high-end property expectations. We have already sent your opinion to all the staff about their friendliness and service, they are very happy and motivated.
Thank you also for the good advises you have shared with other travelers about our SPA and breakfast.
We are sorry that size of portions in our restaurant did not meet you expectations, you option is already shared with our chef and probably there is some improvements to be done.
We are very happy to read opinions like yours and hope to see you very soon again in our hotel.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
1 review
5 of 5 bubbles Reviewed April 5, 2012

Is totally a bit of Scandinavian way boutique’s spa hotel. We totally loved Turkish Sauna and conference facilities, service, fish restaurant food, and rooms - all were exceptionally perfect.
I can’t objectively say if it is worth value for the money as we had great price deal, but it was great - no doubt.
Picking holes in hotel - I wasn't amazed by the breakfast though there were champagne, cheeses and all that stuff. Still breakfast menu is quite short.
There were some noisy repairing works behind the windows done, but as I was away during day time - it didn't bathered.
Note: dare to ask how to turn on the shower before dressing off :)

Room Tip: As I understaood visiting other colegueas rooms - every room is different, but still every - charmin...
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Naite_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, April 24, 2012
Dear Naite_12, thank you for the great review of the hotel. I am happy to hear that SPA, conference facilities, service, food, and rooms exceeded your expectations. We are sorry about our little noisy works - we were setting up one of our gorgeous summer terraces. It is ready now and all our guests are very welcome to have their meal on both of our terraces.
The entire team hopes that if your travels bring you back to Riga that your will once again choose to stay with us.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dome Hotel & SPA - Relais & Chateaux

Property: Dome Hotel & SPA - Relais & Chateaux
Address: Miesnieku iela 4, Riga 1050, Latvia
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 109 Hotels in Riga
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dome Hotel & SPA - Relais & Chateaux 5*
Number of rooms: 15
Official Description (provided by the hotel):
Chic and stylish, warm and personal, inspired by luxury the Dome Hotel defines a new hotel experience in the heart of Riga's charming old town, a stone's throw from all cultural attractions, restaurants, bars and the financial district. Hotel Chain: Relais & Chateaux. ... more   less 
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