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“Average hotel, good location”

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Rixwell Gertrude Hotel
Ranked #24 of 109 Hotels in Riga
Certificate of Excellence
Vantaa, Finland
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average hotel, good location”
Reviewed December 31, 2012

Room was clean and nice but hot. Air condition did not work. There was a fan in the room. Receptionist told that air condition doesn't work because hotel was full. Breakfast was below average and very small breakfast room. Had to wait some time for table. Trolleybus goes in front of hotel.

Room Tip: Make sure the A/C works.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miveliino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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Amsterdam
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 29, 2012

I reserved this hotel by comparing price/service/location raiting. On arrival at 16:00 h I was surprised that I cannot access my room due to "other quests left the room late and room maid need time to clen up the room"... wow... I was tired, wanted to put my baggage down, lay down to the bed and watch TV. I was really dissapointed - only simple excuse and that's it!!! What if I would arrive at 14:00 as per my reservation? So, we went to the caffee for food; one hour later room was still not ready!!! Wow. The hotel was OK, the room was OK but the service and planning... Very dissappointed!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed December 18, 2012

I reserved hotel Gertrude as the internet rate was quite low comparing to other Riga hotels of that class and I wasn't disappointed. Location is not exactly central, which I considered an advantage, it is yet not far- some walk away from main sites and attractions but walking the streets of Riga is a pleasant experience by itself. There are buses running by nearby streets anyway. Friendly and helpful staff, good atmosphere, free internet with possibility of check-in and printing of boarding card, tasty breakfast, tea and coffee available in the lobby for 24 hrs. Our room was big with high ceiling- great advantage of old buidings, very clean, bathroom was spotless. Importantly the street was calm in the night, that part of the city is kind of laid-back area and we enjoyed that fact a lot. I would definitely recommend the place to my friends.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank skoczmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2012

Top room 609, quiet, big and comfortable.
Very nice breakfast and beautiful hotel. About 20 min walk to the Old Town, as said is not a problem. We do recommend it to anyonem that wants agood value, cosy hotel near the centre.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Unarubia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
178 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 3, 2012 via mobile

Nice hotel at old building at Riga. About 1,5km walk to old city. Good breakfast. Free wifi but dont work at room. Helpful staff. Good value. Shops near. Hotel dont have restaurant but many restaurants nearby.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sangsomset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
233 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
Reviewed October 2, 2012

One evening I was walking around Gertrude St looking for Stock Pot and I walked up and down and couldn't find it. I stopped in this hotel and asked them if they knew where it was but I couldn't remember the exact address and I lost my piece of paper where I had written it down. The woman working there told me it was Gertrude St but didn't know where the restaurant was which wasn't surprising given that I didn't have have the right name either and was referring to it as Stock Box. She told me they had free Internet in their computer in the lobby and I could use it to look for the restaurant. Thanks to her help I was able to quickly go on tripadvisor, find the exact address and she pointed out how to get there. The woman whose name I unfortunately didn't get but who was working on a weekday around 6PM at reception, really went above and beyond to help me. Given the fantastic customer service I received, I will definitely recommend this hotel to all my friends who want to visit Riga.

  • Stayed September 2012, traveled solo
    • Service
Helpful?
Thank sigulda158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn, Estonia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2012

Great rooms, VERY friendly and helpful staff. Breakfast is also good, would recommend it. rates are also quite low, so great value for money. A 20 minute walk from old town bypassing all the main streets. It makes the hotel in the center, but on a quiet street, so sleeping is very good.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SergeiJogis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rixwell Gertrude Hotel

Property: Rixwell Gertrude Hotel
Address: Gertrudes iela 70, Riga 1009, Latvia (Formerly Wellton Gertrude Hotel)
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#22 Business Hotel in Riga
#24 Luxury Hotel in Riga
#25 Romantic Hotel in Riga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rixwell Gertrude Hotel 4*
Number of rooms: 79
Official Description (provided by the hotel):
Rixwell Gertrude Hotel is located within the central area of the Riga city in a nineteenth century Art Nouveau style building, which was restored recently. The Hotel offers 79 bright and spacious rooms with excellent soundproofing. All this make Rixwell Gertrude Hotel attractive for Riga guests and travelling families with children. Riga is an amazing city with European heritage and authentic charm. Its visitors are simply destined to fall in love with its parks, churches, canals and Art Nouveau buildings. Make sure that for your stay in Riga you choose a place that speaks the same language with the city and its people. Whether you are visiting Riga for business, leisure, social or family purpose, in Rixwell Gertrude Hotel we are commited to providing you with the highest quality of hotel services! We know that little things do matter when you are travelling. ... more   less 
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Also Known As:
Fg Gertrude Riga City Centre Hotel Riga

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