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Reviews (1,379)
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Reviewed December 6, 2012

If what they say is true, that a hotel is only as good as its employees, this one is worth gold... Among all the places I've visited and hotels I've stayed in either on business or holidays this one has a special something, of course you can find more luxurious places around, but what makes this one special besides its well centered and strategic location is its personnel, always friendly (not because they have to, but because they like their job) and ready to help you.
Everywhere I stay I make it a personal point to interact with the locals starting with the people who work where I stay, and I must say I have never met such an unorthodox yet friendly and outgoing bunch, for whom I have the utmost respect and gratitude for making my short stay in Tallinn a fun and great experience...!!!

  • Stayed: September 2012, traveled with family
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1  Thank Cristian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Reception staff at Hotel Bern, responded to this reviewResponded December 18, 2012

Dear Christian,

Thank you for keeping us in your memories!
You pointed out just the thing we thrive to - that special something.
We are extremely happy that you saw your visit here as the best you have ever had.

You are always welcome back!

Happy Christmas!

Ele, Sven and Kristi

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Reviewed December 3, 2012

We were lucky enough to have a great room on the 3rd floor which also had a sauna.the room was very clean and we were provided with robes and slippers. The staff were great, really helpful organising tours for us and ringing for taxis. Breakfast which was included was also very good. The location just outside the city wall was perfect just a ten minute walk to old town place.

Room Tip: Room 303 is the one to ask for, a double bed with sofa bed. Sauna and jacuzzi bath.
  • Stayed: December 2012, traveled with friends
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Thank Lorraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this reviewResponded December 12, 2012

Dear Lozzer,

Thank you for your kind comments!
Surely the other tripadvisor users can find your tips and comments very useful!

We are very glad that your were pleased with your visit to Hotel Bern and all we can say more is that you are always welcome back here in Tallinn!

Merry Christmas!

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Reviewed November 21, 2012

We stayed in Hotel Bern for two nights and chose the hotel based on the Tripadvisor reviews. We got a room from the first floor facing the courtyard. On arrival there was a used condom in the litter bin. First night there were a lot of young people drinking beer in the courtyard next to our window so we didn't sleep well. The other night there was a party next room, so no sleep again.

Breakfast was good and the location almost perfect.

Room Tip: Avoid the first floor.
  • Stayed: November 2012, traveled with friends
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2  Thank jenninen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this reviewResponded December 12, 2012

Dear Jenninen,

Thank you for reminding us this issue again. It is unfortunately a memorable day for us as well because this mistake is not something that is correct for our standards.
Hopefully you can forgive us this terrible mistake.

As far as the noise part goes, we are improving daily. Although in the old town area there is very difficult to keep the noise level at the bare minimum we have still discussed this matter with our neighbors and we reached to several points of agreement that will hopefully guarantee more quiet sleeping hours for our guests.
Hopefully we can make this up to you sometimes in the future.

Have a lovely Christmas!

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Reviewed November 21, 2012

Bern is a very charming hotel at the begginning or Tallinns' Old Town. I have stayed there 3 times and even if to hotel is packed it is quiet there, alwayg get a good nights sleep.
It also has very nice and friendly staff.

  • Stayed: November 2012, traveled with family
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Thank Kidra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this reviewResponded December 6, 2012

Dear Kidra,

As always, we loved hosting you here at Bern!
Enjoy the snowy december and see you next time!

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Reviewed November 8, 2012

Very good hotel with comfortable rooms and a good selection for breakfast. The reception staff were very friendly giving good advice on places to eat and drink. There is a pub called the Beer garden which is adjacent to the hotel that was good. All in all we had a good stay here and I would definately return...

  • Stayed: November 2012, traveled with friends
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Thank tf1803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this reviewResponded December 6, 2012

Dear tf,

We are very pleased to see that you enjoyed Bern!

Nothing would give us more pleasure than seeing a guest visit us a second time!
We hope your Christmas dreams will all come true!

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