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Reviewed March 24, 2019

Thank you.Liked it very much and enjoyed the spa and the kids enjoyed it too. We were pleased with the family room. Will be visiting soon definitely with the family. Everything was organized good. Thank you very much.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Explorer02946983218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver L, Manager at Braavo Spa Hotel, responded to this reviewResponded March 24, 2019

Dear Guest,

Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We want to thank you for the positive comment you left. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

With best regards,
Oliver Lauga
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2019

The hotel gives value for its money, although it is quite awkwardly built and planned in the form of a maze. Only a 15 minute walk from the ferryterminals it gives the hotel a nice siting right next to the old town of Tallin where you can enjoy a unvaluable visit to the restaurant Mamma mia for some hairy pasta and microwave potatoes.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paradise28787402898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver L, Manager at Braavo Spa Hotel, responded to this reviewResponded March 4, 2019

Dear Guest,

Thank you for choosing Braavo Spa Hotel for your stay in Tallinn and your kind feedback. We are glad to read that you appreciated most of our services and highly valued our location. We look forward to your next stay.

With best regards,
Oliver Lauga
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2019

We stayed at this hotel in Feb as a short stay city break. The location of the hotel is 5 mins from The Old Town and the Spa is absolutely superb.
The hotel is let down though by poor quality rooms, poor quality breakfast and appearing to put spa users above hotel guests.
The rooms are separate to the hotel and walking across an icy car park that has not been properly treated was a challenge.
Our first room (301) had poor lighting, was outdated, a bed that had a low ceiling over it, a bathroom door that had a wardrobe right next to it so the door could not open wide enough and a very noisy fridge. After the first night, we asked to move. Our next room (302) was a little better but still out dated and poor lighting. This room had a door that did not lock and we had to call reception on 3 occasions to assist and were told that this door had not worked properly since last yea. Our third room (305) was a lot better, however we were so disappointed by this stage that it had spoilt part of our vacation.
Breakfast was extremely poor and was situated in a small room near to the Spa reception. The quality of the food was poor and I would rate as 1 out of 10. Very disappointing.
We tried to make contact with the Manager, who didn't make contact until we were leaving. He obviously doesn't value the guests staying
Having said all this the location of the hotel is great for access to The Old Town and the Spa facilities were one of the best we have been to

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank christopher l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver L, Manager at Braavo Spa Hotel, responded to this reviewResponded February 17, 2019

Dear Sharon,

Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate your feedback. We are sorry that hotel room and breakfast were not up to your expectations. We tried to give our best to solve the room issues. We are glad that you noticed our location and enjoyed or great SPA. We really hope to welcome you back!

With best regards,
Oliver Lauga
Hotel Manager

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Reviewed December 14, 2018

very good,very near old town spa swim almost everthing you need,maybee better standard on breakfast,little cold in room,else very good,near to restaurants wey near to everything,just walk,quite near to ferries

Date of stay: November 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Flyer42353512779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver L, Manager at Braavo Spa Hotel, responded to this reviewResponded December 17, 2018

Dear Guest,

Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We thank you for the positive comment you left. We are proud about our good location. It is glad to hear that you enjoyed our great SPA. We look forward to your next stay.

With best regards,
Oliver Lauga
Hotel Manager

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Reviewed November 24, 2018

We were late for 15:00 chek-in but by our arrival time our room still was not ready yet :) Had to wait about 30min, but administrator at least could offer a cup of coffee to apologise and she didn't. Had 2-night stay and administrator didn't notice that during registration and fortunately we figured this out at the administrator desk so she could correct admission cards. When finally got our room and started unpackaging our bags the cleaner suddenly marched in without even knocking on the door and took her forgotten stuff :D very nice! What is going on with a customer service there? We really liked the location of the hotel with a nice spa at the city center. Even if it is not very good that you do not pass from your room to spa without going on windy cold and rainy day outside. But I think that we will stay next time also here because of the super location. And also it was very nice price for us for two night stay.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pioneer56000849374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver L, Manager at Braavo Spa Hotel, responded to this reviewResponded November 25, 2018

Dear Guest,

Thank you for your stay in Braavo Spa Hotel. We appreciate your feedback. We are sorry that you had to wait check-in and cleaning staff did not knock the door. We are glad that you noticed our good location and enjoyed our great SPA. I can ensure you that your comments are important and we take needed actions in order to improve our services. We really hope to welcome you back and offer better service next time!

With best regards,
Oliver Lauga
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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