I had a member ship that entitles me for a free upgrade. The receptionist didn't know of it even there was a brochure on the desk. The answer was "I don't know!" and that the end of the conversation. I was too tired to demand.
One night when we were sleeping I woke up for someone opening the door. I immediately called the reception. She said that it was someone from the staff without any explanation or apologies. I know she couldn't know who that person was because I called immediately to the reception. I reported the incident in the morning at the reception and asked the manager to contact me. I have never been contacted by the management.
Hotel and rooms are very beautiful and it is located perfectly. I still would recommend the hotel to anybody. It's not safe.
- Official Description (provided by the hotel):
- Our building, constructed in 1878 and once an exchange station for the Estonian Telegraph company, has been transformed into a unique five-star hotel. Join us and become part of the ambience which has surrounded today's Telegraaf for well over a century.Spend an afternoon in our Elemis day spa, followed by a symphony of Russian cuisine in our restaurant, Tchaikovsky. The only hotel in the Old Town with underground parking, we encourage you to arrive comfortably in one of the most beautiful and stylish cities in Northern Europe. ... more less
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- Also Known As:
- Telegraaf Hotel Tallinn