+ The staff (apparently a family) is cheerful and friendly, something that cannot be taken for granted in an ultra-stoic Finnic land like Estonia.
- Breakfast is okay, but disappointing against comparatively-priced hotels in the area.
- The vaunted "Satellite TV" amounts to three channels cycling over and over from 1 to 99: EuroSport in German, YLE 1 in Finnish and ETV 1 in Estonian. Even the other two basic Estonian antenna-receivable channels (the ones that show English-language programs and films with subtitles) are missing!
- Hotel advertises "air conditioning in common areas" without mentioning that they mean a single feeble blower behind the restaurant counter that doesn't even reach to the seating area. The person manning the till is the only one likely to feel its effect. This during a 30C (85F), 94% humidity August.
+/- Internet is free and a strong signal reaches even the most distant rooms. But the hotel uses a cheap, ageing wireless router that often loses sync and must be rebooted.
- The staff was friendly, but somewhat given to B.S. answers. The Internet not working was variously attributed to a) "It doesn't reach your room"; b) "Wireless is affected by the weather"; and c) "We can't control it." (I showed them how to turn a router off and on, which solved the problem.) The paucity of TV channels was attributed to "a broken cable" that "cannot be fixed anytime soon." Please. A faulty cable is the easiest thing in the world to isolate and replace. No repair could be easier or faster.
+ The hotel is extremely atmospheric, being located in parts of two old 16th-century houses knocked together. Alas, there is no lift, and finding your room can be an adventure through winding passages.
- Official Description (provided by the hotel):
- Late Medieval architecture in one of the oldest houses in Tallinn together with first-class service and possibilities create a unique atmosphere which connects with the environment surrounding the hotel. When renovating the house we respected both the initial architecture and the strict national heritage protection requirements that ensure that both the location and design of the hotel rooms is as loyal to the original concept of the house as possible. In 1997 Tallinn Old Town was included in the UNESCO World Heritage list and that can be regarded as the highest international acknowledgement to any historic town! In addition to a usual lodging experience we offer you an exclusive luxurious boutique-type experience, deriving from the unique design of the hotel building and its medieval legacy. Since all the rooms are unique and different from each other, the visitors may choose the intimacy or luxury of their preferred environment. Our breakfast is made of self-made or farm-grown fresh high-quality ingredients that are not so easily, if at all, found in shops. Natural and fresh breakfast is a unique experience that lights up the whole day! On the lower storey of Hotel Cru you will find a cosy and highly regarded restaurant of the same name. Hotel guests enjoy 10% off all items on the restaurant menu. Dmitri Haljukov, the head chef of the restaurant Cru, represented Estonia in the chef olympics final Bocuse d'Or in Lyon 2015. CRU Hotel is a good choice for both - leisure and business trips! ... more less
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- Also Known As:
- Hotel Viru Tallinn
- Viru Hotel Tallinn