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“Perfect stay”

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Merchant's House Hotel
Ranked #24 of 83 Hotels in Tallinn
Certificate of Excellence
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect stay”
Reviewed April 3, 2012

Stayed at Merchant's House Hotel for 3 nights, for a weekend get-away and my girfriends 30th birthday. While having only booked a standard room, we were offered the Merchant Suite at no additional cost. The suite was amazing, impeccably clean, and very quiet (only on the last day did we hear someone walking in the room above, at all other times it was super quiet).
We enjoyed both the hotel sauna, and room service.. both great experiences.
Being late sleepers we did not try the hotel breakfast, and instead enjoyed the great Baltic pancakes at Kompressor just around the corner (only 4 Eur).

The hotel staff was very friendly and helpful, and we cannot think of anything they could have done better.. We will definitely be back!

PS: From the airport you can take bus 90K to stop 5 (Viru) and walk to the hotel 5-6min. - Going back to the airport we used stop 10. Timetable: http://hansabuss.ee/public/files/HB_voldik_juuni%202011_A4%2B5_veebi.pdf

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Morten S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, April 17, 2012
Dear Guest,

Thank you for such great feedback! when I showed Maarja your comments an even bigger smile appeared on her face.

We our presently updating the cocktail list with even more superb cocktails and will be available from the 1st of May..

I totally agree with you regarding tripadvisor and how import it has become and also by contacting the hotel directly.

Again thank you for your feeback and kind words,

Jonathan Poole

General Manager
Merchants House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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685 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
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English first
Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 1, 2012

A friend and I stayed in the Merchant's house from the 26th March to 30th March an excellent hotel and good value located just off the old town square. Staff very friendly and nothing was to much trouble. Excellent breakfeast with hot meals cooked to order. Our room was very large with high ceiling and although with two double large radiators,which were always hot, could be a little chilly at times, but having said that you dont often get a room where part of the wall is 12th centuary and preserved under Unesco world heritage. The room was well furnished as was the large bathroom. We would recommend to anyone travelling to Tallinn

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Kay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, April 17, 2012
Dear Guests,

I am glad to hear you have enjoyed your recent stay at the Merchants House Hotel.

Every month we our working on making further improvments to enhance this beautiful 14th and 16th century building under the supervision of historical board /Unesco world heritage. I am glad to hear our hard work is showing.

Our staff were very pleased to hear that their friendliness was noticed and surroundings and location of the hotel where just perfect.

We hope to see you soon for another great breakfast.

Kind Regards


Jonathan Poole
General Manager
Merchants House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 23, 2012

Wonderful place, lovely staff! Would have loved something special like an outdoor pool or traditional wood burning jacuzzi!

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanBoMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, April 17, 2012
Dear Guest,

Thank you for the short but very nice comments on trip advisor. The hotel is reviewing if next winter we will include an outside natural winter hot tub. I will keep you informed of the progress on this.

Hope to see you back soon and we appreciate your comments.

Best Regards,

Jonathan Poole
General Manager
Merchants House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 22, 2012

stayed in the merchant's house hotel in tallin from 17th march to 20th.it's a beautiful hotel just located off the old town square with very friendly and helpful staff.great selection to choose from for breakfast each morning.really enjoyed our stay and would highly reccomend to anyone travellling to tallin

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank benellen17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, April 17, 2012
Dear Guest,

I am glad to hear you have enjoyed your recent stay at the Merchants House Hotel .

I thank you for kind comments regarding the staff.

I am glad you enjoyed the breakfast and for your information we our even further developing the breakfast to be even better,

Thank You again,

Jonathan Poole
General Manager
Merchants House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
216 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed March 15, 2012

The Merchant's House Hotel is a wonderful boutique hotel in the very heart of Talinn's historic old town center. We appreciated the wonderful authentic feel of beeing in an old merchant's house, with crooked winding hallways covered in black and white photographs of the 18th-19th century Talinn. Location can't be beat, amidst the very heart of the tourist town center, steps from the central square.

Positives:
-Friendly professional staff at Reception, plus bell-hop.
-Charming unique room with tall cielings and tall windows; the bed and furnishings looked new, and very tastefully trendy; the bathroom was modernized and welcoming. Everything immaculately clean! Ours looked onto the large courtyard, which was very quiet.
-Breakfast is servced in the vaulted-cieling caves below; a generous and quality buffett, fresh juices, coffees; wonderful!
-Price was very fair/low, as are most accomodations in Talinn. Value for money is very good!

Negatives: None!

  • Stayed July 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank washbrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 11, 2012

This is the 3rd time we have booked a hotel using the help of comments from Trip Advisor and it has proved right again !!

The staff at Merchants House hotel gave me and my wife possibly the warmest and most enthusiastic greeting we have experienced anywhere we have travelled. We had decided less than 48 hours before we left to book some Spa treatments on the day of arrival.I had left it a bit late to receive any confirmation via e -mail but on arrival we were told it was all arranged and enjoyed some relaxing pampering later the same day and well worth the money.

The hotel is well maintained centrally located in Tallin Old Town and our room was very nice.I cannot comment on rates per room as we got a great inclusive package with EasyJet.

Breakfast was cooked to order on Thursday morning and buffet style over the weekend.Good selection but you need to sort the coffee out and let's have it hot...otherwise great !

The hotel was very quiet during our stay so what it is like during busy periods I would not know.

All the staff were great and the Ice Bar and adjoining lounge with log fire was superb for chilling out with beers and mulled wine after a day out in the cold.

Special mention for Maarja who is possibly the most cheerful, friendly and helpful member of a reception team that we have ever met :)

Altogether thoroughly reccomended and would most definately stay again.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LambrettaGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 7, 2012

The Merchant's House Hotel has a great location just 2 minutes away from the main square of the Old Town.

The rooms are clean and nicely furnished, and of a decent size. The room we had was situated just off the courtyard and was very quiet and comfortable with a nice sized bathroom with bath & shower.

Breakfast was very nice, there is a sauna which is free for guests to use, and the mulled wine in the Ice Bar is fantastic.

The staff are very polite & helpful, can't be faulted.

It was just a shame that some of the other guests seemed to want to find fault with the smallest detail that didn't suit them - I'm not quite sure what they were expecting.

I look forward to staying there when I next visit Tallinn.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vegavision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Merchant's House Hotel

Property: Merchant's House Hotel
Address: Dunkri 4/6, Tallinn 10123, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Tallinn
#15 Business Hotel in Tallinn
#21 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Merchant's House Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Steeped in local history, the Merchant’s House Hotel stands on a charming cobbled street just a few seconds walk from Tallinn’s beautiful and captivating Old Town Square. The Merchant’s House Hotel has 37 suites and rooms, which all vary in shape and design due to the flexibility and character provided by these 14th & 16th Century historical buildings. Each room in the property offers guests an exciting combination of mediaeval architecture and state-of-the art fixtures and fittings. ... more   less 
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Also Known As:
Merchants Hotel Tallinn
Merchants House Hotel

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