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“Great family accommodation” 4 of 5 bubbles
Review of Tallink City Hotel

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Tallink City Hotel
Ranked #34 of 82 Hotels in Tallinn
Brisbane, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great family accommodation”
4 of 5 bubbles Reviewed January 3, 2014 via mobile

We have just spent 2 nights and days in Tallinn and wished we had planned a longer stay here. The staff were extremely friendly, check in a breeze, with a children's entertainment corner in the foyer which was great. The Tallink City Hotel is excellent for our famy of 5. Large famy room. Fold out bed slept our 3 children comfortably which means we did not bother to make up the roll away that was also provided. Pull out bed was great design that did not have baracrois middle (like mist sofa beds in Australia). Comfortable, cheery, 10 min walk to old town (magic this time of year). It was literally like walking back in time. Modern on one side then transported to medieval times. For an affordable nice and roomy hotel room I recommend the Tallink
city Hotel. Also we are leaving early tomorrow morning so the lady at reception organized breakfast boxes to go! Great service!!

Stayed January 2014
Helpful?
Thank HoHo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, February 7, 2014
G'day HoHo,

We are thankful for your accomodation choice and very pleased that you enjoyed your stay here!
FYI - I just saved your comment, incase we need a "show-comment" in our family-package description.

Greetings from snowy Tallinn,
Siim Ojaver
FOM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 reviews from our community

Traveler rating
    73
    226
    182
    40
    14
See reviews for
98
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131
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Helsinki, Finland
Level Contributor
364 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 bubbles Reviewed December 9, 2013

From outside the hotel looks new modern glass covered building. Upon arrival and check-in the staff was friendly and efficient. Elevators were quite located interestingly far from reception and no security lock, so anyone can ride to any floor.
The corridor leading to my room and especially the room doors created this deja-vu to ferries. Room was small twin. Bed good and comfortable. Room consisted small electronic safe and minibar. Room was clean, except several long hairs, I guess cleaners. There is no amenities in the bathroom, as they are not needed. Shower has own gel dispenser and soap dispenser by the sink.
Bar and hotel was full of drunken Finns, who are basically harmless, if you keep eye on them and you are not left under falling drunken Finn.
Breakfast was normal buffet. Hotel was very full, so was breakfast room. Staff did their best to clean tables and refilling breakfast components. Maybe large audience kept the food fresh.
Hotel is centrally located.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mWrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, February 7, 2014
Dear guest,

Thank You for your stay and a humorous comment, left here in Tripadvisor.
You have described a few minor shortcomings regarding Tallink City Hotel - please take under consideration, that the building itself is from the year 1974 and unfortunately it was not possible to implement all modern day building technologies, during the renevation, made in 2004.
It is always assuring, when a guest comment starts with the words "frindly" and "efficient" - it shows that we are on the right track!
And last but not least - I promise that in City Hotel, no falling Finn has, or never will cause any harm to no-one, but maybe himself!

BR.,
Siim Ojaver
FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turku, Finland
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed November 26, 2013

The hotel filled all expectations for the purpose as a meeting and conference facility.
Rooms were spacious,clean and tastefully decorated in calm Scandinavian style, but the corridors could need a "face lift".
The beds were really comfortable and nice.
Unfortunately the service level was not very high and the staff did not feel very friendly or welcoming.
The pre-ordered food in the restaurant was not of very high quality, but i recon the food served from the a la carte menu is of much higher standard.
Location is spot on in the heart of the city.
Nice atmosphere in the lounge bar in the evening.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Daniela0105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, January 22, 2014
Dear Daniela,

We are most delighted to read, that Tallink City Hotel met all your expectations.
It is our pleasure to welcome you here again!
Siim Ojaver
FOM
Tallink City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vantaa, Finland
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 8, 2013

The location of hotel was very good, it was next to Viru-centrum. The distance from harbour is short, but easier to go by taxi. The rooms were big and clean. This hotel is cost-effective choice for tourists. We will come back there again!

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tanja-Nelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, December 13, 2013
Dear Tanja-Nelli,

It is always very pleasent to get feedback like yours.
It will definetly be pleasing to accomodate you again, here in Tallink City Hotel, soon!
Greetings,
Siim Ojaver
FOM
Tallink City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed November 4, 2013

The good thing in this hotel is that you actually do not feel leaving the older Tallink cruise ships when entering your room. Lousy rooms and even lousier breakfast. This hotel is actually really good for booze tourists.

  • Stayed November 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mikkohoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, December 13, 2013
Dear Mikko,

Thank you for your stay and feedback about Tallink City Hotel.
We are sorry, that your experience here, was not entirely positive - unfortunately you don´t specify what exactly went wrong or was disturbing you? Please let me know - cityhotel@tallink.ee
Greetings,
Siim Ojaver
FOM
Tallink City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Portugal
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 4, 2013

It's not the place for romantic vacations or honeymoon but it's a fair e safe choice for any other kind of trip. Rooms are clean, large and quite. Staff is friendly and helpful. Breakfast is good. It's well located and at a walking distance to old town.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Boginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, December 13, 2013
Dear Boginia,
We are grateful for your accomodation and opinion above, but please allow me to clearify that we also have suits and royal suits available. My honest opinion is that these rooms, with a 10th floor view, are just suitable for a romantic getaway ;)
B.R
Siim Ojaver
FOM
Tallink City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lappeenranta, Finland
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed October 15, 2013

This is a very centrally located hotel in Tallinn owned/managed by the big(gest?) shipping company of Helsinki -Tallinn route, Tallink. Thereby it's customers seemed to be up to 90+ per cent of my countrymen, Finns, having a leisure trip to Tallinn.
A large hotel, clean, service and breakfast OK. Nothing very personal in the hotel, nothing to complain either.
A large shopping mall across the street. Old Town of Tallinn just a stone throw away.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PekkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, December 13, 2013
Dear Pekka,
Thank you for choosing Tallink City Hotel.
I am glad we met your expectations.
Welcome back!
Siim Ojaver
FOM
Tallink City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tallink City Hotel

Property: Tallink City Hotel
Address: A. Laikmaa 5, Tallinn 10145, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#25 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tallink City Hotel 4*
Number of rooms: 332
Official Description (provided by the hotel):
Tallink City Hotel is located in the heart of Tallinn and is the perfect place to stay for business travelers and city tourists. Our beautiful rooms offer all the comforts you would expect and our helpful staff do their best to make your stay memorable. In addition you can treat yourself at our beauty center Hera, wake yourself up in the morning sauna and enjoy great flavors at restaurant City. And on Fridays and Saturdays you can show off your dance moves at our own nightclub Cellar. ... more   less 
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Also Known As:
Tallink City Tallinn

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