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“Not bad hotel”
4 of 5 bubbles Review of Oru Hotel

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Oru Hotel
Ranked #23 of 82 Hotels in Tallinn
Certificate of Excellence
Vilnius, Lithuania
1 review
“Not bad hotel”
4 of 5 bubbles Reviewed August 23, 2013 via mobile

If you are going to visit Tallinn song festival ground, Oru hotel is the best place to stay. Next to the sea, long promenade and beautiful park. Rooms are small but cosy. At our stay the hotel was full so we had a problems with water. It's a 3 stars hotel, so breakfast was rather good. Very friendly stuff. Overall - good hotel for visitors of events.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggriska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, September 2, 2013
Dear Customer,

Thank you very much for staying at the Oru Hotel in Tallinn. We appreciate you taking the time to share your experiences with TripAdvisor. I am very sorry that we were not able to meet your expectations in all points.

Please feel free to contact me directly on kristel@oruhotel.ee on your next visit to Oru Hotel so I can personally assist you with all your reservation needs.

Best regards,
Kristel Mäenurm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
Moscow
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 9, 2013

When we arrived to the hotel we was advised that there is no free rooms and we should go to another hotel although our booking was prepaid. Oru was chosen for the location (park and beach is nearby), but another hotel was situated near the high road.
There is no any compensation from the hotel for this situation and I don't advise anyone to choose this hotel

Stayed July 2013, traveled as a couple
Helpful?
3 Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, General Manager at Oru Hotel, responded to this review, August 15, 2013
Dear Alksandr,

We are really sorry we have made inconvenience for You as we could not accommodate You in Oru Hotel .
Our apologize to You as we could not accommodate You on the 22.07.2013. A little group living in Oru Hotel in the meaning time had a visa problems and they could not leave the hotel in time. We have contacted with Gulliver travel and we are ready to compensate it.

Best regards,
Katrin Kalde
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

I stayed at the hotel in July 2013 because of some unpredicted circumstances, and I found in on Booking.com in minutes. It's located near the Baltic sea, near the Kadriorg park. Our room was nice, and it also has a spacey balcony, which was a plus. The stuff is VERY friendly and helpful, when my BF couldn't find green tea whilst having breakfast, all receptionists got off their places and began trying to find it! They also gave us free bottled water when we were checking-in. Breakfasts are very nice - they have a quite big choice of food, I highly recommend you to try meatbals - it's a specialty, it really nice goes with cranberry jam.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kosaya_lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, August 1, 2013
Dear Guest, thank You very much for choosing Oru Hotel .We are very happy to hear, that You had a pleasant stay with us and hopefully we can welcome You back to Oru Hotel
Please feel free to contact me directly on kristel@oruhotel.ee should you ever wish to return.

Best regards,
Kristel Mäenurm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

We liked the location beacause it was near the sea and the Kadriorg park in a quiet residential area. Hotel is in a walking distance to the Old town. The car parking place was spacious and free. Breakfast was superb with wide choise of food, even hot buffet. The rooms were basic but very clean. I would stay again. Disadvantage of hotel was uncomfortable bed, but we were very tired after our long trip, so it wasn't a problem for us.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank - -
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, May 20, 2013
Dear Client,

Thank You for using Oru Hotel services and thank You for the information You gave us

Best regards,
Kristel Mäenurm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Göteborg
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed May 9, 2013

The Oru is located outside the city, so you get a very price competitive price. The standard is very average. Food which was served also during our conference we held at the hotel was approved, but nothing that impress. There seems to be as many employees as guests but it does not reflect on a better than average service. The room was nice and clean, but almost at motel standard - i.e. nothing fancy at all. Free wifi gives a little plus.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morten B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, May 29, 2013
Thank you for choosing Oru Hotel . I' am sorry to read that your stay with us was not to your satisfaction. Please accept our apologies for the disappointment you experienced.

Best regards,
Kristel Mäenurm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oswestry, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

We stayed here last summer on a weeks holiday in Tallinn. The Oru hotel was a fantastic place to stay while in Tallinn. Located opposite the song festival grounds Oru hotel is about 3 KM from the center of Tallinn. There are good transport links (bus and taxi) from right outside the hotel but there was so much to see on the walk into Tallinn through Kadriorg park it was interesting enough to do every day. The hotel itself was very clean, the breakfast was good and the staff were friendly and extremely helpful in arranging hire car and taxis. I wouldn't hesitate to return here and would highly recommend it.
T.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rach_and-or_Tim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, May 27, 2013
Please allow me to thank you for your compliments towards our personnel. We kindly welcome you back in Oru Hotel

Best regards,
Kristel Mäenurm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn
1 review
4 of 5 bubbles Reviewed January 30, 2013

Dear Sir or Madam,
We spent only one night in your hotel. We do npot have enough experience to express our opinion.
We saw only one room and cannot evaluate other rooms.
We did not have any kind of soap in our room; but we do not know if it is a rile or a mistake of your employees.
Sincerely,
Dr.A. Toom

  • Stayed January 2013, traveled on business
    • Location
    • Sleep Quality
    • Cleanliness
Review collected in partnership with Easytobook.com

Helpful?
Thank Anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristel M, Director of Sales at Oru Hotel, responded to this review, July 19, 2013
Dear Customer,

Thank you for your honest feedback about your last stay with us. We greatly appreciate you taking the time to share your impressions with TripAdvisor. We are very sorry, we are always not perfect, but we try to improve our service standard.

Please feel free to contact me directly on kristel@oruhotel.ee on your next visit to Oru Hotel so I can personally assist you with all your reservation needs.

Best regards,
Kristel Mäenurm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oru Hotel

Property: Oru Hotel
Address: Narva mnt 120, Tallinn 10127, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 82 Hotels in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oru Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Oru Hotel is fitted with 51 rooms that comply to 3*** stars superior standards including one suite with a sauna and an apartement with a jaccuzzi. The rooms have a simple but pleasant decor. All rooms have a telephone, satellite-TV, bathroom and shower. The suite has a living room, a bedroom and bathroom with sauna. Otherwise it is equipped according to the same standards as other rooms. Extra beds are available at an extra charge. ... more   less 
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