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Traveler rating
2,382
653
64
11
5
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All reviews freedom square samsung tablet old town relaxation area excellent hotel breakfast buffet perfect location excellent stay recommend this hotel superior room business trip few minutes walk modern hotel konrad spa edge tram
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34 - 39 of 3,115 reviews
Reviewed 5 weeks ago

On the arrival reception staff was friendly and helpful. I was positively surprised how quiet the room was! In spite of room facing to the city main square, we had a very good sleep. Breakfast was excellent and provided food was beautifully presented.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BackPacker66119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-Rein K, Guest Relations Manager at Hotel Palace Tallinn by TallinnHotels, responded to this reviewResponded 4 weeks ago

Dear BackPacker66119,

Thank you for staying at Hotel Palace and taking a moment to review us here in TripAdvisor.

I am delighted to read your found our location to be convenient for your travels. Furthermore, your cordial words in regards of our excellent breakfast as well as our friendly and helpful staff is the highest recognition we could ever ask for!

I hope we have an opportunity to welcome you back on your next visit to Tallinn.

Warm regards,
Henry Kielberg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2019

Great and pleasant hotel in good location (once you find it...). The staff is friendly, the rooms are fairly big and the gym is well equipped. The breakfast is very nice, with a good selection of foods and a quiet environment. Highly recommended.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andreasthor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-Rein K, Guest Relations Manager at Hotel Palace Tallinn by TallinnHotels, responded to this reviewResponded August 14, 2019

Dear andreasthor,

Thank you for staying at Hotel Palace.

I am delighted to read your visit to Tallinn and to our premises was wonderful. We take great pride to provide the best hospitality experience and your glowing words show we are on the right path!

We highly appriciate your recommending words and are looking forward to welcome you back on your next visit to Estonia!

Kind regards,
Henry Kielberg

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Reviewed August 11, 2019

The hotel looks a Little run down from the outside. Inside it is very nicely refurbished. The staff is very nice and friendly. The rooms are comfortable, but the location facing traffic and a church (bell ringing) was a little disturbing. Otherwise very recommendable near the old centre of Tallinn.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andreasundsissip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-Rein K, Guest Relations Manager at Hotel Palace Tallinn by TallinnHotels, responded to this reviewResponded August 13, 2019

Dear andreasundsissip,

Thank you for staying at Hotel Palace and taking a moment to review your recent stay.

I am glad to hear that you enjoyed your stay with us. We appreciate your kind words about the hotel and of course, our staff.
Furthermore, Hotel Palace is situated in the heart of Tallinn next to one of the biggest intersections in the city. For future tip if you prefer more quiet room, kindly ask the room facing the courtyard side, away from the traffic.

We look forward to hosting your next visit to your new home away from home in Tallinn!

Kind regards,
Henry Kielberg

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Reviewed August 11, 2019

We stayed for two days and wr enjoyed ot very much. Room was spacious and the bed was execllent. The location cannot be better. Bathroom was with all the facilities. Breakfast very good very rich and tasry.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank urizin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-Rein K, Guest Relations Manager at Hotel Palace Tallinn by TallinnHotels, responded to this reviewResponded August 13, 2019

Dear urizin,

Thank you for staying at Hotel Palace and the wonderful 5-star rating.

Hotel Palace is at prime location where we are close to the Old Town and yet quaint enough to enjoy all of exceptional attractions in Tallinn. Furthermore, I am thrilled to read your cordial feedback about our tasteful morning buffet, spacious room layout as well as the enriched bathroom amenities.

Thank you again for joining us and I hope to see you again very soon!

Kind regards,
Henry Kielberg

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Reviewed August 10, 2019

The hotel is very centrally located, easy to get to the old town and the city. Friendly, helpful staff. The room was big enough for 2 people with comfortable beds and a spacious modern bathroom. They only gave us 2 towels which were a little threadbare and difficult if you have 2 people trying to dry hair but otherwise a nice hotel.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laurel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-Rein K, Guest Relations Manager at Hotel Palace Tallinn by TallinnHotels, responded to this reviewResponded August 13, 2019

Dear Laurel991,

Thank you for staying at Hotel Palace and for your glowing feedback.

I am honored that we had the opportunity to welcome you and am so pleased that all went well! Our goal is to provide all guests with the best in class service and am delighted to read your stay was seamless.
For future tip, please do not hesitate to let the reception team know if you would need extra towels - they would be more then happy to assist.

I hope we have an opportunity to welcome you back on your next visit to Tallinn.

Kind regards,
Henry Kielberg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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