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Ecoland Hotel-Boutique
Ranked #73 of 86 Hotels in Tallinn
Reviewed April 24, 2014

Best of this hotel was the price.Buffet breakfast was also normal but not very rich.Room was comfortable .Spa was terrible.The saunas do not working and It was not cozy atmosphere in there.The staff was apathetic.

  • Stayed: September 2013, traveled as a couple
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Thank eakalev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 - 17 of 118 reviews

Reviewed February 4, 2014

Good for 67 euros for two. The package included room, buffet breakfast for two, juice, the chocolate body treatment, local massage for two, the salt chamber for two sessions . We used -20% discount at the hotel restaurant.
Steam sauna and pool added aswell. They have computer in Lobby.
The staff was polite and helpfull and can speak Russian, English and Estonian (think they can speak Finnish aswell).
Corridors/hallweys and restoran were bit cold.
Restaurants are still wonderful.

  • Stayed: January 2014, traveled on business
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Thank Signe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Oh, where on earth do I start! We booked this hotel through a well known online hotel provider, and it had ok ratings. We were going to see Robbie Williams in concert, and to my own detriment, I'd left it late to book hotels, so we were left with either this one or a Hostel... I'm thinking the hostel may have been nicer!

As soon as I walked into the reception, I started itching it was filthy. I looked at my husband, sister and brother-in-law in total dismay, I actually said 'is this really the hotel i booked'!

We approached the reception, where a lady greeted us with no conversation, no friendly 'hello' just a set face, our keys were practically thrown at us, and she swivvled her chair around, not even directing us to where our rooms were.

We enetered our rooms, to a strong smell of fust and damp, then you saw the room. Dirty, broken and very warn furnature. All the chairs had disgusting stains on them, and the carpets looked like they hadn't been hoovered since the day it opened.

We had twin beds, whcih resembled hammocks, the matresses were only about an inch thick. The sheets on my husbands bed had blood on them, and red velor curtains had strange white stains on them.

The bathroom was disgusting, and I had to go purchase cleaning products from the supermarket next door, to clean it myself.

Our room was next to the fire escape, and on each morning the maids would sit on the fire escape smoking and chatting loudly, which woke us up each day, and made our room stink of smoke!!!

We had paid a considerable amount of money to stay here, much more than the hotel was worth! Breakfast was included in our package, needless to say we didn't eat here, we ventured down to the breakfast room and walked out again, there was a rug in there which had clearley never been cleaned, and the tables were grubby!

To my sisters room, their bathroom was constantly flooding due to water coming through the light fitting from the above room! this was so dangerous, and either of them could have been seriously injured! When we presented the video to the receptionist to report this, she simply shrugged her shoulders and said 'Oh'.

We had asked the night porters if we were able to telephone to have a Pizza delivered to the hotel, they advised this was ok, however when we rang, the takeaway advised 'they did not speak English', so we asked the night porter if he would order for us, using our personal phone, and he swiftly responded 'NO IM BUSY, NOW GO AWAY' for him to turn around in his chair and stare at the wall!

When we arrived home I complained to said company who we booked through, and in all fairness to them they took my complaint very seriously, especially with the photographic evidence and video evidence I had provided to them, and approached the Manager of the Ecoland Hotel & Spa on our behlaf... Her response, as expected was as rude as her staff were to us on our stay.

Apparently the water coming through the light fitting was down to a guest who had moved out of the above room, and had left a tap running! How come the maids didn't see that when they wnet in to clean the room after the guest had left (and I use claen the room loosley)... Was the tap turned on full for 2.5 Days without anyone noticing, as the water was constant!

message to the Hotel Manager, please get your facts straight before responding!

Needless to say I would never stay here again. If you are unlucky enough to stay here, ensure you have your cleaning products at the ready! And don't expect any customer service!

You have been warned

Room Tip: No Tip, do not stay here
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  • Stayed: August 2013, traveled as a couple
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8  Thank Glynis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

In short: unproffessional staff, old hotel, crappy outlook.

Long version:
Booking: we booked a double room and asked for a double bed and a bathtub. Got a nice spacious room but with two single beds pushed together and a shower. They said there was nothing they could do about it. Although the hotel was not fully booked and it was about 15.00 o`clock in the afternoon, not in the middle of the night or something, we couldn´t get a room with a bath or double bed.
Staff: The receptionist was not very informative to say the least. No information about the spa, internet or hotel itself was given. Instead of properly explaining where things are and how stuff works they kinda liked for us to find stuff out ourselves :) Cleaning ladies looked angry and kept mumbling stuff in russian as we walked by.
Room: nice spacious room, didn't care much for the gigantic dead bug on the floor (!), smoke holes in the bed cover, massive stains on the carpet and walls or the fact that you can hear AND FEEL people walk in the next rooms and hear every word people are saying in the end of a hall outside the room. The hotel itself smelled really weird and so did our room!
´´Spa´´: pool area smelled weird (read ´´like pee´´) and was quite cold. One sauna was closed and someone had urinated in the other one.
Salt room was nice and the lady handling the treatments was Very nice. She did her best to speak English to us :)
Location: plenty of parking and bus station is right next to the hotel. They have a nice miniature shop there and if you want to be in a quiet get-away hotel it's okay. Although the forests aren´t your usual Estonian ones where you have walking and jogging trails.
Bar: didn't buy anything, but asked for ice, they said they don't have any. Not that they can't give any, but they just don't have any.
Breakfast: good in general, we came quite early and it was already out of some stuff. Just know, they don't have bacon! The tables were pretty dirty and nobody really rushed to clean them, but still, got our bellies full.

Room Tip: Choose another hotel
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  • Stayed: August 2013, traveled as a couple
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1  Thank Sander9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Not bad for 60€. Steam sauna and pool added a nice touch. Breakfast and restaurant personnel typical not-so-nice Estonians.
Standard rate 71€, but they let us use the computer at the lobby to book the rooms via hotels.com :-)
Not close to anything in Tallinn, but free parking helped...

  • Stayed: June 2012
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1  Thank SamiKoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2012

Spa was nice, but the hotell was horrible cold rooms, cold water, ther was no wifi, there was a power cut and the restoran staff was rude.

  • Stayed: February 2012, traveled with friends
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Thank jaana589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

We stayed at the hotel in January 2012 with my friends during our short trip to Estonia. The hotel is nice. We tried SPA, recomended! Our room was good and clean. The staff was polite and helpfull and can speak Russian. The breakfast was good. We had one dinner at the hotel restaurant, food was delicious. We used bus to reach city center.

  • Stayed: January 2012, traveled with friends
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1  Thank bazik_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ecoland Hotel-Boutique

Address: Randvere tee 115, Tallinn 11913, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Tallinn
Price Range: $41 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ecoland Hotel-Boutique 3*
Number of rooms: 78
Official Description (provided by the hotel):
The hotel Eoland is located in the ecologically friendly and clean district of Tallinn in the 5-minute-drive from the sea and in the 15-minute-drive from the city centre. The convenient location of the hotel allows you to enjoy the peace and the nature, to relax from the city fuss. ... more   less 
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Also Known As:
Ecoland Hotel Tallinn

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